岗位职责 Job Responsibility
1、 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。
Be familiar with the ordering situation of the day, pay attention to the record of guests' special activities (such as birthday celebrations), and report to the supervisor in time.
2、 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。For guests to deposit and keep clothes, and ask if there are valuables, valuables remind guests to take care of.
3、 随时注意听取宾客的意见,及时向上级反映。pay attention to listen to the guests' opinions at any time, timely report to the superior.
4、 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。Pay attention to all kinds of problems in reception work at any time, report to the superior in time and assist to deal with them.
5、 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。Master and use polite language, responsible for answering the phone, guests should ask the basic information.
6、 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。Introduce all kinds of dishes, drinks and special dishes to attract guests to dine in the restaurant.
岗位要求 Job Requirements
1、有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。
Skilled service skills and strain capacity, able to properly deal with general problems in the service.
2、掌握餐厅服务规程,了解餐厅各种菜肴的基本特点和简单的烹制方法。Master the restaurant service rules and understand the basic characteristics and simple cooking methods of various dishes in the restaurant.
3、工作主动、热情、认真,责任心较强。Proactive, enthusiastic, serious and responsible.
北京金奇树农业发展有限公司,自成立以来,一直致力于打造精品的工业地产项目,并且获得了较好的业绩。自2019年,公司为持续发展,拓展业务,与国际酒店管理集团合作,共同打造的“大兴奥克伍德雅居酒店及酒店公寓”项目即将落成。 这将是北京金奇树农业发展有限公司企业成功转型的第一步。作为公司第一个经营性商业地产项目,主要领导极为重视,特意聘请资深外籍总经理经营管理酒店。为更长久的持续发展,打好坚实的基础。 公司的发展,需要员工的共同努力;企业的兴盛,需要同事的协作。公司发展至今,和员工的付出是密不可分的,我们希望在崭新的领域,迎接崭新的挑战;以严谨的管理规范,创造企业的未来!