行李员/礼宾领班
3千-4千
投递简历
发布于 03-28
行李员/礼宾领班
3千-4千
武汉 | 经验不限 | 学历不限 | 招3人
投递简历
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职位福利
职位描述

1. Receives guest promptly and make them feel welcome by:

迅速接待客人并通过以下方式欢迎:

 Promptly opening the vehicle door and holding the door ajar for the guest to alight from.

 及时为客人开车门,并保持车门敞开以方便客人下车。

 Assisting guest in unloading their luggage

 帮助客人卸行李

 Greet the guest courteously, warmly and smile as guest enters.

 客人进入酒店时,礼貌、热情并微笑着问候他们。

 Accompany guest to reception counter

 陪同客人至前台登记处

 Greeting guest by name when possible

 尽可能以名字来问候客人

2. Carries all luggages on check-in by:

在登记入住时,通过以下方式搬运所有的行李:

 Tagging all incoming luggage

 为所有入店的行李加标签

1. Delivering the luggage to the respective rooms

把行李搬运至各自的房间

2. Checking with the guest if explanation of room facilities is needed.

如果客人有需要为其介绍一下房间的设施。

3. Delivers message to the guest by:

通过以下方式将对客留言传达给客人:

 Collecting all messages from the Service Center

 从服务中心获得所有的留言。

 Delivering them immediately to the guest

 将获得的留言迅速传达给客人

4. Assisting with luggage on check-out by :

结账离店时,通过以下方式帮助客人搬运行李:

 Proceeding to the respective room upon request for assistance

 根据客人的要求进入房间,提供帮助

 Checking with Front Desk that all outstanding matters have been settled

 与前台确认所有的都得到处理

 Transferring all luggage to the vehicle

 帮助客人把所有的行李搬运到车上

 Wishing the guest returning

 欢迎客人再次光临

 Bidding the guest farewell and wishing them a pleasant trip.

 欢送客人并祝他们旅途愉快

 Obtaining information about the guest destination and informing the taxi driver accordingly, if guest leaving by taxi.

 若客人坐出租车离开,提供客人目的地,出租车的信息。

5. Oversees maintenance and handling of equipment used.

监控设备的适用和维修。

6. Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area.

确保及时向相关部门报告故障和需要维修的地方。

7. Attends schedule training.

参加定期培训。

8. Participate actively in company initiated employee activities.

积极参加公司举办的员工活动。

9. Adheres to the specific hygiene and personal appearance standards of the hotel area.

在酒店区域内,按标准保持个人卫生和仪表整洁。

10. Adheres to the set procedures for attendance and time keeping.

遵守公司规定的出勤程序和工作时间。

11. Adheres to the provision outlined in the Employee’s Handbook, Disciplinary Code and Rules and Regulations.

按照员工手册及相关规章制度的规定开展日常的工作

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
年龄要求:18-40岁
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公司地址
湖北省武汉市汉阳区滨江大道190号负一楼
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职位联系人
Doris Wang
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Invested by Shimao Group and managed by Hilton Worldwide, the Hilton Wuhan Riverside opened in July , 2016. Ideally situated by the bund of the Yangtze River with convenient access to anyplace of the city through subway and public traffics. It is only 45 minutes’ drive from Wuhan Tianhe International Airport and 15 minutes from Wuchang Railway station. The hotel is ideally located in the city center, close to Wuhan Economic Development Zone and historic attractions. 由世茂集团投资、希尔顿酒店集团管理的武汉世茂希尔顿酒店于2016年月隆重启幕。酒店位于武汉市汉阳滨江大道,地处通达汉口、武昌的交通要塞,与汉阳江滩一步之隔,毗邻鹦鹉洲长江大桥和武汉经济技术开发区。距武汉天河国际机场仅45分钟车程,武昌火车站仅15分钟车程,绝佳的地理位置使宾客可以便捷地通达武汉三镇和各大旅游景点。The hotel offers 338 beautifully appointed guest rooms and suites, offers everything you need for a cozy and comfortable stay. Each guest room is equipped with the latest facilities including WIFI and 42-inch TV. Enhance your stay in a deluxe room or suite for spectacular Yangtze River views, or executive rooms and enjoy exclusive access to Executive Lounge, offering complimentary breakfast, refreshments and cocktail hour.酒店秉承希尔顿风格,按照5星级规格打造,拥有338间宽敞舒适的客房,置身落地窗前,万里长江大桥和黄鹤楼近在眼前。42寸大屏幕高清液晶电视、多媒体连接、高速无线网络等,让宾客尽享舒适与惬意。入住行政客房及套房的宾客还可尊享行政酒廊的专属服务,远眺长江,小酌一番,赏尽美景。With a range of flexible function space for up to 1000 people, and an expert events team, the Hilton Wuhan Riverside is the ideal venue for your events or meetings. Wind down after a busy day with a workout in the Fitness Center or a swim in the 25 meters heated indoor pool. Dine on an exciting range of fresh and innovative cuisine, with 4 inviting dining options, including all-day-dining restaurant, authentic Chinese and French restaurants. In the evening, enjoy popular music in our Lobby Lounge while sip signature cocktails and relax on the sofas.1,188平米的无柱式大宴会厅以及10个独立可拆分组合的多功能厅,先进的会议设施,一应俱全的硬件设备以及专业的会议策划团队都将协助宾客处理一切会议相关事务,是举办大型宴会,会议和婚宴的理想场所。酒店4间极具特色的餐厅为宾客带来精彩的美食体验,傍晚时分,宾客还可倚靠在大堂酒吧舒适的沙发上,品酌招牌鸡尾酒,尽享惬意慢时光。先进的品牌运动设施,25米长的室内恒温游泳池和SPA,为宾客提供舒活放松的伸展空间。员工福利 Benefits for Team Member1.免费用餐 Duty Meals所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members. 2.免费员工宿舍Team Member Dormitory酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.3.全面的社会保险 Social Benefits养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金、商业保险。Full social insurance, housing fund will be offered to all team members.4.团队成员入住优惠价 Team Member Travel Program希尔顿全球成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。It is our policy that team members can benefit from team member rate (J1D) when rooms are available.5. 假期福利Leave Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.6.团队成员嘉奖 Team Member Awards酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.7.团队成员培训 Team Member Training System我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.8.团队成员活动Variety of Activities酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly. 交通信息 Transportation Information公交路线 Bus Route可乘坐61, 524,554, 558, 559, 580, 598,720, 727, 728等公交路线于鹦鹉大道腰路堤站下车,步行10分钟左右即可到达。Please take No. 61, 524, 554, 558, 559, 580,598, 720, 727, 728 to Yaoludi Station on Yingwu Avenue, then about 10 minutes walking distance to hotel.可乘坐24, 30,26, 637, 248, 646路公交车于阳新路公交停车场下车步行10分钟左右即可到达。Please take No. 24, 30, 26, 637, 248, 646 to Yangxin Road Bus Station, then about 10 minutes walking distance to hotel.地铁路线 Railway Route地铁4号线:拦江路站点,下车后B站出口步行约10分钟即可到达。Line-4: Please get off at Lanjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.酒店人力资源部办公室地址 Hotel HR Department Office Address 湖北省武汉市汉阳区滨江大道190号负一楼 -1F, No. 190 Bingjiang Avenue, Han Yan District, Wuhan, Hubei Province, P.R.China.求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件Please bring a photo (2.5X3.5cm) in color, ID card, a copy of your certificates and other qualifications.快来扫描下方二维码,关注微信公众号“武汉世茂希尔顿酒店HR”,随时了解酒店一手信息。
湖北省武汉市汉阳区滨江大道190号负一楼
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