• 五险一金
• 带薪年假
• 岗位晋升
• 包吃包住
• 技能培训
• 节日礼物
• 管理规范
• 领导好
• 帅哥多
• 美女多

1.   Following and comply with each task or job assigned by the department superior leader.
      服从上级领导安排的工作和任务。
2.   Skillfully conduct the F&B service, especially the daily breakfast, and skillful on fried eggs.
      熟练进行餐饮方面的服务提供，特别是早餐操作， 包括早餐煎蛋。
3.   Knowledge of the buffet set up and service in different operation time.
      熟练进行每天不同时段的自助餐摆台和服务 。
4.   Knowledge of the dining area cleaning and daily set up.
      熟悉并能独立操作用餐区的清洁和摆台工作。
5.   Basic knowledge of coffee and tea making, as well as service.
      对于咖啡和茶的制作和服务掌握基本的技能。
6.   Knowledge of alcohol drinks basically, especially on how to make some basic cocktail.
      掌握必要的酒水知识，特别是一些常用鸡尾酒的制作方法。
7.   Taking the ownership at the 14F club, pay attention on all decoration, flowers and plants which need to be refreshed or changed. 
      在14楼酒廊充分体现主人翁意识，关注所有装饰，鲜花，植物；在需要时及时通知相应部门更换。
8.   Be familiar with repeat VIP guests, record and update the guest’s preference according both of rooms and F&B side.
      对于经常返住的VIP客人，记录并更新餐饮和房间的各种喜好。
9.   Knowledge of all hotel features/services, hours of operation. 
      了解酒店概况及服务，运营时间。
10.   All room types, numbers, layout, decor, appointments and location. 
        所有房型、房间数、布局、装饰风格、分布和位置。
11.   All room rates, special packages and promotions. 
        所有房价、特殊套餐和促销。
12.   Daily executive floors count and expected arrivals/departures. 
        每天在住房数和预计到店数/预计退房数。
13.   Room availability status for any given day. 
        任意一天房间可用状态。
14.   Maintain complete knowledge and comply with all hotel and departmental policies and procedures. 
        熟知并遵守酒店和部门的政策和程序。
15.   Meet with supervisor to review daily assignments and priorities. 
        跟主管一起回顾当天的工作情况。
16.   Meet with departing receptionist to review business status and follow up items. 
        跟即将下班的员工做好工作上的交接。
17.   Access all function of computer system according to established procedures and standards. 
        根据已建立的程序和标准访问电脑系统的所有功能。
18.   Set up workstation with necessary supplies; maintain cleanliness throughout shift. 
        利用必要的支持建立工作站；在当班期间保持整洁。
19.   Promote positive guest relations to all individuals approaching the 53F Club.
        跟所有走进酒廊的客人建立积极友好的关系。
20.   Accommodate all requests for information in a congenial manner. 
        用一种随和的方式回答客人所有的问询信息。

Hotel Introduction酒店介绍Kempinski Hotel Hangzhou, a new generation Kempinski Hotel featuring 344 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, German restaurant & Delikatessen, Lobby Lounge and a state of the art Roof top bar concept as well as 2000 sqm of meeting & evet space.杭州远洋凯宾斯基酒店，全新一代的凯宾斯基酒店，酒店配备344间/套客房，设有5间风格迥异的餐厅：全日餐厅、中餐厅、德式餐厅、美食廊、大堂吧以及独一无二的屋顶酒吧。酒店同时拥有2000平米的会议及宴会设施。Our Culture 我们的文化                  Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来，我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑，我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤，各界名流在我们为其创造的静谧世界中尽享安宁，为所有旅客打造一段一生一次，永生难忘的旅程。Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient apartment dormitory-便捷的酒店式公寓宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠