Duties and Responsibilities工作职责
· Establish good communication and good will with informal leaders and relevant members of local community
同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉
· Coordinate and organize the day to day operations of the department including planning and controlling
协调和组织本部门的日常运营工作,包括计划和控制
· Manage the develop and implementation of departmental standards
承担制定和执行部门工作标准的管理工作
· Ensure all patrolling, inspection and escort duties are performed to a high standard
确保按照高水准执行所有的巡视和检查工作
· Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
密切关注并保持既定行为准则目标,如未达标,应采取相应措施
· Ensure firearms and other weapons are not carried by staff when on duty
值勤时确定员工不携带武器及其它凶器。
· Supervise emergency drills
监督指导紧急情况演习
· Oversee the security department including layout of security personnel and their detailed and regular training
监督保安部日常工作,包括保安人员的部岗及日常训练
· Perform leadership training for all senior security personnel
对所有高级保安人员进行领导能力方面的培训
· Check and analyze all incoming reports to formalize action plan
分析检查所有报案记录并制定行动计划
· Maintain the loyalty and discipline of all security personnel
保持所有保安人员的纪律性和忠诚度
· Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
确保所有保安人员及酒店所有员工遵守各项安全法规
· Establish good cooperation with hotel’s senior staff with other hotels
与其他酒店的高层员工建立良好的合作关系
· Coordinate with the local investigator in crimes & accident handling and investigating
协助地方当局调查处理犯罪及事故案件
· Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
为特殊活动制定保安工作计划(如研讨会、大型会议、政府要客、婚庆等)
· Works with Human Resources on manpower planning and management needs
和人力资源部一起进行人力规划和管理需求。
· Works with Director of Finance in the preparation and management of the Hotel’s budget.
与财务总监一起编制和管理酒店的预算。
· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉有关财产安全、紧急救助、消防和其他危机事件的处理方案,并能够安全谨慎地使用设备。
· Initiate action to correct a hazardous situation and notify supervisors of potential dangers
制定处理危机情况的工作方案,并提示上级领导存在潜在的隐患。
· Log security incidents and accidents in accordance with hotel requirements
按照酒店要求有效记录安全事故事件。
QUALIFICATIONS AND REQUIREMENTS任职要求
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.
拥有安全和培训及保安人员和执法人员的证书。认证的CPR,救生培训员及接受过必要的执法技巧培训。
· Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.
具有本地法律,调查手段,OSHA要求和消防规范及生命安全规范的工作知识。
· Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题,推理,激励,组织和培训能力
· Junior college or above
大专及以上
· 6-8 years of security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience
具有6-8年保安经验及军队或执法经验,包括管理经验或与此相当的教育与工作经验结合的背景
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