• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 管理规范
• 节日礼物
• 包吃包住
• 健康体检
• 帅哥多
• 美女多

· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
· 直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
·  Provides functional assistance and direction to all departments.
·  向所有部门提供功能性支持和指导。
·  Cooperates, coordinates and communicates with other hotel departments as required.
·   按需要与酒店其它部门进行合作、协调和沟通。
·   Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
·   对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
·   Responds to guest needs and resolves related problems
·    就客人的需求做出反应并解决相关问题。
·    Supervises and directs Reception and Reservations personnel.
·    对接待部和预订部工作人员进行监督和指导。
·    Supports and assists Front Office personnel and all departments at peak periods.
·    在高峰期向前厅部工作人员和其它所有部门提供支持和协助。
·    Ensures VIPs and priority club guests receive special attention
·    保证贵宾和优悦会会员受到特别关照。
·    Inspects front of house and back of house regularly for cleanliness.
·    定期检查一线各部门和二线各部门的清洁状况。
·    Assists Guest Relations in greeting, rooming, and sending off VIP guests.
·   协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行。
·    Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
·   监督员工的行为、制服穿着、卫生和外表形象。
·   Provides input for Front Office meetings.
·   为前厅部会议提供信息。
·    Promotes inter-hotel sales and in-house facilities.
·    促进店际销售及推销酒店内的设施。
·    Checks billing instructions and monitors guest credit
·    检查结帐说明并监督客人信用情况。
·    Analyses and approves discounts and rebates.
·    分析和批准打折相关事宜。
·    Analyses the rate variance report to ensure rooms revenue control
·    分析房价差异报告以保证控制客房收入。
·    Takes action with the Property Management Systems (PMS) in emergency situation.
·     在紧急情况下使用酒店管理系统（PMS）。
·      Fully conversant with all hotel emergency procedures.
·     熟知酒店紧急情况所有处理程序。
·     Ensures front line staff complies with FIT marketing techniques and maximize sales.
·     确保一线员工遵从散客市场技巧并最大化的进行销售。
 
·     Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
·     与上级领导和财务总监一起编制和管理部门预算。
 

无锡鲁能万豪酒店位于风景秀丽的八百里太湖之畔，紧靠蠡园公园及闻名遐迩的鼋头渚风景区，是无锡重点保护的旅游黄金区域。项目占地71亩，为万豪打造的具有江南园林特色的五星级旅游度假酒店。可沐夕阳馨风，可聆听渔歌涛声，可享田园风情，可寻锡惠古风，“得雨草皆满，无风花自闭”，美景如斯，恍若世外桃源，人间仙境。整个建筑群分东园、中园、西园三个群园。建筑风貌别具一格，融古典与现代之美于一体。