• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年度旅游
• 年底双薪
• 包吃包住
• 人性化管理

Position Summary：
1. Review arrival information on a daily basis; VIP, Wyndham Member, Regular guests,Groups, special requests etc;
2. Report to management on deficiencies and irregularities noted in the operation;
3. Ensure that guest complaints are properly logged and acted upon by trying to avoid any guest leaving the hotel dissatisfied;
4. Report the complaint immediately to the FOM or Management on duty. Solicits assistance from the management if needed;
5. Be familiar with Social Media Rating and is guided in daily work by these;
6. Monitors staff performance continuously in this respect;
7. Responds immediately on medical requests and emergencies;
8. Maintain effective guest relations, builds rapport and offer personalized service and assistance;
9. Assist Reception when required (check-in, check-out, etc.).
 
Abilities / Key Competencies / Skills：
1. College and above;
2. Good interpersonal and communication skill;
3. Must be familiar with Front Office operations;
4. Be good at organize and problem solving with emphasis on “people management”;
5. Positive attitude under pressure;
6. Fluent in English;
7. At least 1 years working experiences as the same position and International Brand hotel background would be of advantage. 

惠州双月湾温德姆至尊豪廷度假酒店坐落于双月湾的核心地带，饱览碧波荡漾的南中国海美景，是双月湾的地标性建筑。酒店距深圳、广州1.5小时车程，背倚享有“岭南文化活化石”之称的平海古城，面朝以微风细浪、海水清澈而闻名的双月湾大亚湾畔，坐拥20公里绵长细软沙滩，紧靠南海北部大陆沿岸唯一产卵地 - 港口海龟湾自然保护区，邻近双月湾观景台、傍山古寺、盐洲岛等自然景观和民族风情两优的风景胜地。惠州双月湾温德姆至尊豪廷度假酒店以其得天独厚的地理位置优势，及温德姆至尊豪廷对于奢华的诠释，为追求奢华享受的宾客提供高端白金五星级度假体验，创造终身难忘的时光。舒适、奢华、宽敞的客房是我们的标志。我们注重每一个细微之处，从客房、过道、功能厅，到公共区域，从装饰、家具、设施，到艺术品，处处尽显奢华。惠州双月湾温德姆至尊豪廷度假酒店的每一个角落体现着皇家般的优雅，给宾客别样的华贵体验。