Health Club Receptionist 康体中心接待员
3千-4千
停止招聘
发布于 2022-06-22
Health Club Receptionist 康体中心接待员
3千-4千
杭州 | 经验不限 | 大专 | 招1人
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职位描述

Receiving and communicating messages and requests to other club personnel.

从俱乐部其他成员那里记录并沟通信息

Ensure all workbooks are completed.

确保所有工作都能完成

Attend any training course as required to continue professional development.

参加要求的课程培训,发展自己的职业生涯

Communicate effectively in the workplace including regular departmental meetings and business launches, and participate in club meetings

在工作出色进行有效的沟通,包括定期的部门会议,商业活动以及参加俱乐部会议

Assist in smooth membership administration processes and guest signing in

协助会员管理程序和宾客登记,确保顺利进行。

Ensure high operational standards in and around the club at all times.

时刻保持高标准的运作

Changing room and club checks have to be performed on a daily basis.

每天检查更衣室和健身中心

Be compliant with all company policies and procedures.

遵循公司的政策与程序

Support with additional activities as requested by line or club manager.

支持其他由直线经理或俱乐部经理指派的工作

Administrate bookings and skin analysis procedures (if needed).

管理预定和皮肤分析程序(如果需要的话)

Greet and provide farewell to every member, potential member and guests who visit the club.

同每一个会员,潜在会员和来访客人问候和道别

Serve waiting members and guests as quickly as possible.

尽快为等候的会员和宾客提供服务

Give a clear and friendly response to any question asked.

对所提问题给予清晰友善的回答

Answer the telephone within three rings in the correct manner and give a clear and friendly response to all queries.

电话铃声响起三声内接听,对所有询问给予清晰而友善的回答

Always use names when speaking with members and guests.

同会员和客人交谈时,总是能喊出其姓名

Provide quality member service through front desk and all aspects of the club.

在前台和俱乐部的各个部分为会员提供高质量的会员服务

Take ownership of any feedback/ complaints received by listening and responding according to the complaints policy.

根据投诉程序接听和回答投诉,并负责反馈

Identify and exceed member and guests' needs.

发现并超越会员和宾客的需求

其他要求
语言能力:英语-一般 中国普通话-熟练
计算机能力:良好
年龄要求:20-35岁
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公司地址
杭州市拱墅区小河街道丽水路66号
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职位联系人
茅苏芳
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 股份制企业
    企业性质
Hotel Introduction酒店介绍Kempinski Hotel Hangzhou, a new generation Kempinski Hotel featuring 344 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, German restaurant & Delikatessen, Lobby Lounge and a state of the art Roof top bar concept as well as 2000 sqm of meeting & evet space.杭州远洋凯宾斯基酒店,全新一代的凯宾斯基酒店,酒店配备344间/套客房,设有5间风格迥异的餐厅:全日餐厅、中餐厅、德式餐厅、美食廊、大堂吧以及独一无二的屋顶酒吧。酒店同时拥有2000平米的会议及宴会设施。Our Culture 我们的文化                  Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来,我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑,我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤,各界名流在我们为其创造的静谧世界中尽享安宁,为所有旅客打造一段一生一次,永生难忘的旅程。Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient apartment dormitory-便捷的酒店式公寓宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠
杭州市拱墅区小河街道丽水路66号
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  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
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