【岗位职责】
1、 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。
2、 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。
3、 迎接宾客,引导宾客到预订台位或宾客满意的台位。
4、 客满时,负责安排好后到的宾客,使宾客乐于等位。
5、 随时注意听取宾客的意见,及时向上级反映。
6、 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。
7、 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。
8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。
【岗位要求】
1、工作主动、热情、认真,责任心较强。
2、身体健康,仪表端庄。
细致入微,体贴入心.在希尔顿逸林品牌,我们崇尚“不忘初心”的快乐:一声诚挚的问候,一份热腾腾的“逸林曲奇”,一个暖心微笑或者一场携手成功……AtDoubleTreebyHilton, “where the little things mean everything”, wecelebrate thesimple butrewarding experiences: a sincere greeting, a hot Cookie,aheart-warmingsmile or a joint success by teamwork……深圳龙华希尔顿逸林酒店是由全球知名的希尔顿酒店集团管理的国际商务酒店。坐落于深圳的新城市中心——龙华区核心位置,酒店毗邻高端商务综合体“粤商中心”,紧邻高尔夫球场与高新产业园区,与地铁、高铁北站和宝安机场轻松相连。酒店拥有238间豪华舒适的客房和套房,让您尽享惬意与温馨。充足的现代化会务设施是举办各种类型会议、活动以及大型宴会的不二良选;多样的餐厅与酒吧为您提供丰富的餐饮选择;酒店拥有一流的娱乐休闲设施,是商务出行或休闲之旅的理想之所。DoubleTreebyHiltonShenzhen Longhua, opening soon is managed by Hilton Worldwide.Situatedin theheart of Longhua New District, Shenzhen‘s new arising center,DoubleTreebyHilton Shenzhen Longhua is adjacentto Yueshang Center Plazaand close toIndustrial Zones and golf course. Thehotel is easily accessible,as it is withina short distance from Subway, NorthExpress Train Station andBao’an InternationalAirport as well. The hotel’s 238rooms and suites providesyou a home away fromhome. Featuringa range ofrestaurants and bars, excellentrecreational facilitiesand amplemeeting space,the hotel is the ideal choicefor both business andleisure travellers. 加入深圳龙华希尔顿逸林酒店,您将会享有:Our generous benefitsinclude (includingbut not limitedto):-具有竞争力的薪资Competitivewages-一日四餐员工餐4workingmeals daily-免费公寓FreeTeamMember Dormitory-五险一金Domesticsocialinsurance program-丰富多彩的员工活动ColorfulTeamMember activities-最具吸引力的希尔顿全球内部价TeamMemberTraveling Program-最核心的希尔顿品牌文化-关爱文化Therichbrand culture: C.A.R.E 加入深圳龙华希尔顿逸林酒店,您将获得培训与发展的机会:Checkout ourtraining & development opportunities(including butnot limited to):-希尔顿网上大学免费课程Freeonlinecourses by Hilton Worldwide University-希尔顿全球交叉培训机会Crosstrainingopportunities in the network-希尔顿全球内部调动机会Internaltransferopportunity in the network-希尔顿全球内部派遣机会Taskforceopportunity in the network-参与酒店认可发展人才计划Talent&recognition program 联系方式 Contact E-mail: 请将您的简历发送到 Pleasesendyourresume to: kiko.zhan@hilton.com