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FINANCIAL RETURNS
Develop deep understanding and knowledge of key sectors targeted by hotel and ensure products and services are ahead of competition to maximise guest satisfaction
Provide creative input into Meetings Product Development to maintain a point of differentiation by developing innovative product and revenue opportunities
Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of guest experience
Contribute actively to the compilation of annual business plan and strategic sales & marketing plans
Conduct and/or assist the sales team with customer negotiations
Ensure timely delivery of Master Invoice to customers and help with facilitating payment
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue
Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
PEOPLE
Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members
Provide effective leadership to events teams, including the ability to direct activities according to the relevant detailed SOPs
Enhance team performance through effective communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Develop and sustain effective relationships with clients, maximizing satisfaction and on-sell opportunities
Communicate to his/her superior any issues encountered and other relevant information
Organise training sessions, daily briefings and other meetings as required; ensure staff has the tools, training and equipment to carry out job duties
Conduct periodic formal reviews with the Events Team on their targets and goals
Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team
Recommend and/or initiate salary, disciplinary, or other staffing/human resource-related actions in accordance with hotel or company rules and policies
Act as escalation point for clients and members of Events Team and provide resolution to issues
重庆富力假日酒店是由洲际酒店集团管理,广州富力地产(重庆)有限公司投资兴建。酒店地理位置优越,位于重庆沙坪坝区大学城南路26号,距离江北国际机场35 公里,临近重庆大学、重庆师范大学、四川美术学院等众多大学,并毗邻大学城餐饮一条街(熙街)以及龙湖U城购物中心。便捷的交通、舒适的客房、周到的服务、一应俱全的设施使每一位商旅人士在此尽享尊荣,拥有完美的下榻体验。感谢广大求职者对重庆富力假日酒店的关注。在查阅招聘信息、递交应聘材料时请注意辨别真假,谨防信息泄露或上当受骗。遇有假冒酒店名义进行招聘的行为,请及时向本酒店人力资源部或相关执法部门举报,切实维护好自身权益。重庆富力假日酒店招聘全过程不收取任何费用,请勿轻易相信任何收费的招聘或电话。