发送附件简历

选择word简历,快速申请职位

加入我们

洲际酒店及度假村的使命是让宾客尊享豪华国际旅行体验。那正是您发挥作用之处。当您成为洲际酒店及度假村品牌的一员,您拥有的不仅仅是一个头衔。如果您与Ben一样热衷潜水,并享受徒步旅行,您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。洲际酒店及度假村正在寻找Ben这样的人才:富有魅力,睿智自信,有着国际化的眼界和思维方式,知道如何超越客人的期望。作为努力工作的回报,您将享受优渥的薪酬和福利。此外,由于您的职业生涯将与您自身一样独一无二,我们将根据您的需求有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。洲际酒店集团在全球100多个国家经营着5,600余家酒店,洲际酒店及度假村品牌就隶属于洲际酒店集团旗下。加入我们的团队之后,您还将享有这家成功的全球酒店集团带来的众多机遇。何不选择加入我们,在工作中尽炫自我? 访问下列网址,立即了解更多有关加入我们团队的信息。
www.ihgjobs.cn/www.ihgjobs.hk/www.ihgjobs.tw

    职位:Director of Sales-MICE 销售总监(已停止招聘)

  • 职位性质:全职
  • 工作地区:安徽省合肥市
  • 招聘人数:2人
  • 学  历:大专
  • 工作经验:5年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:良好
  • 语言要求:英语(熟练)
  • 国际联号工作经历:优先
  • 薪资待遇:1万-1.5万
  • 职位有效期:2020-04-22至2020-07-21

岗位职责/职位描述

FINANCIAL RETURNS

·    Familiar with Shanghai/Beijing marketing.

·   Develop deep understanding and knowledge of key sectors targeted by hotel and ensure products and services are ahead of competition to maximise lead conversion rate and guest satisfaction

·     Provide creative input into Meetings Product Development to maintain a point of differentiation by developing innovative product and revenue opportunities

·     Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion and guest experience

·     Contribute actively to the compilation of annual business plan and strategic sales & marketing plans

·     Conduct and/or assist the sales team with customer negotiations

·     Manage contract signing process

·     Ensure timely delivery of Master Invoice to customers and help with facilitating payment

·     Complete forecasts, plans, and productivity reports for management

·     Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue

·     Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines

PEOPLE

·     Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members

·     Provide effective leadership to fulfilment and events teams, including the ability to direct activities according to the relevant detailed SOPs

·     Enhance team performance through effective communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Develop and sustain effective relationships with clients, maximizing satisfaction and on-sell opportunities

·     Communicate to his/her superior any issues encountered and other relevant information

·     Ensure the team’s accurate and timely updating of all relevant record in the Sales and Catering System

·     Organise training sessions, daily briefings and other meetings as required; ensure staff has the tools, training and equipment to carry out job duties

·     Conduct periodic formal reviews with the MICE Fulfillment Team and MICE Events Team on their targets and goals

·     Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team

·     Recommend and/or initiate salary, disciplinary, or other staffing/human resource-related actions in accordance with hotel or company rules and policies

·     Act as escalation point for clients and members of the MICE Fulfillment Team and MICE Events Team and provide resolution to issues

GUEST EXPERIENCE

·     Process customer inquiries in accordance to specified service standards

·     Develop and deliver relevant documentation to the customer (e.g. proposal, contract, loyalty programmes, area attractions, restaurants, facility information)

·     Prepare and guide the team on site inspections, entertainment, familiarisations and other events for potential customers (when necessary); ensure all details of meetings and conventions are in compliance with hotel standards, including room set-ups, staging, lighting, audio-visual, traffic flow, menus, décor, entertainment, group room blocks, transportation, billing instructions and VIP services

·     Assign appropriate designated Event personnel based on the event requirement

·     In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity

·     Ensure the team meets with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing

·     Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience

·     Analyse and action against client satisfaction surveys to improve services and identify further business opportunities

RESPONSIBLE BUSINESS

·     Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions

·     Develop awareness and reputation of the hotel and the brand in the local community

 

Perform other duties as assigned.

最佳东方©版权所有