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【岗位职责】
1.Act as a liaise role in between hotel revenue management team and HRCC ResMax team. Ensure proper procedures are followed and any opportunities of revenue maximization are not missed.
承担起酒店收益管理团队与希尔顿预订及客户关怀中心的日常联络工作。确保遵守必要程序和不遗漏任何可将收益最大化的机会
2.Maintain the accuracy of rates uploaded to a 3rd party websites. Ensure a proper and smooth communication in between the hotel and 3rd party vendor such as Ctrip.
保证上传至第三方网站的价格准确无误,确保同例如携程等第三方之间的沟通顺畅。
3.Responsible for group reservations and maintain a responsive way relating to any queries from internal and external customers.
负责团队预订并对内部和外部顾客提出的任何询问予以快速解决。
4.Adhere to pre-set availability and rate controls.
遵守预先设定的客房供应及房价控制。
5.Ensure all the reservation input in system is accurate with sufficient back up for reviewing.
确保与预订相关的所有信息输入准确无误,并保证有足够的备份以做检查。
【岗位要求】
1. Sound communication skills.
具有良好的沟通技巧。
2. A minimum of 1 years experience as Reservations Supervisor or 3 years as Reservations Clerk in a similar capacity hotel在类似酒店至少1年预订主管或3年预订文员工作经验
3. University graduate, Familiar with Opera, MS Office software,excellent command of written and spoken in English and Chinese language.
大学专科以上,熟悉Opera,MS Office 软件优先,良好的中英文读写能力。
4.Working experience with same position in Brand Hotel will be taken precedence.同等岗位品牌酒店工作经验优先考虑。
5.Conversant in English
具备一定的英语会话能力
细致入微,体贴入心.在希尔顿逸林品牌,我们崇尚“不忘初心”的快乐:一声诚挚的问候,一份热腾腾的“逸林曲奇”,一个暖心微笑或者一场携手成功……AtDoubleTreebyHilton, “where the little things mean everything”, wecelebrate thesimple butrewarding experiences: a sincere greeting, a hot Cookie,aheart-warmingsmile or a joint success by teamwork……深圳龙华希尔顿逸林酒店是由全球知名的希尔顿酒店集团管理的国际商务酒店。坐落于深圳的新城市中心——龙华区核心位置,酒店毗邻高端商务综合体“粤商中心”,紧邻高尔夫球场与高新产业园区,与地铁、高铁北站和宝安机场轻松相连。酒店拥有238间豪华舒适的客房和套房,让您尽享惬意与温馨。充足的现代化会务设施是举办各种类型会议、活动以及大型宴会的不二良选;多样的餐厅与酒吧为您提供丰富的餐饮选择;酒店拥有一流的娱乐休闲设施,是商务出行或休闲之旅的理想之所。DoubleTreebyHiltonShenzhen Longhua, opening soon is managed by Hilton Worldwide.Situatedin theheart of Longhua New District, Shenzhen‘s new arising center,DoubleTreebyHilton Shenzhen Longhua is adjacentto Yueshang Center Plazaand close toIndustrial Zones and golf course. Thehotel is easily accessible,as it is withina short distance from Subway, NorthExpress Train Station andBao’an InternationalAirport as well. The hotel’s 238rooms and suites providesyou a home away fromhome. Featuringa range ofrestaurants and bars, excellentrecreational facilitiesand amplemeeting space,the hotel is the ideal choicefor both business andleisure travellers. 加入深圳龙华希尔顿逸林酒店,您将会享有:Our generous benefitsinclude (includingbut not limitedto):-具有竞争力的薪资Competitivewages-一日四餐员工餐4workingmeals daily-免费公寓FreeTeamMember Dormitory-五险一金Domesticsocialinsurance program-丰富多彩的员工活动ColorfulTeamMember activities-最具吸引力的希尔顿全球内部价TeamMemberTraveling Program-最核心的希尔顿品牌文化-关爱文化Therichbrand culture: C.A.R.E 加入深圳龙华希尔顿逸林酒店,您将获得培训与发展的机会:Checkout ourtraining & development opportunities(including butnot limited to):-希尔顿网上大学免费课程Freeonlinecourses by Hilton Worldwide University-希尔顿全球交叉培训机会Crosstrainingopportunities in the network-希尔顿全球内部调动机会Internaltransferopportunity in the network-希尔顿全球内部派遣机会Taskforceopportunity in the network-参与酒店认可发展人才计划Talent&recognition program 联系方式 Contact E-mail: 请将您的简历发送到 Pleasesendyourresume to: kiko.zhan@hilton.com