• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 节日礼物
• 年度旅游
• 人性化管理
• 员工生日礼物
• 包吃包住

工作职责：
job overview 职位概述





The Senior Business Development Manager will be responsible for
managing an account portfolio with the aim to generate and maximise hotel
revenue and market share. Key to this role is building relationships and
developing networks within the accounts assigned to him by the Sales Research
Team in order to increase revenue and conversion. Where applicable, this role
will also involve the management and coaching of a team of Business Development
Executives and Business Development Coordinators.



资深业务拓展经理将负责管理一类客户群，目标是更大程度的为酒店创收并使市场分额更大化。这一职位的关键是与市场调研团队分派的客户建立关系，并在客户中拓展关系网，从而增加收益和业务转化。适用时，该职位还负责管理和指导包括业务拓展主任和业务拓展协调员在内的团队。



At InterContinental Hotels & Resorts
we want our guests to feel special, cosmopolitan and In the Know which
means we need you to:



在洲际酒店及度假村，我们想要宾客感受到风格独特，时尚现代及In the
Know （融入本地，发现更多），这意味着我们需要你：



· Be charming by being approachable, having confidence and showing respect.



亲切、充满自信、体现尊重来展现你的人格魅力。



· Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.



理解和预测宾客的需要、做到细心周到、具有主人翁精神、把事情办好,保持专注。



· Make
it memorable
by being knowledgeable, sharing stories and showing your style to create
moments that make people feel special.



见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。





Duties and Responsibilities工作职责





FINANCIAL RETURNS财务回报



·
Validate of the potential of assigned accounts and create account plans
as per the IHG hotels Business Development standard operating procedures



确定所分配的客户潜力，依照IHG酒店业务拓展标准操作程序制定客户计划。



·
Develop the assigned portfolio to meet set goals and maximise
profitability



发展分配给的客户群，完成设定的目标并使收益最大化。



·
Gather information on current and prospective
clients / contacts to generate incremental business



收集当前和预期客户/联系人的信息，以获得更多的业务。



·
Maintain effective control of sales expenses



有效控制销售支出。



PEOPLE员工团队



· Use both account interaction
and publicly available tools to monitor competitors‘ activities as it relates
to both the hotel and the portfolio of accounts and share relevant information
with key stakeholders in line with hotel procedures



同时使用客户互动和公共可用工具来监督与酒店和客户行业相关的竞争对手活动，并按照酒店程序与重要相关部门分享相关信息。



· Provide feedback to management
on changing market conditions, including competition and market trends



向管理层提供市场状况变化的反馈，包括竞争和市场动向。



· Involve Director of Sales
where appropriate on sales calls and sales meetings



适当时使销售经理参与销售拜访和销售会议。



· Communicate to his/her
superior any issues encountered and other relevant information



与上级领导交流他/她所遇到的问题及其它相关信息。



· Attend and participate in
and where appropriate, organise training sessions, daily briefings and other
meetings as required



出席并参与培训课程、每日例会及要求的其它会议。



· Where applicable, supervise,
manage and train Business Development Executives and Business Development
Coordinators in carrying out their responsibilities



适用时，监督、指导和培训业务拓展主任和业务拓展协调员执行其职责。



· Where applicable, act as
escalation point for client and members of the Business Development Team when
issues are not solved at a proper level



如果问题不能在适当级别得到解决时，必要时作为客户和业务拓展团队成员的升级点来解决问题。



宾客体验



· Network within one’s
portfolio of accounts to build relationships with key decision makers and other
relevant staff



在自己的客户群内建立关系网，发展与重点决策人和其他相关人员的关系。



· Conduct client meetings as
well as planning and coordinating site introduction tours and inspections



组织客户会议并计划和协调酒店现场考察。



· Handle and manage clients’
queries or issues



处理并管理客户的询价或问题。



· Be proactive and responsible
for the follow up of new sales leads to enhance guest experience



积极主动负责跟进新销售线索，提升宾客体验。



· Develop and maintain contact
with business generators （MICE Planner; travel agents; etc.）



发展并维护与业务供应方的联系（MICE策划公司；旅行社等）。



RESPONSIBLE BUSINESS企业责任



· Ensure accurate and timely
updating of an accurate record of all relevant activities in the provided Sales
System （i.e. Delphi; Opera; etc.） for future reference and control purposes



确保在所提供的销售系统中（即Delphi，Opera 等）及时准确的更新所有活动的准确记录，以便将来参考与管理。



· Update Account and Contact
profiles, attach Account plans, ensure ‘live’ information for action



更新客户和联系档案，附有客户计划，确保信息‘实时有效’以供行动。



· Develop awareness and
reputation of the hotel and the brand in the local community.



为酒店和品牌在当地社区中打造认知度和知名度。





Perform other duties as assigned.



执行分配的其它工作。





aCCOUNTABILITY责任意识





This is middle level sales and marketing position in a full or
limited service hotel and may include meeting space and/or catering facilities.



这一中层市场销售职位是为可能包括会议场地和/或宴会餐饮设施的全服务或有限服务酒店设置的。



Performance of this role should be measured by the following key
metrics:



该职位的表现应由以下主要衡量标准来监测：



· Key Performance Objectives set annually （as per IHG policy）



每年制定的KPO （依照IHG 政策）



· Individual Account Plans



独立的客户计划



· No. of sales meetings



销售会议次数



· No. of leads from new accounts



新客户的业务线索数



· No. of leads from existing accounts



现有客户的业务线索数



· Value of definite leads from new accounts



确认的新客户业务线索的价值



· Value of definite leads from existing accounts



确认的老客户业务线索的价值



· Process compliance as the indicated compliance in the Standard
Operating Procedures



遵循标准操作程序中列出的流程





QUALIFICATIONS AND REQUIREMENTS任职要求





Degree or Diploma in Marketing, Business or Hospitality Management
desired, and at least 3 years of relevant Sales experience in Hospitality or a
related service industry.



最好拥有市场、商业或酒店管理的大本或大专学历，至少3年酒店或相关服务业的销售经验。



Expected to possess the following skills:



应具备以下技能：





· In－depth knowledge of sales principles and techniques



对销售原理和技巧有深刻认识。



· Effective communication and negotiation skills



具备有效的沟通和谈判技能。



· Strong knowledge of hotel products, rates and marketing programmes



拥有酒店产品、价格和市场计划的全面知识。



· Excellent PC skills （including MS Office）



出色的电脑操作技能（包括微软办公软件）。



· Ability to develop strong relationships with customers and other
stakeholders



具备与客户和其他相关部门发展牢固关系的能力。



· Knowledge and experience of Sales Systems （i.e. Delphi; Opera; etc.）
is advantageous



拥有销售系统（即Delphi，Opera等）的知识和经验者优先考虑。

任职资格：
1－3年酒店销售经验

       合肥洲际酒店坐落于政务区天鹅湖畔，雄踞百利中心商业区的中心地带，位置得天独厚，毗邻安徽广电中心、合肥大剧院等多家事业单位。洲际酒店的特色文化，将潮流时尚与高贵典雅完美结合，为客人提供细致入微的服务体验以及回味无穷的饕餮盛宴，是休闲娱乐，商务社交，差旅住宿的理想之选。酒店交通便利，3号和4号线地铁环绕，尊享便捷出行，距合肥高铁南站仅5公里，依托合肥重要交通枢纽城市地位，国内主流城市皆可通达。距离合肥新桥国际机场约45分钟车程。      酒店的405间客房以及套房，不仅能为您提供静谧的入住体验且视野开阔，尽览天鹅湖和城市的华美景致；3间特色餐厅及酒吧，其中包括全日制餐厅，精致中餐、风味餐厅、洲际俱乐部酒廊、大堂吧及酒吧；并且设有 7 间会议室，以及 1 间 2,000平方米的洲际宴会厅， 1间750 平方米的百利宴会厅，自然采光充足，可以满足客人各式会议需求。气势恢宏的宴会厅和独具匠心的休闲设施将洲际的非凡体验与合肥的内敛魅力完美融合。            作为努力工作的回报，您将享受优越的薪酬和福利。此外，由于您的职业生涯将与您自身一样独一无二，我们将根据您的需求有针对性地提供各种支持，为您的入职缔造一个良好的开端，让您融入团队并获得成长的空间。何不选择加入我们，在工作中尽炫自我！福利家园| 五险一金，给您的生活更多保障| 具有市场竞争力的薪酬和福利| 诚意满满的员工价餐饮及客房| 提供员工公寓和美味工作餐，感受家的温暖和味道| 双休和年假，除了工作还有诗和远方| 您的青春不迷茫，职业规划有方向| 全球领先的培训体系，助力梦想| 丰富且强大的IHG在线学习平台| 大中华区300余家姐妹酒店提供的发展平台| 独立休闲空间及线上社团活动| 丰富多彩的员工活动及业余生活 酒店招聘信息：面试时间：每周一至周五 9:00-16:00招聘英才直线：0551-6590 0977交通指引：乘坐105路，129路，18路，64路，66路公交车到蔚蓝商务港附近站点下车，步行至花亭湖路与潜山路交叉口即可合肥洲际酒店诚邀您的加入，共享“洲际”人生！