招聘中餐宴会/西餐主管Restaurant Supervisor_惠州温德姆至尊豪廷度假酒店招聘信息-最佳东方

JOB TITLE : CR&BQT SUPERVISOR

职位中餐&宴会主管

DEPARTMENT : FOOD & BEVERAGE

部门餐饮部

REPORT TO : CR&BQT MANAGER

直接上司：中餐&宴会经理

BASIC FUNCTION

基础职能

1. Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.

监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。

2. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Essential Duties and Responsibilities.

遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

DUTIES AND RESPONSIBILITIES

工作职责

1. In the absence of a Mgr, conducts shift briefings to ensure hotel activities and operational requirements are known.

在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。

2. Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.

在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。

3. Supervise cash handling and banking procedures.

监督现金的处理和存放程序。

4. Prepare daily banking and cash flow reports.

编制每日存款和流动资金报告。

5. Establish and instruct staff in cash security procedures.

制定并指导员工执行现金安全制度。

6. Deal with irregular payments.

处理异常的付款情况。

7. Supervise functions监督各项职能:

l Supervise outlet service.

监督餐厅的服务。

l Monitor standards of guest facilities and service.

监督客用设施和服务的标准。

l Supervise the maintenance of service equipment.

监督服务设备的维护保养。

8. Works with Superior on manpower planning and management needs.

和上级领导一起进行人力规划和管理需求。

9. Manage wage and beverage cost.

管理工资和饮料成本。

10. Forecasting and stock control.

进行预测工作和有效的控制存货。

11. Analyze food and beverage statistics through point of sale system.

通过销售点销售系统分析餐饮统计数据。

12. Works with Superior on manpower planning and management needs.

和上级领导一起进行人力规划和管理需求。

13. Works with Superior in the preparation and management of the Department`s budget.

和上级领导一起编制和管理部门预算。

14. Restaurant Revenue Target.

餐厅营业收入目标。

15. Handle guests complaints professionally.

专业的处理客人的投诉。

16. Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted

safely and within OH&S guidelines and ensure your direct reports do the same.

了解职业健康及安全政策和程序，并确保所有的程序都是在职业健康与安全职责指导方针下安全的执行。

17. Be aware of duty of care and adhere to occupational, health and safety legislation, policies and

procedures.

了解应注意的事项并坚持职业、健康和安全法规、政策和程序。

18. Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your

areas.

熟悉财产安全、急救和消防及应急程序，加强在你管辖区域的所述事宜

19. Initiate action to correct a hazardous situation and notify manager of potential dangers.

能对危险情况采取行动并就可能发生的危险向经理报告。

20. Abide by work assignment of department head.

服从上司的其它工作安排。

JOB SPECIFICATION

职位要求

1. Graduation from Hotel Management.

酒店管理

2. Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.

监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致。

3. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

4. Associate degree or above.

全日制大专（含）以上学历。

5. 3 years related experience, including supervisory experience, or an equivalent combination of

education and experience.

3年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

6. Good written and communication skills in both Chinese and English.

要求具有良好的中英文听说读写和沟通技能。

7. Knowledge in using computer and office software.

熟练使用电脑及办公自动化软件。

惠州双月湾温德姆至尊豪廷度假酒店坐落于双月湾的核心地带，饱览碧波荡漾的南中国海美景，是双月湾的地标性建筑。酒店距深圳、广州1.5小时车程，背倚享有“岭南文化活化石”之称的平海古城，面朝以微风细浪、海水清澈而闻名的双月湾大亚湾畔，坐拥20公里绵长细软沙滩，紧靠南海北部大陆沿岸唯一产卵地 - 港口海龟湾自然保护区，邻近双月湾观景台、傍山古寺、盐洲岛等自然景观和民族风情两优的风景胜地。惠州双月湾温德姆至尊豪廷度假酒店以其得天独厚的地理位置优势，及温德姆至尊豪廷对于奢华的诠释，为追求奢华享受的宾客提供高端白金五星级度假体验，创造终身难忘的时光。舒适、奢华、宽敞的客房是我们的标志。我们注重每一个细微之处，从客房、过道、功能厅，到公共区域，从装饰、家具、设施，到艺术品，处处尽显奢华。惠州双月湾温德姆至尊豪廷度假酒店的每一个角落体现着皇家般的优雅，给宾客别样的华贵体验。