§  遵守酒店关于客房部和洗衣房的政策和程序。
Complies with theHotel’s Policies & Procedures relating to Laundry and Housekeeping. 
§  遵守房务部的系统和程序。
Complies with allsystems and procedures as laid down by Rooms Division
§  在日常工作中，确保布草和制服达到凯悦的品牌标准。
Performs routineduties in ensuring all hotel linen and uniforms meet Hyatt brand standards. 
§  确保按照酒店设定的标准和程序储存、发放及保养酒店的布草/制服
Ensures the storage, issuing and maintenanceof house linen/ uniforms are being done according to the standards andprocedure set by the Hotel.
§  确保对所有布草和制服进行收取、分拣、点数及记录。
Ensures all linenand uniforms are being collected, segregated, counted, recorded accordingly. 
§  对脏毛巾/桌布和制服进行修补或洗涤，并将这些物品放入相应的容器。
Ensures soiled towels/cloths and uniforms are being repaired or laundered, and kept in propercontainers. 
§  检查洗涤的物品，以确保其干净及可用性。
Examines laundereditems to ensure cleanliness and serviceability. 
§  为这些物品打上相应的辨认号。
Stamps items withidentifying marks. 
§  核准了所洗物品的数目和类型后，将其存放在架格上。
Stores laundereditems in racks or shelves, after verifying numbers and types of items. 
§  清点并将洗好的物品集中放到布草车上，记录布草和制服的数量，并用布草车将其运至楼层。
Counts and assembles laundered items on cartor linen truck, records Amounts of linen and uniforms to fill requisitions, andtransports carts to floors. 
§  进行盘点，以确定需要更换的物品。
Conducts inventories to identify items forreplacement.
§  确保布草房状态的洁净有序。
Ensures andmaintains the cleanliness of linen room at all times. 
§  紧急情况下，修补或制作新衣服。
Mends torn articlesand makes new articles in emergency situations. 
§  报告丢失、损害的布草、制服或任何酒店财物。
Reports missing anddamaged linen or any other hotel property. 
§  根据酒店的“失物招领”政策报告及上交遗失物品。
Reports and turns inall Lost & Found items as per Hotel “Lost and Found” policy. 
§  清洁并保养好用品、设备和仓库。
Cleans and maintainsall supplies, equipment and storage rooms. 
§  管理和控制好客房地布草和制服，每月进行盘点，并将盘点差异报告给洗衣房副理。
Manage and maintain hotel linen and uniform,control the missing and damage, conduct monthly inventory and report anydiscrepancy to laundry Assistant Manager.
§  根据酒店的政策和客房部的规定使用和控制钥匙。
Use and controlhotel keys according to hotel policy and Housekeeping principle.
§  在房务部所属部门及其它部门内能够灵活调动及轮换。
Is entirely flexibleand adapts to rotate within the different sections of Rooms Division or anyother Department.
§  始终提供礼貌且专业的服务。
Provides courteousand professional service at all times. 
§  根据安排参加酒店的培训课程，以提高技能和知识。
Attends departmentaltraining sessions as scheduled to improve skills and knowledge. 
§  礼貌且高效地处理客人及员工的要求，遇到问题或投诉，如果不能马上找到解决办法，要向上级汇报。
Handles guest andassociate enquiries in a courteous and efficient manner, reporting complaintsor problems if no immediate solution can be found. 
§  严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Strictly adhering to Rules & Regulationsestablished in the Associate Handbook and the Hotel’s policies concerning fire,hygiene and health & safety.
§  确保高标准的个人形象和仪容仪表。
Ensures highstandards of personal presentation & grooming. 
§  与客人和同事保持基于良好工作关系的接触。
Maintains positiveguest and colleague interactions with good working relationships. 
§  根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.
§  灵活并接受在房务部内的部门及其它部门的轮换工作
Be flexible andadapt to rotate within the different sub departments of the Rooms Division orany other Department. 

广州增城凯悦酒店坐落于拥有国家级经济开发区、增城区工商业重镇之称的新塘镇，毗邻购物中心、甲级写字楼及产业办公一体的广州合生汇。酒店将现代简约风格与岭南韵味文化完美融合，诠释活力四射的商旅休闲体验。312间客房与套房和96间配套完善的公寓为您打造舒适雅致的专属空间，酒店设有咖啡厅、享悦中餐厅及大堂酒廊等餐饮设施，嘉宾轩可为行政楼层宾客提供高效私密的个性化服务，各式会议及宴会活动可在850平方米的大宴会厅里迸发灵感。此外酒店还将为宾客提供焕发活力的娱乐设施，如健身房及室内恒温泳池，而室内外儿童俱乐部则可满足宾客在旅途中的亲子需求。酒店地理位置优越，驱车约15分钟即可到达广州东部交通枢纽中心。