营运总监(J17029)
2万-3万
投递简历
发布于 06-01
营运总监(J17029)
2万-3万
佛山 | 经验不限 | 学历不限 | 招1人
投递简历
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职位描述
工作职责:
• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD.
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety.
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service)
• Train and implement Hilton standards and related departmental regulations
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition.
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services.
• Manage all direct reports professionally, encouraging good teamwork and operations.
• Make or approve appropriate annual/quarterly/monthly budgets, targets and work plans for each direct report
• Conduct regular Operations meetings including all direct reports
• Supervise team members’ performance and grooming daily
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations/menu/pricing/promotions and ongoing activities)
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
• Evaluate competitors’ products and price policies twice a year
• Ensure that VIP guests receive the care and service they deserve every day
• Adhere to the hotel’s security and emergency policies and procedures
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.
• Complete relevant tasks assigned by the General Manager
• Acting Deputy in the General Manager’s absence
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice
• Carry out any other reasonable duties and responsibilities as assigned

任职资格:
• A College Degree or equivalent
• At least 3 years of relevant experience
• Experienced in the Hospitality, Travel or Leisure industry management
• Proficient in English, Chinese and Microsoft Office
• Strong commercial acumen
• Resourceful, creative and able to maintain flexibility
• Hospitality: Passionate about delivering exceptional guest experiences
• Integrity: Do the right thing, all the time
• Leadership: Strive to be leader in our industry and in our communities
• Teamwork: A team player in everything you do
• Ownership: Take ownership of your actions and decisions
• Now: Operate with a sense of urgency and discipline
• Experience in F&B and Rooms Management preferred
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公司地址
广东省佛山市南海区大沥镇广佛路盐步段和华商贸广场
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
佛山南海和华希尔顿逸林酒店坐落于广州与佛山交界处的广佛新干线,距离广州地铁5号线滘口站3公里,距离广州白云机场45分钟车程,前往广州南站或琶洲国际会展中心仅需35分钟。酒店与凯德180综合商厦相连,位于和华盛世发展有限公司和华商贸广场1座,毗邻购物中心,步行5分钟可至盐步家具城及凯民茶博城。得天独厚的地理位置,为您的出行带来无尽便利。  酒店由世界知名的香港郑中设计事务所设计,极具现代感的流线运用带给您的时尚前卫的独特体验。酒店拥有275间时尚客房,其中包括11间奢华典雅的套房。所有客房均可透过180°全景落地玻璃欣赏佛山城市景观,高层客房更可俯瞰城市天际线,尽享云端之旅。客房设计融入了星空灯、赛车跑道等元素,宾客可以充分体验在赛道驰骋后枕着星河入梦的感觉。睡床更是以飞机头等舱为设计灵感,独特的弧形设计带给您强烈的视觉冲击以及前所未有的新颖体验。 每间客房均配备独立工作区、高速互联网接入、49英寸 LCD 电视、舒达睡眠寝具、独立花洒与浴缸和全新的Crabtree &Evelyn  马鞭草与熏衣草系列洗浴用品。       位于酒店50层和52层两间各具特色的餐厅和酒吧带给您从味觉到视觉的双重愉悦体验。位于酒店50层黑武吧,拥有360度落地玻璃景观,及一间独立VIP包房。提供香浓咖啡,精致下午茶点,特色饮品及进口葡萄酒,是您商务洽谈及好友聚会的的理想场所。晚间开始播放轻音乐,搭配现调特色鸡尾酒,伫立窗边目光所至即是广州“小蛮腰”,让您于此尽享舒心时刻。52层天厨全日餐厅提供早餐,东南亚特色午餐零点及各国美食自助晚餐,全落地玻璃景观设计,让您在享用美食的同时尽揽城市美景。入住行政楼层的宾客还可在39层行政酒廊免费享用早餐、下午茶或晚间欢乐时光,各式鸡尾酒小食放松身心。    酒店拥有超过2250平方米的会议活动场地,无论是大型会议活动或私人宴会的需求均可得到满足。面积1200平方米层高超过8米的无柱式宴会厅,可应需求被灵活分割成三个独立区域。大厅内海浪型水晶灯搭配赛车竞技元素的LED灯带,呈现出幻彩多变的灯光效果,可以根据宾客需求调整模式,满足您在不同场景的灯光需求。同时赛车竞速等元素融入了地毯设计,让宾客拥有脚踏赛道的会议视觉体验。拥有全景落地玻璃,自然采光的宴会前厅占地350平方米,宽敞开阔,让您创意的搭建方案无后顾之忧。酒店同时拥有8个配备先进设施、装修舒适的多功能厅,是您中小型会议或宴会的合适选择。与此同时,酒店客房、公共区域设有无线网络及宽带连接,为宾客打造更加畅通无阻的会议体验。酒店配备专业宴会销售团队及高效细致的服务,旨在为您打造高效会议及完美婚礼。       酒店38层设有24 小时健身中心,配备国际知名品牌运动器械,恒温无边天际泳池,让您充分感受挥臂畅游在城市上空的独特体验。360°落地玻璃景观让您在这里健身的同时可俯瞰整个城市景观,于美景之中更好的放松身心。
广东省佛山市南海区大沥镇广佛路盐步段和华商贸广场
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