招聘Restaurant Host/Hostess 各餐厅迎宾员_杭州远洋凯宾斯基酒店招聘信息-最佳东方

中餐厅、全日西餐厅、特色餐厅、大堂吧、宴会厅

1. Escorts clients to a table, balancing the customer flow among the service sections, taking into account requests for a particular table or section, depending on availability.

引领顾客入座，必要时需分流客人入座或离开。

2. Provides menus to the clients once seated and lets them know a waiter will soon be helping them. Informs waiter on the arrival of new clients in their section and verifies that the waiter has acknowledged the clients.

引领顾客入座后，及时通知服务员提供服务和附上餐牌和酒牌。

3. Answers phone calls from the Host / Hostess desk according to the Kempinski standards.

按照酒店的标准接听电话。

4. Answers all client questions / requests in a friendly and caring manner, takes appropriate actions or if needed, refers the matters to the relevant persons to handle. It may be providing information, taking a reservation, handling a complaint, etc.

用友好关怀的方式回答所有客户的问题和要求并采取适当的行动，或把此信息、投诉汇报给上级。

5. Keeps abreast of items on outlet menu, special promotions and hotel product knowledge.

为顾客提供酒店最新的餐饮推广、新餐牌、每日推介和相关的信息。

Hotel Introduction酒店介绍Kempinski Hotel Hangzhou, a new generation Kempinski Hotel featuring 344 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, German restaurant & Delikatessen, Lobby Lounge and a state of the art Roof top bar concept as well as 2000 sqm of meeting & evet space.杭州远洋凯宾斯基酒店，全新一代的凯宾斯基酒店，酒店配备344间/套客房，设有5间风格迥异的餐厅：全日餐厅、中餐厅、德式餐厅、美食廊、大堂吧以及独一无二的屋顶酒吧。酒店同时拥有2000平米的会议及宴会设施。Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来，我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑，我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤，各界名流在我们为其创造的静谧世界中尽享安宁，为所有旅客打造一段一生一次，永生难忘的旅程。Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient apartment dormitory-便捷的酒店式公寓宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠