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· Assists the Director of Sales and Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.
协助销售总监和市场销售总监管理所有销售工作与活动,包括直销、销售询价、销售管理、公关活动和销售团队管理。
· Assists in producing the Annual Revenue Plan
协助制定年度收入计划。
· Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved
協助制订与收入计划相关的工作计划,以确保收入计划目标得以实现。
· Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
对现有的和可能性的市场/趋势进行分析,协调各种活动,以通过增加的业务量和提高的价格来保持并增加收入。
· Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
与当地的、英国国内的和国际市场上的航空公司、旅行社、商行、私人俱乐部和行业协会保持联系,以发展新客户及保持老客户。通过个人销售拜访、电话和书面交流等与策划者、企业客户销售人员、奖励购买者、航空公司、旅游批发商等保持联系。
· Creates and implements special programmes to achieve greater productivity through:
设计并实施特别项目,通过如下手段取得更高的效率:
Increasing average rate
提高平均房价
Increasing occupancy
增加入住率
Increasing business volume during difficult periods
增加淡季的业务量
Increasing local food and beverage banqueting sales
增加当地餐饮和宴会的销售
· Manages key accounts
管理大客户
· Oversees the selling and servicing of group business
监管团组业务的销售和服务。
· Co-ordinates the development of all promotional material
协调所有促销材料的制作。
· Provides direction on and conducts market research
进行市场调研并提供指导
· Monitors competitor activities
监视竞争对手的活动
· Maintains close liaison with Regional/ Corporate Sales teams and those of other ICHG hotels to ensure the hotel receives proper corporate consideration, direction and support
与地区和公司的销售队伍保持紧密联系,确保酒店得到公司适当的考虑、指导和支持。
· Plans and executes sales trips to major market areas
计划并实施前往主要市场地区进行销售。
· Attends major travel functions to promote sales for the hotel
参加大型旅游活动,促进酒店的销售工作。
· Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan
· Produces monthly Sales reports and forecasts
制作每月销售报告及预测。
· Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
会见在酒店下榻的大型活动组织者的客户,以保证客户的满意度
· Establishes and continuously updates mailing lists
建立邮寄名单并不断更新
· Organizes and attends major sales/PR related functions within the hotel
组织和参加酒店的大型与销售和公关相关的活动
· Works with superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求
· Works with superior in the preparation and management of the Department’s budget
和上级领导一起进行编制和管理部门预算。
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