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Responsibilities:
-Be responsible for maintaining order of the reception areas/lounges
-Be responsible for making new bookings and communicating accordinglywith protocols
-Be responsible for check in and check out procedures, plus answeringguest inquiries regarding the spa experience in person, on the phone, or viaemail, plus booking treatments, membership programs and billingprocedures.
-Be responsible for helping guests select and purchase products andprepare packaging options.
-Be responsible for reviewing and updating guest history data
-Helpguests understand membership programs, Work with the team to achieve the bestcustomer experience
-Sharein driving of sales and revenue
Requirements:
-Being computer literate and willing to learn new hardware and softwareskills is essential.
-Experience in a reception job. And/or guest personnel position withminimum of 2 years’ experience preferably in a hotel or spa.
-Infinity.
-Fluent in English both written and spoken.
工作职责:
-保持接待区的有序
-负责预订并做相关的沟通及安排
-负责登记接待及结单，通过面对面，电话或邮件回答客户关于SPA的咨询; 登记护理项目，会员套餐及账单处理。
-帮助客人挑选购买产品并提供套餐购买选项。
-负责检查更新客户信息。
-帮助客户理解会员项目，通过与团队的合作给客户带来最佳体验。
-分担销售业绩和收益.
职位要求：
-熟悉电脑并愿意学习新的系统及软件。
-至少两年以上接待工作经验，有酒店或SPA工作经验者优先。
-有亲和力
-英语可进行一定的沟通（口语及书面）。
语言能力：英语-熟练
位求职者投递了该职位，你的简历匹配度为
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名
苏州工业园区阳澄环路199号 
酒店业--国内高端酒店/5星级
500-999人
外商独资．外企办事处
IMPACT THE WORLD WITH A LEADING GLOBAL COMPANY We are a global company with diverse businesses. We provide unique hospitality, wellness, lifestyle and real estate offerings that enhance individual and community, mindfulness living and self-fulfillment. We engage with creative pioneers and thought leaders to develop products and services that combine leading edge design with vibrant social and cultural impact.加入我们，一起改变世界！我们是谁？我们是一家拥有多元化业务的全球化公司 , 我们的产品包含独一无二的理念，集健康养生，生活空间，酒店服务与房产开发于一体，意在提高个人和社区的生活品质，支持人们洞见和实现真我人生。我们拥有锐意创新，勇于领先的开拓者思维。我们将设计灵感与社会文化影响力相结合，从中创造出我们的产品与服务。 OCTAVE关于音昱OCTAVE is Singapore IMC’s lifestyle and life-learning company, we are committed to empowering individuals, families, organizations and communities to be their best possibilities. OCTAVE is a curated wellbeing platform that combines ancient Chinese wisdom with latest Western science to support your discovery of self-clarity and a harmonious way of living. Along with many types of living spaces – including lakeside villas, serviced apartments, a wellness retreat, medi-spa, medical clinic, fitness center, children’s learning center and an organic gourmet restaurant - we created “SANGHA by OCTAVE” beside beautiful Yang Cheng Lake to provide holistic learning, practice, and nurturing programs to help you discover harmony in body, mind, and spirit. 音昱是新加坡万邦集团旗下专注于生活方式和终身学习的全资子公司，是一套完整的生活体系，支持志同道合的人士以正念、健康的生活方式共同学习，让人们拥有充实、和谐的人生，自由发挥个人潜能。音昱，是21世纪融和性世界观的全新趋势，以“正念”为指导思想，在新、旧生活体系交替际，启引您走向通透和谐的人生境界。 音昱倾心打造了毗邻碧波旖旎的阳澄湖畔的“音昱水中天”，以城市健康中心、湖畔墅居、服务公寓、养生酒店、养生水疗、健康诊所、健身运动、早教中心以及有机膳食餐厅等多种生活空间，围绕“身心灵”的互通互动，为您提供全方位的人生学习、修行和养生服务项目。 SANGHA by OCTAVE关于音昱水中天SANGHA by OCTAVE is a 189,000 sqm retreat comprised of exclusive homes, hotels and an innovative mix of learning and living spaces. Getting away from the stresses of modern life is what our ex-urban retreat is all about. 音昱水中天位于苏州国家级旅游度假区——阳澄湖半岛一隅，与阳澄湖浩淼湖波融合无间，营造内外共生、自然古朴的圆融之态。项目依天然地势起伏，设有别墅生活区、互动学习区、身心调养区三大特色区域，占地189,000平米。 For more information, please visit our website更多详情，请查阅官网：http://www.livingoctave.com/ We seek mission-oriented innovative professionals to grow with us！我们诚邀极具使命感和革新理念的专业人士加入我们！你将在充满创意活力的工作环境中充分施展你的才华Realize your potential and possibilities in an environment full of mindfulness and creativity.你将与充满激情活力的国际化专业团队共事，探索全新的领域。Work with a passionate and dynamic international team to explore new knowledge and personal growth.你将有机会接触健康生活行业最新动态，发掘完善自我，实现自我潜能Stay tuned with the latest trends and news on lifestyle and wellbeing, improve yourself and develop your fullest potential.我们提供优异的薪酬和员工福利，以及广阔的成长空间。We offer competitive salary, welfare and good development opportunities for our Employees.赶快加入我们！Join us Now! It is time to create a new way of living with a new worldview, for people to reach self-clarity in body, mind and spirit.是时候尽自己力所能及的力量，为这个时代，为时代压力下忙碌追逐，却又渴望身心灵安放的人，提供休憩之所了...
