• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 节日礼物
• 年度旅游
• 人性化管理
• 员工生日礼物
• 包吃包住

job overview职位概述
·        
Supports the Food and Beverage
Service team by performing support duties including mise en place of food
preparation, set up of functions, set up of food and beverage equipment, mini
bar operations and assisting with the preparation of service.
·        
通过准备食品，布置餐厅，准备餐饮设备，管理客房小酒吧和服务准备等支持工作来协助餐饮服务队伍的工作。
·        
Adhere to local regulations
concerning health, safety, or other compliance requirements, as well as brand
standards and local policies and procedures.  
·        
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
At InterContinental
Hotels & Resorts® we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:
·     Be charming by being approachable, having confidence and showing respect.
·     Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.
·     Make it memorable by being knowledgeable,
sharing stories and showing your style to create moments that make people feel
special.
在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
·     亲切、充满自信、体现尊重来展现富有魅力的你。
·     理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
·     见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。


Duties and
Responsibilities工作职责
·        
Mise en Place and Food
Preparation
·        
准备食品
·        
Assist with receiving and
storage of goods
·        
协助接收和存储物品
·        
Clean and maintain equipment
and premises
·        
清洁并保持设备和物资的清洁
·        
Maintain hygienic standards and
procedures
·        
遵守卫生规范和程序
·        
Assist with the preparation of
functions and service
·        
协助职责和服务的准备工作
·        
Assist with Bar  operations
·        
協助酒吧的工作
·        
Assist with the preparation of
an outlet for service including:
·        
协助餐厅的服务准备工作：
o   
Cleaning of equipment
o   
清洁设备
o   
Sorting of stores equipment
o   
分类和存储设备
o   
Cleaning and maintaining
glassware for service
o   
清洁并保持玻璃器皿的清洁以备使用
o   
Cleaning and maintain flatware
for service
o   
清洁并保持餐具的清洁以备使用
o   
Cleaning and maintain china for
service
o   
清洁并保持瓷器的清洁以备使用
o   
Preparing waiter stations
o   
准备服务台
o   
Preparing buffet service
o   
准备自助餐台
o   
Preparing service equipment and
materials
o   
准备服务设备和材料
o   
Assisting with table
preparation
o   
协助餐台的准备工作
·        
 Bar duties including:
·        
Carries out effective service
by ensuring:
·        
高效的提供服务：
o   
Guests are greeted and seated
o   
迎宾并安排客人就坐
o   
Daily beverage specials are
explained and up-sold
o   
说明并推销每日特价饮料
o   
Food orders are processed
accurately
o   
准确的下餐饮订单
o   
Trays and tray jacks are
effectively used
o   
有效的利用托盘和托盘架 
o   
Food and beverage orders are
taken quickly
o   
快速的为客人写餐饮订单
o   
Payment methods are handled
accurately 
o   
准确的处理付款方法
o   
Working areas are cleaned and
re-set quickly
o   
快速的清洁工作区和重新布置
o   
Bar is clean
o   
清洁的酒吧
o   
Used ashtrays are regularly
cleaned
o   
定时清理用过的烟灰缸
o   
Guests are conversed with in
relation to the food and beverage products
o   
与客人谈论有关的餐饮产品
·        
Carries out effective beverage
service by ensuring:
·        
通过确保以下内容高效的提供饮品服务：
o   
Beverages are up-sold and
regularly replenished, abiding by responsible alcohol service regulations
o   
遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
o   
Converse with Guests about
wine, advising the types and styles of wine, taking wine orders and serving
wine
o   
与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
o   
Promoting and selling cocktails
to guests
o   
向客人推销鸡尾酒
o   
Making and presenting cocktails
o   
调配和装饰鸡尾酒
o   
Coffee and tea is served hot
and in accordance with standard
o   
按规范提供热的咖啡和茶
·        
Patron care standards are
adhered to by ensuring:
·        
通过确保以下方面遵守宾客服务规范：
o   
Guests are advised on alcoholic
beverages
o   
给予客人有关酒精饮料的建议。
o   
The strengths of alcohol is
advised and guests are advised as to their effect
o   
告知客人酒精强度，并告诉客人对他们的影响。
o   
Compliance with legal
provisions of local liquor codes
o   
遵守法律规定和地方酒精饮品条例。
o   
Level of intoxication of guests
is assessed and appropriate action taken
o   
评定客人的醉酒程度并采取必要的措施。
o   
Advise guest on the hotel’s
policy of smoking
o   
通知客人酒店的吸烟规定。
o   
Monitor factors which interfere
with the total experience of the guest
o   
监测影响客人总体体验的各方面工作。
·        
Cellar operations are carried
our including:
·        
酒窖管理包括：
o   
Correct use of refrigeration
system
o   
正确的使用冰箱系统
o   
Effective operation of the
post-mix syrups bulk dispense system
o   
有效的使用后混合桶装糖浆分装设备
o   
Operating the beer reticulation
system
o   
使用啤酒过滤裝置
o   
Adhering to stock control
procedures
o   
遵循存货管理程序
·        
Take appropriate action to
resolve guest complaints
·        
正确处理客人的投诉。
·        
Performs related duties and
special projects as assigned
·        
承担相关的职责和安排的特别项目。
o   
·        
Establishes and maintains
effective employee working relationships
·        
与员工建立并保持良好的工作关系。
·        
Attends and participates in
daily briefings and other meetings as scheduled
·        
参加和参与每日的例会和其它计划好的会议。
·        
Attends and participates in
training sessions as scheduled












































































































































































































































·        
参加和参与计划好的培训课程。

       合肥洲际酒店坐落于政务区天鹅湖畔，雄踞百利中心商业区的中心地带，位置得天独厚，毗邻安徽广电中心、合肥大剧院等多家事业单位。洲际酒店的特色文化，将潮流时尚与高贵典雅完美结合，为客人提供细致入微的服务体验以及回味无穷的饕餮盛宴，是休闲娱乐，商务社交，差旅住宿的理想之选。酒店交通便利，3号和4号线地铁环绕，尊享便捷出行，距合肥高铁南站仅5公里，依托合肥重要交通枢纽城市地位，国内主流城市皆可通达。距离合肥新桥国际机场约45分钟车程。      酒店的405间客房以及套房，不仅能为您提供静谧的入住体验且视野开阔，尽览天鹅湖和城市的华美景致；3间特色餐厅及酒吧，其中包括全日制餐厅，精致中餐、风味餐厅、洲际俱乐部酒廊、大堂吧及酒吧；并且设有 7 间会议室，以及 1 间 2,000平方米的洲际宴会厅， 1间750 平方米的百利宴会厅，自然采光充足，可以满足客人各式会议需求。气势恢宏的宴会厅和独具匠心的休闲设施将洲际的非凡体验与合肥的内敛魅力完美融合。            作为努力工作的回报，您将享受优越的薪酬和福利。此外，由于您的职业生涯将与您自身一样独一无二，我们将根据您的需求有针对性地提供各种支持，为您的入职缔造一个良好的开端，让您融入团队并获得成长的空间。何不选择加入我们，在工作中尽炫自我！福利家园| 五险一金，给您的生活更多保障| 具有市场竞争力的薪酬和福利| 诚意满满的员工价餐饮及客房| 提供员工公寓和美味工作餐，感受家的温暖和味道| 双休和年假，除了工作还有诗和远方| 您的青春不迷茫，职业规划有方向| 全球领先的培训体系，助力梦想| 丰富且强大的IHG在线学习平台| 大中华区300余家姐妹酒店提供的发展平台| 独立休闲空间及线上社团活动| 丰富多彩的员工活动及业余生活 酒店招聘信息：面试时间：每周一至周五 9:00-16:00招聘英才直线：0551-6590 0977交通指引：乘坐105路，129路，18路，64路，66路公交车到蔚蓝商务港附近站点下车，步行至花亭湖路与潜山路交叉口即可合肥洲际酒店诚邀您的加入，共享“洲际”人生！