招聘Health Club Receptionist 康体中心接待员_杭州远洋凯宾斯基酒店招聘信息-最佳东方

Taking and communicating messagesfor other club personnel

从俱乐部其他成员那里记录并沟通信息

Ensure all workbooks completed

确保所有工作都能完成

Attend any training course asrequired to continue professional development

参加要求的课程培训，发展自己的职业生涯

Communicate effectively in theworkplace including regular departmental meetings and business launches andparticipate in club meetings.

在工作出色进行有效的沟通，包括定期的部门会议，商业活动以及参加俱乐部会议

Assist in smooth membershipadministration processes and guest signing in

协助进行顺利的会员管理程序和宾客登记

Ensure high operational standardsin and the around the club at all times

总是保持高标准的运作

Changing room/club checks

变更客房和俱乐部的入住

Adhering to all companypolicies/procedures

遵循公司的政策与程序

Compliance with additionalactivities as requested by line or club manager

其他由直线经理或娱乐经理指派的工作

Administration of bookings andskin analysis procedures

管理预定和皮肤分析程序

Greet/ bid farewell to everymember, potential member and guest who visits the club

同每一个会员，潜在会员和来访客人问候和道别

Serve waiting members and guestsas quickly as possible.

尽快为等候的会员和宾客提供服务

Give a clear and friendlyresponse to any questions asked.

对所提问题给予清晰友善的回答

Answer the telephone within threerings in the correct manner and give a clear and friendly response to allqueries.

电话铃声响起后三声内接听，对所有询问给予清晰而友善的回答

Always use names when speakingwith members & guests.

同会员和客人交谈时，总是能喊出其姓名

Provide quality member servicethrough front desk and all aspects of the club

通过前台和俱乐部的各个部分为会员提供高质量的会员服务

Take ownership of any feedback/complaints received by listening and responding according to the complaintspolicy

根据投诉程序接听和回答投诉，并负责反馈

Identify and exceed member &guests needs

发现并超越会员和宾客的需求

Hotel Introduction酒店介绍Kempinski Hotel Hangzhou, a new generation Kempinski Hotel featuring 344 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, German restaurant & Delikatessen, Lobby Lounge and a state of the art Roof top bar concept as well as 2000 sqm of meeting & evet space.杭州远洋凯宾斯基酒店，全新一代的凯宾斯基酒店，酒店配备344间/套客房，设有5间风格迥异的餐厅：全日餐厅、中餐厅、德式餐厅、美食廊、大堂吧以及独一无二的屋顶酒吧。酒店同时拥有2000平米的会议及宴会设施。Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来，我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑，我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤，各界名流在我们为其创造的静谧世界中尽享安宁，为所有旅客打造一段一生一次，永生难忘的旅程。Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient apartment dormitory-便捷的酒店式公寓宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠