- Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
了解酒店目标客户的需求及相应的行业知识,确保酒店的产品及服务优于竞争对手酒店,最大化的提高生意装换率及客户满意度。
- Prepare Weekly Events Forecast and seize upselling opportunities
准备每周活动的预测和把握扩大销售的机会。
- Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion
确保生意的及时跟进及同客户建立战略合作的关系,提升并维持生意转换率及客人满意度始终维持高水准。
- Supervise the timely delivery of Master Invoice to customers and facilitate payment
跟进客户发票交付以及加快客人付款。
- Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated
与预订部,市场销售部,餐饮部通力合作以确保所有环节顺利进行。
- In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
在会议计划过程中,同会议主办方充分沟通,考虑活动的流程,餐饮安排,菜单定制,布置需要等因素,确保活动场地的优化使用,提高会议执行的效率。
- Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
每天每个会议筹办者见面汇报日常事件,检讨消费,账单和任何异常合约估计最终计费帐单和审查
- Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience
计划和进行事前与客户以及餐饮工作人员协商,以确定潜在的客户体验的增强
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
成都追马卡拉酒店是西南地区第一家梦幻艺术主题酒店。?酒店位于成都市青羊区瑞联路瑞南街118号,位置优越,交通便利,毗邻优品道商业街区,到双流机场仅需半小时,到火车北站仅需20分钟左右。追马卡拉酒店由国际著名设计师担纲设计,一居一格,风格迥异,匠心独运,倾力打造出挪威森林、金色海滩、阿拉比神灯、迈阿密阳光、魔幻世界、古堡秘境、冰岛雪屋等现代时尚艺术居住空间。酒店设施设备配套完善,设有会议室、健身房、茶餐厅等。下榻追马卡拉,怡情于时空与幻想的梦境空间,更能让您的感受到多元文化的别样情怀。 酒店地址:成都市青羊区瑞联路瑞南街118号 联系电话: 13540222524