• 员工生日礼物
• 管理规范
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 人性化管理
• 六险一金
• 员工关爱

Provides services that are above and beyond for guest engagement and retention.提供的服务始终超出客人的期望。
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.通过与客人的交流和协助来理解客人的需求从而提高服务，当他们需要的时候为其提供方向、意见反馈和个人指导。
Supervises and managing team members. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees’ absence.监督管理团队成员，管理每日的运营。理解每个岗位的职责并在同事缺席的情况下帮助其履行职责。
Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.为部门树立服务的标榜并且为宾客关系创造一个积极的氛围。
Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.在宾客接待方面展示领导力，树立卓越的宾客服务典范，同时为宾客关系创造一个积极的氛围。
Strives to improve service performance.致力于提高服务能力。
Empowers team members to provide excellent customer service.授权团队成员提供卓越的宾客服务。
Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.确保所有前厅区域的氛围有助于客人的总体感受。
Reviews comment cards, guest engagement results and other data to identify areas of improvement.审核意见卡和宾客满意度及其他数据来验证我们的服务有否提高。
Responds to and handles guest problems and complaints.负责处理客人的问题和投诉。
Observes service behaviors of employees and provides feedback to individuals and/or managers.观察同事们的服务表现同时为他们个人或者经理提供反馈意见。

Get ready for your casting, W Chengdu is scheduled to Turn Up The Spice in 2020!Born from the bold attitude and 24/7 culture of New York City, W Hotels, part of Marriott International, Inc., has disrupted and redefined the hospitality scene for more than two decades. Trailblazing its way around the globe, with over 60 hotels, W defies expectations and breaks the norms of traditional luxury wherever the iconic W sign lands. With the mission Ignite curiosity & Expand worlds, W ignites an obsessive desire to stance, sound, scene, taste and body.Ideally located next to city landmark Tianfu Twin Tower in the central business area and financial city  of Chengdu Gaoxin District, W Chengdu boasts 297 stylish guestrooms & suites and bold meetings and events area. Three restaurants & bars are created for energized dining experiences with social nature and cocktail culture. Its indoor WET swimming pool and well-equipped FIT gym are set for detoxication, together with the signature AWAY Spa.Join us, shine on! 准备好，与成都W酒店一起耍出都态！W酒店及度假村是万豪国际集团旗下备受瞩目的特色奢华酒店品牌之一，根植于纽约城大胆无畏的态度和每分每秒都涌动着的活力气息，以20年的成功经验和特立独行的方式在酒店行业独树一帜。W酒店及度假村于全球不断地开拓版图，在各个目的地颠覆固有认知、挑战传统酒店服务的定义，目前在全球颇具活力的城市和度假胜地共有超过60家酒店及度假村。W酒店以激发灵感，开拓视界为使命。以鲜明姿态，音乐文化，质感氛围，悦享滋味，充沛活力作为品牌亮点。 成都W酒店位于成都市高新区金融城中心商务区域，毗邻全新城市地标天府双塔。酒店拥有297间时尚客房和套房，以及多元化的会议和动感活动空间。三间风格各异的餐厅和酒吧提供活力就餐体验和激发宾客社交属性的鸡尾酒文化，纵情愉悦后置身室内碧波泳池（WET）和FIT有型健身中心减压清零，或在标志性的AWAY水疗中心重焕光彩。加入我们，引人注目！