餐厅领位Senior Outlet Attendant
3.3千-4千
停止招聘
发布于 2022-09-21
餐厅领位Senior Outlet Attendant
3.3千-4千
武汉 | 1年以上 | 学历不限 | 招3人
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职位描述

This position involves meeting and greeting all guests as they enter and leave the All Day Dining     Restaurant while controlling the cashiering duties for the restaurant. It is also expected to assist with and ensure that all guests receive optimum service of food and beverages in accordance with the standards, policies and procedures of this hotel and Hilton International.

本职位是在餐厅的入口迎接问候客人,并兼管餐厅的收银工作。保证客人享受到符合国际希尔顿酒店优质服务标准的服务。


SPECIFICATIONS:         

工作要求:

                                   

1.     To maintain a high customer service focus by approaching your job with the customers always in mind.

在服务工作的整个过程中,时刻保持高度的客户服务意识。

2.     To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。

3.     To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

具有积极合作的精神。以热心的态度对待所有的工作, 并乐于借助一切机会学习技能以便于改进自己的工作表现。

4.     To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.

具有极强的应变能力。反应迅速并以积极的态面对需求的改变, 包括任何工作要求的改变。

5.     To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

具有极强的团队精神,通过合作及对同事工作的支持达到团队的共同目标。

6.     To contribute ideas & suggestions to enhance operational/environmental procedures in the Hotel.

能够提出对酒店的运作及环境有益的意见或建议。

7.     To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.

能够积极的向客人及供应商推荐酒店的服务及设施。

8.     To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

在工作过程中能够做好本职工作,保证自己及他人的安全。

9.     Give guest service the highest priority.

将服务客人放在首位。

10.   Display professional behavior at all times.

在工作过程中始终体现职业素质。

11.   Refrain from quarreling.

制止争执。

12.   Avoid offensive or impolite language.

避免使用冒犯或不礼貌的语言。

13.   Do not use alcoholic beverages or illegal drugs.

禁止饮用酒精饮料或服用非法药物。

14.   Refrain from speaking with another team member or acquaintance, either by telephone or personally, in the presence of a guest.

当有客人在场时,不准与其他员工或认识的人员闲谈。

15.   Do not use cell phones, IPODS, or PDA’s in guest view (unless business related).

在客人视野范围内不准使用手机、mp3或掌上电脑(有商务需求时除外)。

16.   All team members delivering services must wear clean, well maintained, clearly identified uniforms.

所有员工提供服务时必须穿着整洁干净的制服。


其他要求
国际联号工作经历:优先
国内管理公司经历:优先
年龄要求:25-40岁
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公司地址
湖北省武汉市汉阳区滨江大道190号负一楼
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Doris Wang
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Invested by Shimao Group and managed by Hilton Worldwide, the Hilton Wuhan Riverside opened in July , 2016. Ideally situated by the bund of the Yangtze River with convenient access to anyplace of the city through subway and public traffics. It is only 45 minutes’ drive from Wuhan Tianhe International Airport and 15 minutes from Wuchang Railway station. The hotel is ideally located in the city center, close to Wuhan Economic Development Zone and historic attractions. 由世茂集团投资、希尔顿酒店集团管理的武汉世茂希尔顿酒店于2016年月隆重启幕。酒店位于武汉市汉阳滨江大道,地处通达汉口、武昌的交通要塞,与汉阳江滩一步之隔,毗邻鹦鹉洲长江大桥和武汉经济技术开发区。距武汉天河国际机场仅45分钟车程,武昌火车站仅15分钟车程,绝佳的地理位置使宾客可以便捷地通达武汉三镇和各大旅游景点。The hotel offers 338 beautifully appointed guest rooms and suites, offers everything you need for a cozy and comfortable stay. Each guest room is equipped with the latest facilities including WIFI and 42-inch TV. Enhance your stay in a deluxe room or suite for spectacular Yangtze River views, or executive rooms and enjoy exclusive access to Executive Lounge, offering complimentary breakfast, refreshments and cocktail hour.酒店秉承希尔顿风格,按照5星级规格打造,拥有338间宽敞舒适的客房,置身落地窗前,万里长江大桥和黄鹤楼近在眼前。42寸大屏幕高清液晶电视、多媒体连接、高速无线网络等,让宾客尽享舒适与惬意。入住行政客房及套房的宾客还可尊享行政酒廊的专属服务,远眺长江,小酌一番,赏尽美景。With a range of flexible function space for up to 1000 people, and an expert events team, the Hilton Wuhan Riverside is the ideal venue for your events or meetings. Wind down after a busy day with a workout in the Fitness Center or a swim in the 25 meters heated indoor pool. Dine on an exciting range of fresh and innovative cuisine, with 4 inviting dining options, including all-day-dining restaurant, authentic Chinese and French restaurants. In the evening, enjoy popular music in our Lobby Lounge while sip signature cocktails and relax on the sofas.1,188平米的无柱式大宴会厅以及10个独立可拆分组合的多功能厅,先进的会议设施,一应俱全的硬件设备以及专业的会议策划团队都将协助宾客处理一切会议相关事务,是举办大型宴会,会议和婚宴的理想场所。酒店4间极具特色的餐厅为宾客带来精彩的美食体验,傍晚时分,宾客还可倚靠在大堂酒吧舒适的沙发上,品酌招牌鸡尾酒,尽享惬意慢时光。先进的品牌运动设施,25米长的室内恒温游泳池和SPA,为宾客提供舒活放松的伸展空间。员工福利 Benefits for Team Member1.免费用餐 Duty Meals所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members. 2.免费员工宿舍Team Member Dormitory酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.3.全面的社会保险 Social Benefits养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金、商业保险。Full social insurance, housing fund will be offered to all team members.4.团队成员入住优惠价 Team Member Travel Program希尔顿全球成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。It is our policy that team members can benefit from team member rate (J1D) when rooms are available.5. 假期福利Leave Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.6.团队成员嘉奖 Team Member Awards酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.7.团队成员培训 Team Member Training System我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.8.团队成员活动Variety of Activities酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly. 交通信息 Transportation Information公交路线 Bus Route可乘坐61, 524,554, 558, 559, 580, 598,720, 727, 728等公交路线于鹦鹉大道腰路堤站下车,步行10分钟左右即可到达。Please take No. 61, 524, 554, 558, 559, 580,598, 720, 727, 728 to Yaoludi Station on Yingwu Avenue, then about 10 minutes walking distance to hotel.可乘坐24, 30,26, 637, 248, 646路公交车于阳新路公交停车场下车步行10分钟左右即可到达。Please take No. 24, 30, 26, 637, 248, 646 to Yangxin Road Bus Station, then about 10 minutes walking distance to hotel.地铁路线 Railway Route地铁4号线:拦江路站点,下车后B站出口步行约10分钟即可到达。Line-4: Please get off at Lanjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.酒店人力资源部办公室地址 Hotel HR Department Office Address 湖北省武汉市汉阳区滨江大道190号负一楼 -1F, No. 190 Bingjiang Avenue, Han Yan District, Wuhan, Hubei Province, P.R.China.求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件Please bring a photo (2.5X3.5cm) in color, ID card, a copy of your certificates and other qualifications.快来扫描下方二维码,关注微信公众号“武汉世茂希尔顿酒店HR”,随时了解酒店一手信息。
湖北省武汉市汉阳区滨江大道190号负一楼
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