行政
Administration
§   每日进行工作日志记录。
Maintains the Engineering Daily Log Book.
§   及时提交所有顾客/员工的突发事件报告。
Submits all guest/ employee incident reports on a timely basis.
§   依照酒店的“遗失和拾到”程序，处理并记录“遗失和拾到”项目。
Handles and reports “Lost and Found” items according to the Hotel “Lost and Found” procedures.

营运管理
Operational
§   开展并准时完成所有要求的维护保养工作，尤其关注与顾客密切相关的工作。
Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.
§   保证工程部储藏室的物资存货充足，并严格控制消耗量。
Maintains the Engineering store and keeps close control on consumption of material and inventory.
§   向领班/工程师提交零件和耗用品的采购清单。
Submits request to the Team Leader/ Engineer for the purchases of parts and consumables.
§   协助控制所有有效消耗，确保酒店所有部门能源的合理利用。
Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.
§   协助监控所有设备效能，为节能减少消耗出谋划策。
Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.
§   将所有运行设备的操作手册和备用零件的清单保存于库房。
Keeps manuals and spare parts list of all operational equipment in library.
§   随时随地严格遵守所有的安全规则。
Strictly adheres to all safety regulations at all times.
§   根据通过的功能请求表，协助处理其它部门的特殊要求。
Provides Engineering assistance for all special request from other operation departments as per approved function request sheets.
§   严格遵循所有工作区域的清洁程序，在工作中注意保护周围环境。
Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.
§   一旦发现设备或安装工作出现与安全有关的反常现象，立刻报告领班和工程师。
Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader/ Engineer.
§   将所有的用完的工具归还到工具箱或仓库。
Returns and keeps all tools and equipment in designated cabinet or store after use.
§   操作指派的机械设备或者主机房，确保按照营业要求持续不断的有效运作。
Operate assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations.
§   根据分配进行特殊工程项目。
Carry out special projects as assigned.
§   立即报告领班工作中遇到的困难。
Report immediately to Team Leader any difficulties in completing jobs.
 
总则
General
§   参加被要求参加的会议。
Attends and contributes to all Meetings as required.
§   确保部门的服务按照部门营运手册的细节按照完成的标准，高效的，具有一致性的和有礼貌的。
Ensures services provided by the Department are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
§   协助保障顾客和酒店财产的高度安全。
Assist in maintaining a high level of safety and security for guests and hotel property.
§   以有礼貌的和有效率的态度处理雇员询问，对投诉和不能立即解决的问题进行汇报。
Handles guest and associates enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
§   在良好的工作关系中维护客人和同事的相互交流。
Maintains positive guest and colleague interactions with good working relationships.
§   参加所有的核心培训和相关的技能培训。
Attends all Core training and related skills training.
§   按时上班，穿着正确的制服随时符合酒店卫生和仪容仪表的标准。
Reports for duty punctually, wearing the correct uniform and adhering to the grooming and hygiene standards of the Hotel at all times.
§   确保高标准的个人展现。
Ensures high standards of personal presentation.
§   随时保持工作地点的干净整洁，为其他雇员树立榜样。
Keeps work place clean and tidy at all times, setting an example for other associates to follow.   
§   必须完全熟悉所有的安全出口，紧急电话号码。
To be fully conversant with all fire exits, emergency telephone numbers and facilities.
§   承担所有的工作职责和第二职责，并根据酒店和公司的需要作相应的调整。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

广州增城凯悦酒店坐落于拥有国家级经济开发区、增城区工商业重镇之称的新塘镇，毗邻购物中心、甲级写字楼及产业办公一体的广州合生汇。酒店将现代简约风格与岭南韵味文化完美融合，诠释活力四射的商旅休闲体验。312间客房与套房和96间配套完善的公寓为您打造舒适雅致的专属空间，酒店设有咖啡厅、享悦中餐厅及大堂酒廊等餐饮设施，嘉宾轩可为行政楼层宾客提供高效私密的个性化服务，各式会议及宴会活动可在850平方米的大宴会厅里迸发灵感。此外酒店还将为宾客提供焕发活力的娱乐设施，如健身房及室内恒温泳池，而室内外儿童俱乐部则可满足宾客在旅途中的亲子需求。酒店地理位置优越，驱车约15分钟即可到达广州东部交通枢纽中心。