• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 人性化管理
• 行业领先者
• 工作餐
• 年底花红
• 白领公寓

Job Responsiblities:
Coordination of day to day Food & Beverage outlet activities. 
Assist Director of Food & Beverage/F&B operation manager in Planning, organizing, budgeting in all outlets. 
Provide a strong communication link between Outlet Managers and the Director F&B/F&B operation manager
•	The incumbent is responsible, to ensure that F&B Department is run efficiently and that he/she apply all managerial principles to ensure Guest Satisfaction and financial benefits, in accordance with the budgeted guidelines and SOP
•	The incumbent should be able to work without supervision and be able to take on the duties of Director F&B/F&B operation manager, in his absence.
•	Ensure all the staffs carry out the task according to the SOP. 
•	Assist Director of F&B in developing, updating SOP.
•	Assist Director of F&B in sourcing local suppliers for equipment or other requirements in the department.
•	Focus on customer service and staff development needs in all outlets
•	Focus on customer service and staff development needs in all outlets
•	Ensure all the staffs carry out the task according to the SOP. 
•	Assist Director of F&B in developing, updating SOP.
•	Assist Director of F&B in sourcing local suppliers for equipment or other requirements in the department.
•	Ensure the whole F&B Department and staffs offer an outstanding service to the guests.
•	Supervises the quality of service in all outlets during meal periods.
•	Provide a strong communication link between Outlet Managers and the Director F&B.
•	Ensure departmental reports are prepared accurately and distributed on schedule
•	Institute suitable processes to allow for introduction of managed change within the department
•	Design internal reporting systems required by the department
•	Manage the development of new products and services
•	Promote products and services
•	Manager quality improvement
•	Coordinate work operations within the department
•	Be aware of all establishment credit policies and procedures
•	Liaise closely with Finance Department to ensure that credit procedures are properly carried out
•	Ensure correct foreign currency exchange procedure
•	Recruitment, training, development and rostering of staffs.
•	Provide training support to all outlet managers.
•	Should be a motivated trainer and willing to train.
•	Develop performance standards for operations in the department
•	Assess work operations and prepare plans to implement change when required
•	Prevent and resolve grievances
•	Recruit associates together with Human Resources Manager
•	Discipline staff when applicable
•	Provide ongoing advice and support to staff under your supervision
•	Implement appropriate management practices that provide staff motivation and communication
•	Ensure on-going departmental training
•	Set team goals in consultation with team members according to hotel / department goals, policies and practices

Job Requirements:
Good menu and food knowledge
Good beverage knowledge
Good knowledge of beverage service skills
Technical course in F&B management (minimum 3years, Full-time course). 
Experience as outlet manager or similar position for 4-5 years in a 5 Star Hotel. 
College Certificate, Technical course in F&B management
Excellent Mandarin and English communication skills (spoken AND written)
Outgoing personality.
Positive attitude under pressure
Willing to work for long hours
Training & presentation skill

工作职责：
协调日常餐饮部活动
协助餐饮部总监/餐饮部营运经理对各分店进行计划、组织、预算
为餐厅经理和餐饮部经理/餐饮部运营经理提供强有力的沟通渠道
•负责确保餐饮部高效运作，并按照预算指南和SOP，运用所有管理原则确保客人的满意度和经济利益
•在职员工应能在没有监督的情况下工作，并能在离职期间承担餐饮部总监/餐饮部运营经理的职责。
•确保所有员工按照SOP执行任务。
•协助餐饮部总监制定、更新SOP。
•协助餐饮部总监为本部门的设备或其他需求寻找当地供应商。
•关注所有门店的客户服务和员工发展需求
•关注所有门店的客户服务和员工发展需求
•确保所有员工按照SOP执行任务。
•协助餐饮部总监制定、更新SOP。
•协助餐饮部总监为本部门的设备或其他需求寻找当地供应商。
确保餐饮部全体员工为客人提供优质的服务。
•在用餐期间监督所有门店的服务质量。
•为餐厅经理和餐饮部经理提供强有力的沟通渠道。
•确保部门报告准确编制并按时分发
•制定合适的流程，以便在部门内引入管理变更
•设计部门要求的内部报告系统
•管理新产品和服务的开发
•推广产品和服务
•经理质量改进
•协调部门内的工作运作
了解所有建立的信用政策和程序
•与财务部门保持紧密联系，确保信贷程序得到正确执行
•确保正确的外汇兑换程序
•员工的招聘、培训、发展和登记。
为所有分店经理提供培训支持。
•应该是一个积极主动的培训师，愿意接受培训。
•制定部门运营绩效标准
评估工作运作，并在需要时准备实施变更的计划
•预防和解决不满
与人力资源经理一起招聘员工
•适当时对员工进行纪律处分
•在你的监督下为员工提供持续的建议和支持
•实施适当的管理实践，为员工提供动力和沟通
确保持续的部门培训
•根据酒店/部门的目标、政策和实践，与团队成员协商制定团队目标


职责要求：
良好的菜单和食品知识
良好的饮料知识
良好的酒水服务知识
餐饮管理技术课程(3年以上全日制)。
4-5年五星级酒店直营店经理或类似职位工作经验。
大专以上学历，餐饮管理专业技术课程
优秀的普通话和英语沟通能力(口语和写作)
外向的性格。
压力下的积极态度
愿意长时间工作
培训及演讲技巧

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