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• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• 按照部门的规范和程序提供高标准的餐饮服务。
• Communicates to his/her superior any difficulties, guest comments and other relevant information
• 与上级领导交流有关疑难,客人意见和其它相关信息。
• Establishes and maintains effective employee working relationships
• 与员工建立并保持良好的工作关系。
• Attends and participates in daily briefings and other meetings as scheduled
• 参加和参与每日的例会和其它计划好的会议。
• Attends and participates in training sessions as scheduled
• 参加和参与计划好的培训课程。
• Prepares for service by ensuring:
• 确保部门的以下各项工作就绪为客人提供服务:
o Grooming is impeccable and in accordance with INDIGO personal presentation standards
o 遵守英迪格酒店的个人仪表仪容规范著装无可挑剔
o Outlet equipment is clean
o 设备干净
o Equipment is sorted and stored
o 设备分类且存放好
o Glassware is polished
o 玻璃器皿擦亮
o Flatware is polished
o 擦亮餐具
o China is clean
o 清洁瓷器
o Waiter stations are prepared
o 准备好服务台
o Cutlery is placed for buffet and table service
o 摆放好自助餐桌上的餐具
o Tables are set
o 摆设好餐台
o Reservations are read and familiarized
o 阅读并熟悉预订