招聘Senior Groups & Events Manager 高级团队会议经理_杭州远洋凯宾斯基酒店招聘信息-最佳东方

?Direct receipt, qualification and coordination of Group & Events requests (incl. leads, RFPs, etc.) defined by their direct supervisor.
直接接收、评定和协调来自直接上级的订单(包括信息，RFPs等)
?Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
在接到订单后5（工作）小时内按章相关标准处理请求
?Apply the Kempinski MICE SOP’s from group enquiry to contracting.
将凯宾斯基MICE执行标准从集团要求落实在合同中
?Ensure the ideal and most effective utilisation of the meeting and conference rooms.
确保最理想和有效的利用会议室和多功能厅
?Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
配合销售团队发掘潜在MICE客户
?Realise up sell possibilities to meet and surpass Group & Events budget goals.
提升业绩以达到并超出宴会收益目标
?Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
根据相关标准监督并维持Opera S&C系统中的输入
?Create activities to ensure on-going maintenance of bookings.
创新活动以维持持续的预定
?Generate proper proposals and contracts.
创建恰当的报价书及合同
?Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
24小时内（一个工作日）追踪已发出的报价书，以确保客户已收到并清楚细节
?Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Group & Events Manager (or to the Group & Events Coordinator).
处理客人的疑问包括谈判、签约和视察直到确认预定转交给团队&宴会经理（或团队&宴会协调员）
?Ensure a proper handover of the converted business to the Group & Events Manager / Group & Events Coordinator with all relevant information forwarded.
保证相关信息全部转交至团队&宴会经理或团队&宴会协调员
?Introduction of the Group & Events Manager / Group & Events Coordinator to the client.
将团队&宴会经理或团队&宴会协调员引见给客户
?Conduct exit interview with important customer after their Group & Events – asking for future business.
宴会后回访客户，以求日后合作
?Cross-sell to other hotels within the Kempinski Group (and GHA).
交叉销售至其他凯宾斯基酒店（或GHA集团酒店）
?Conduct regular competition checks.
常规竞争检查
?Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.
审核每月的真实收益和预期目标，推荐并执行相关活动以确保酒店市场的增长，并最大化收益
?Proper maintenance of LOS/CAN and UNC business.
维持LOS、CAN 和 UNC客户
?Further administrative tasks and other possible assigned duties.
其它管理任务及可能被分配到的工作
?Performs any other duties as assigned to them by management.
执行分配给他的任何其它管理职责
?Bid a fond farewell to all event clients and complete follow up on all outstanding balances.
欢送客户，表达对客户的欣赏，跟进为清余额
?Follow all department guidelines on the outlining and collection of advance deposits and final payments OR the clear arrangements for credit accounts with the Credit Manager.
遵守所有部门的指导方针、预收订金、确认所有付款、以及向相关人员详细安排刷卡付款事宜

Hotel Introduction酒店介绍Kempinski Hotel Hangzhou, a new generation Kempinski Hotel featuring 344 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, German restaurant & Delikatessen, Lobby Lounge and a state of the art Roof top bar concept as well as 2000 sqm of meeting & evet space.杭州远洋凯宾斯基酒店，全新一代的凯宾斯基酒店，酒店配备344间/套客房，设有5间风格迥异的餐厅：全日餐厅、中餐厅、德式餐厅、美食廊、大堂吧以及独一无二的屋顶酒吧。酒店同时拥有2000平米的会议及宴会设施。Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来，我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑，我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤，各界名流在我们为其创造的静谧世界中尽享安宁，为所有旅客打造一段一生一次，永生难忘的旅程。Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient apartment dormitory-便捷的酒店式公寓宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠