发送附件简历

选择word简历,快速申请职位

深圳龙华希尔顿逸林酒店LOGO

深圳龙华希尔顿逸林酒店

    职位:Receptionist 前台接待员(已停止招聘)

  • 职位性质:全职
  • 工作地区:广东省深圳市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:23-30
  • 计算机能力:熟练
  • 语言要求:英语(熟练)中国普通话(熟练)
  • 国际联号工作经历:优先
  • 薪资待遇:3千-3.5千
  • 职位有效期:2020-07-02至2020-08-01

岗位职责/职位描述


Greets and registers guests, providing prompt and  courteous service .Check in / out of guests. Resolves guest challenges  throughout their stay in our hotel. upgrades guests as required . Promotes  hotel services .

热情友好的问候客人,确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决,销售酒店各项产品确保利润***化。


Specific  Job Knowledge, Skill and Ability 工作技能技巧要求:

    

1. Considerable skill in the use of a  calculator to perform moderately complex mathematical calculations without error .

能运用计算器材准确无误的进行各种数据运算。

    

2. Ability to read, Listen and communicate  effectively in English, both verbally and in writing .

能用英语有效的倾听和进行沟通。

    

3. Ability to access and accurately input  information using a moderately complex computer system .

熟练操作酒店电脑系统。


Required Qualifications 必要的资历要求:

    

1. Ability to effectively deal with  internal and external customers , some of whom will require high levels of  patience , tact and diplomacy to defuse anger , collect accurate information  and resolve conflicts . 

擅长于处理宾客关系,能有效快速的应对处理各种问题。

    

2. Interpersonal skills to provide overall  guest satisfaction.

以较强的人际交往能力提高客人满意度。

    

3. Ability to work under pressure and deal  with stressful situations during busy periods.

能在强压下胜任工作。

    

    

Preferred  Qualifications 更高的资历要求:

    

1. 1 or 2 years of related work experience prefered.

1至2年前台接待相关工作经验者优先。