1、通过自己的能力来发展并保持一个强大的团队,来提升并满足客人的要求。主要侧重在客人的满意度、准时的递送食物、和礼貌的服务上;
2、准时并礼貌的递送所有的点单,通过与客人的接触和对客人区域的清洁,来树立一个积极正面的形象;
3、通过对餐饮部的监督和所有餐厅食物递送的准确,以及客房部点餐情况,来确保所有客人满意;
4、帮助员工,使其保持较高的积极性,并得到良好的培训;
5、与员工建立起有效的沟通机制,通过努力的工作来得到员工的信任和尊重。按照安纳塔拉公平处事原则,保持公平和统一的劝导方式和惩戒制度。
岗位要求
1、了解酒水相关知识;
2、有较强的处理突发事件的应变能力及对客沟通能力;
3、热爱服务工作,工作踏实、认真,有较强的事业心和责任感;4、同岗位工作经验者优先。
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Hotel located in southwest China, just 15 kilometers from Guiyang city, a 15 minute drive from Guiyang Longdongbao International Airport and the train station, and easily accessible by road. Known as the Forest City, Guiyang invites you to explore the breathtaking natural scenery here, as well as a rich ancient heritage and colorful ethnic cultures.贵阳安纳塔拉度假酒店坐落在中国西南部,距贵阳市仅15公里,与贵阳龙洞堡国际机场和火车站之间只有15分钟车程,交通方便。贵阳被称作“森林之城”,是避暑观光胜地,我们诚邀您来此探索绝美的自然风光,体验丰富的历史古迹和多彩的民族文化。The hotel has 207 guestrooms and 11 pool villas. We have Chinese restaurant, western restaurant ,conference and meeting facilities and Thai restaurant.酒店拥有207 间客房和 11 栋泳池别墅。中西餐及宴会厅,更有特色泰餐厅为您提供正宗泰式菜肴。Anantara The word in Sanskrit means ‘without end’ and evokes the freedom, movement and harmony that are the spirit of the Anantara Experience. Each Anantara Resort draws its strength from the rich cultural traditions, historic heritage and natural beauty of its destination. As such, every experience is a unique voyage of discovery and inspiration that is distinctly Anantara.安纳塔拉,梵语意为“无穷无尽”,象征着自由、运动与和谐,是“安纳塔拉体验”的核心所在。每一座安纳塔拉度假村都从所在地丰富的文化传统、历史古迹与自然美景中汲取精华。因此,每种体验都是一场独特的探索与灵感之旅,并且是安纳塔拉所独有的。We would like to invite All of you who like to Smile and provide Service from the heart to join our team.我们诚邀各位贤士一同加入我们“用心微笑服务”的酒店团队。If you are passionate about life, and always take initiative in working in hotel, you are the one we are looking for.如果您是一个具有生活热情,积极的态度、品格高尚的酒店从业人员,那您就是我们正在寻找的工作伙伴! More information, please refer to :http://www.anantara.com.cn/guiyang更多信息,可查阅http://www.anantara.com.cn/guiyang