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Possessknowledge about all aspect of Willow Stream treatments and the facility toensure guests are provided with accurate information, and inquiries areresponded to with complete details.
掌握关于蔚柳溪疗理和设施所有方面的知识,以确保客人获得准确信息,及以完整细节回应客人的询问。
Performsall massage, body treatments, and aesthetic services as certified or trained todo so.
完成所有的按摩、身体治疗和美容服务,如同认证或培训时接受的服务质量。
Ensuresindividualized guest service through acknowledging and responding to needs andexpectations.
通过对需求和期望的认知和回应来确保个性化的客户服务。
Verifiedall daily Fairmont Gold arrivals and departures, warmly welcome and farewellwith guest upon check in & check out.
掌握金尊费尔蒙每日预抵和预离的客人,并在客人入住或离店时提供热情的欢迎或送别。
Update rapport with guests maintaining good customer relationship at all time, handling all guest complaints, requests and enquiries on hotel services.
完善客户资料,并始终如一的与客人保持良好关系,根据酒店服务准则,处理客人的所有投诉,要求和问题。
雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区(CBD),拥有318间高端典雅的客房与套房,其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗,选用顶级的理疗产品,提供独一无二的经典护理。同时,配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室,从奢华婚礼到紧凑的商务会议,我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.