【岗位职责】
1、直接负责礼宾部的工作。
2、对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。
3、管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。
4、负责所有的特殊事情和酒店服务的有关信息的公告。
5、确保工作区域内的所有设备处于良好工作状态。
6、参与员工的培训工作。负责员工的日常培训,制定培训计划。
7、宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
【岗位要求】
1、国际联号工作经验有限
2、身体健康,品貌端正,形象气质佳。
3、优秀的组织管理能力。
4、优秀的交际能和沟通技巧。
5、善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
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Hotel located in southwest China, just 15 kilometers from Guiyang city, a 15 minute drive from Guiyang Longdongbao International Airport and the train station, and easily accessible by road. Known as the Forest City, Guiyang invites you to explore the breathtaking natural scenery here, as well as a rich ancient heritage and colorful ethnic cultures.贵阳安纳塔拉度假酒店坐落在中国西南部,距贵阳市仅15公里,与贵阳龙洞堡国际机场和火车站之间只有15分钟车程,交通方便。贵阳被称作“森林之城”,是避暑观光胜地,我们诚邀您来此探索绝美的自然风光,体验丰富的历史古迹和多彩的民族文化。The hotel has 207 guestrooms and 11 pool villas. We have Chinese restaurant, western restaurant ,conference and meeting facilities and Thai restaurant.酒店拥有207 间客房和 11 栋泳池别墅。中西餐及宴会厅,更有特色泰餐厅为您提供正宗泰式菜肴。Anantara The word in Sanskrit means ‘without end’ and evokes the freedom, movement and harmony that are the spirit of the Anantara Experience. Each Anantara Resort draws its strength from the rich cultural traditions, historic heritage and natural beauty of its destination. As such, every experience is a unique voyage of discovery and inspiration that is distinctly Anantara.安纳塔拉,梵语意为“无穷无尽”,象征着自由、运动与和谐,是“安纳塔拉体验”的核心所在。每一座安纳塔拉度假村都从所在地丰富的文化传统、历史古迹与自然美景中汲取精华。因此,每种体验都是一场独特的探索与灵感之旅,并且是安纳塔拉所独有的。We would like to invite All of you who like to Smile and provide Service from the heart to join our team.我们诚邀各位贤士一同加入我们“用心微笑服务”的酒店团队。If you are passionate about life, and always take initiative in working in hotel, you are the one we are looking for.如果您是一个具有生活热情,积极的态度、品格高尚的酒店从业人员,那您就是我们正在寻找的工作伙伴! More information, please refer to :http://www.anantara.com.cn/guiyang更多信息,可查阅http://www.anantara.com.cn/guiyang