• 技能培训
• 员工生日礼物
• 领导好
• 包吃包住
• 人性化管理
• 节日礼物
• 帅哥多
• 美女多

Key Responsibilities 主要职责
1. As a representative of Senior Management, Duty Manager will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy and remain within the organizational policy in rectifying these situations.
作为酒店高级管理层的代表，当班的值班经理要负责处理客人的问题和投诉。在处理这些情况的时候，值班经理要运用自己的聪明才智和外交手腕在酒店组织政策许可的范围内处理好这些问题。
2. Duty Manager is responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to hotel.
值班经理要负责重要客人的迎领工作。要确保重要客人抵达酒店时感觉舒适并受到了热情的欢迎。
3. Bid farewell to every corporate guest and all VIPs upon their departures.
与每一位团队客人和VIP客人离店时道别。
4. Duty Manager is responsible for the security control of the hotel keys whilst on duty.
在当班时，值班经理根据安全需要负责控制酒店的钥匙。
5. Responsible for security checks of the entire hotel and its equipment on a regular basis each day/evening.
每天/晚需要负责进行整个酒店的安全和日常的设备检查工作。
6. Responsible for attending to, resolving or acting upon any alarms or security breaches that may occur whilst on duty.
负责解决当班期间发生的安全问题。
7. Duty Manager is to ensure and oversee that the Receptionist, Supervisor and Guest Relation Officer shift procedures/duties are completed on time and are procedurally correct.
值班经理要负责监督前台接待员、主管、宾客关系主任及时准确地完成本职的日常工作。
8. To ensure that computer reports are done as scheduled.
要确保日常电脑报告的完成。
9. To ensure that on-going pertinent/relevant logbook communication to other shifts is maintained.
负责向其它班次协调交班记录上需要沟通的事项。
 
Qualifications 资格要求
1. Strong guest interaction and interpersonal skill.
优秀的对客服务和沟通技巧。
2. Good language ability in both Chinese & English.
优秀的中英文沟通能力。
3. Independent, committed and well-organized.
独立性强、忠诚可靠并具良好的组织能力。
4.  Ability to work under pressure.
能够在强大的压力下工作。
5. Be familiar with the Front Desk System, Opera System.
熟悉前台操作系统，Opera系统。
6. Have good command of Word & Excel.
熟悉 Word 和 Excel 操作。

深圳前海华侨城艾美酒店作为艾美品牌首进深圳之作，受到富有魅力的旅行时代的启发，通过艾美品牌“探索世界，揭秘目的地”的品牌理念以及独有的三重滤镜 — 目的地、文化及美食，为富有创意思维的宾客带来超乎想象的目的地探索体验。酒店拥有353间客房及套房，还拥有超过1600平方米的宴会空间，配备新食谱全日餐厅、北纬22酒廊、艾美冰雪甜吻，为宾客呈现充满艺术气息的餐饮享受。