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  • JW万豪-我心所属之地

成都W酒店

职位:Welcome Ambassador Agent/coach/manager礼宾员/主管/经理
  • 职位性质:全职
  • 工作地区:四川省成都市
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:食宿面议
  • 年龄要求:不限
  • 计算机能力:良好
  • 语言要求:英语(良好)
  • 国际联号工作经历:优先
  • 薪资待遇:2.5千-6.5千
  • 职位有效期::2020-08-11至2020-11-09
职位描述

    • Knowledge and skills related to concierge are required

      具有礼宾相关知识和技能
    • Welcome Ambassador supervisor must have at least two years relevant working experience and manager must have at least four years relevant working experience

      礼宾主管至少具有两年以上相关工作经验,礼宾经理须具有四年以上相关工作经验

    Supporting all aspects of Welcome Ambassador and Wheels functions in accordance with hotel standards.  Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.

  • 负责对整个迎宾大使和驰骋部的日常运营,为到店客人提供无微不至的问候和提供和协助客人所需的各种资讯包括查询、预订等等,致力为营造超越客人期望的体验。