Assistant Restaurant Manager-西餐餐厅副经理
6千-8千
停止招聘
发布于 2020-09-21
Assistant Restaurant Manager-西餐餐厅副经理
6千-8千
苏州 | 经验不限 | 学历不限 | 招1人
停止招聘
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职位描述

Responsibilities: 

·  Assist Restaurant Manager to develop Standards & Procedures, in keeping with the hotel policies and procedures

·  Assist Restaurant Manager to ensure all the staff carry out the tasks according to the S&P

·  Complies with the hotel specific, guidelines of Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations

·  Manage cash handling procedures

·  Oversee the preparation of daily banking and cash flow reports

·  Instruct staff in credit policies and facilities

·  Establish cash security procedures

·  Manage the maintenance of equipment

·  Monitor standards of guest facilities and services

-  Take part in the preparation and planning and department/unit/outlet goals and objectives

-  Determining a purchasing plan, according to the financial budget of the outlet.

- Determining optimum staffing, product, stock and equipment levels, in relation to business needs, keeping in mind the various seasonal periods of business

·  Assist with the Planning and implementation of sales & Marketing Strategies

•  Assist with the preparation of sales and marketing plans

•  Assist with the development of new products and services

•  Assist with the development of marketing strategies

•  Assist with the evaluation of sales and marketing activities

• Conduct daily pre meal meeting with Dinning Room associates to keep them informed of updates, new directions, policies and procedures and daily menu items
• Develop, implement and monitor hotel communication systems and procedures
• Develop appropriate administrative policies and procedures in accordance with hotel goals and guidelines
• Prepare and conduct meeting and group presentations to keep staff/ management/ other parties informed of hotel operations and other relevant issues
• Set team goals in consultation with team members according to hotel/ department goals, policies and practices
• Manage cross cultural communication
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication

• Deal effectively with guests and workplace colleagues from a variety of cultures

• Attend and conduct departmental, and Interdepartmental meetings
• Conduct daily pre meal meeting with Dinning Room associates to keep them informed of updates, new directions, policies and procedures and daily menu items
• Develop, implement and monitor hotel communication systems and procedures
• Develop appropriate administrative policies and procedures in accordance with hotel goals and guidelines
• Prepare and conduct meeting and group presentations to keep staff/ management/ other parties informed of hotel operations and other relevant issues
• Set team goals in consultation with team members according to hotel/ department goals, policies and practices
• Manage cross cultural communication
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication
• Deal effectively with guests and workplace colleagues from a variety of cultures
• Work effectively in a team
• Prepare and maintain files, reports, letters, memorandums and other relevant business documentation
• Ensure a daily logbook for the outlet is maintained with information as to covers, revenues, special events, quest praise and complaints and other notes happenings. The logbook is left every night for Director F&B’s information & signature

Requirements:

•Good menu and food knowledge

•Good beverage knowledge

•Good knowledge of beverage service skills

•Technical course in F&B management (minimum 3years, Full-time course).

•Experience as outlet manager or similar position for 4-5 years in a 5 Star Hotel. 

•College Certificate, Technical course in F&B management

•Excellent Mandarin and English communication skills (spoken AND written)

•Outgoing personality. 
•Positive attitude under pressure
•Willing to work for long hours

•Training & presentation skill


工作职责

·协助餐厅经理制定符合酒店政策和程序的标准和程序

·协助餐厅经理确保所有员工按照标准普尔标准执行任务

·符合酒店的具体要求,指导客人满意度指数。在职人员将启动系统和程序,以满足客人的期望,如果可能的话,超出客人的期望

·管理现金处理流程

·监督每日银行和现金流量报告的编制

·指导员工信贷政策和信贷设施

·建立现金安全程序

·设备维护管理

·监控客人设施和服务的标准

•参与部门/单位/部门目标的制定和计划

•根据门店财务预算,制定采购计划。

•根据业务需要,确定最佳的人员编制、产品、存货和设备水平,并考虑到业务的不同季节

•协助销售和市场策略的规划和实施

•协助制定销售和市场计划

•协助开发新产品和服务

•协助制定市场策略

•协助销售和市场活动的评估

•与餐厅员工进行每日餐前会议,让他们了解最新情况、新方向、政策和程序以及每日菜单项

开发、实施和监控酒店的沟通系统和流程

根据酒店的目标和方针制定适当的行政政策和程序

•准备并组织会议和小组报告,让员工/管理层/其他各方了解酒店运营和其他相关问题

•根据酒店/部门的目标、政策和实践,与团队成员协商制定团队目标

•管理跨文化交流

•以专业和积极的方式与部门和酒店员工互动,建立良好的关系,促进团队精神,确保有效的双向沟通

•有效地与来自不同文化背景的客人和同事打交道

•预防和解决不满

•为员工提供咨询,并预防与工作相关的问题

•解决争端

•员工纪律

•决定并计划未来的员工需求

•招聘员工并进行面试

•准备员工名册

•促进多种技能的运用,确保员工在繁忙地区轮岗时具有最大的灵活性

•维护最新的员工记录

•协助培训计划的制定和实施

执行员工绩效考核

•进行离职面谈

•在你的监督下为员工提供持续的建议和支持

•监督员工表现


岗位要求:

良好的菜单和食品知识

良好的饮料知识

良好的酒水服务知识

餐饮管理技术课程(3年以上全日制)。

4-5年五星级酒店直营店经理或类似职位工作经验。

大专以上学历,餐饮管理专业技术课程

优秀的普通话和英语沟通能力(口语和写作)

外向的性格。

压力下的积极态度

愿意长时间工作

培训及演讲技巧


其他要求
语言能力:英语-熟练
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  • 酒店业--国内高端酒店/5星级
    行业
  • 500-999人
    规模
  • 外商独资.外企办事处
    企业性质
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