Review and track competitor set results on a daily basis to enable analysis
of penetration indices and forecasting of competitor business.每天回顾和跟踪竞争对手的业绩,以分析渗透指数和预测竞争对手的业务。
Review hotel and Compete Pricing on a daily basis to monitor/manage channel
parity and competitor set pricing. Review primary TPI channels and naked
wholesale rates (including prepay) and alert if any actions are required.每天检查酒店和竞争对手定价,以监控/管理渠道价格正确和竞争对手定价。检查主要的OTA渠道和裸批发价格(包括预付),并提醒任何必要的行动。
In compliance with Kempinski standards, update the room forecast in KIT or
internal forecast template for rolling 90 days plus special events.根据凯宾斯基标准,更新KIT中90天及涉及特殊活动的客房预测。
Revise and update room pricing in all channels. Maintain system integrity for
rate loading, data exchange, coding of market segment & rate code.在各渠道修改和更新客房价格。维护系统的完整性,包括费率,数据交换,市场细分和价格代码的设置。
Manage all channels (Brand.com OTA, GDS, other internet direct and
indirect) including but not limited to room types and sell strategy. Responsible for ensuring compliance with rate
parity and managing distributors in compliance with Kempinski standards and
rules.管理所有渠道(官网,OTA, GDS,其他在线直接和间接渠道),包括但不限于房间类型和销售策略。负责确保价格公正,并按照凯宾斯基标准和规则管理在线OTA和经销商。
Review EzRMS forecast and hurdle points relevant to the internal (manual)
forecast and if necessary, revise segment forecasting to ensure that product
and inventory yielding and length of stay is being managed appropriately.回顾EzRMS的数据和与手工预测相关的价格门槛设置,必要时,修订部门预测,以确保产品和库存的产出和停留时间得到适当的管理。
Revise system restrictions within PMS and other channels in line with
pricing & yielding strategy set by Director of Revenue Management and
ensure the information is cascaded/communicated to relevant departments.根据收益管理总监制定的定价和收益策略,修改PMS和其他渠道的系统限制,并确保信息传递到相关部门。
Maintain sell calendar and hurdle and distribute as necessary
维护销售日历和价格栅栏并根据需要分发。
Ensure market segmentation accuracy on a daily basis.
每天确保市场细分的准确性。
Update and analyze denial activity, proportional to demand and pricing
(Denied demand, unconstrained demand, turn aways)更新和分析拒绝的活动,确保与需求和定价成比例(拒绝需求,无约束需求,转走需求)
In line with Kempinski standards, update rooms, channel, GEO, and monthly
reports are actioned.根据凯宾斯基标准,更新客房、餐饮、渠道、GEO和月度报告。
Submit all relevant files in accordance with mandated timelines.
按照规定的时间提交所有相关文件。
Participates in revenue meeting & distribution activities.
参与收益管理会议和并进行会议内容的记录和分发。
Assist Director of Revenue Management to prepare for revenue meetings.
协助准备收益管理会议。
Analyze impact of advertising / marketing / promotions.
分析广告/营销/促销的影响。
Track and establish pick up & pace trends, occupancy history and market
segment development to assist forecasting.跟踪和建立新增预订和市场趋势的统计,分析历史出租率和细分市场的调整以协助预测。
Participate in operational and functional meetings, providing feedback and
direction to these meetings as required.参与运营和职能会议,根据需要向会议提供反馈和指导。
Actively participate in all training and development, ensuring any
pre/post-course activity is undertaken. Assist in approved training and
development opportunities as required.积极参与所有的培训和发展,确保任何课程前/后的活动。根据需要协助批准的培训和发展机会。
All additional tasks related to Revenue, E-Commerce & Reservation
assigned by Director of Revenue Management is to be supported and followed up
with professional working attitude.所有由收益管理总监分配的与收益、宴会、餐厅、电子商务和预订相关的额外任务都要以专业的工作态度予以支持和跟进。
Design and develop package product, promotions & flash sales activities
together with the relevant departments including F&B and Marketing to cross
sell F&B and Other revenue.与酒店餐饮、市场传媒部部门一同协作设计促销产品及推广,并有能力发掘酒店产品和服务的卖点。
Attend all Con call sessions organized by Corporate. (Unless valid business
reasons)参加公司组织的所有会议电话会议。(除非有正当的商业理由)
Acknowledge receipt of any email request within a maximum of 48hours.
收到任何电邮要求,请在48小时内确认。
Keep grooming to match with standard.
根据饭店及品牌标准保持个人仪容仪表。
Become aware of
dangerous situations and inform potential danger.采取行动排除危险情况,并及时通知危险隐患。
Carry out all the process of safety emergency.
执行酒店安全紧急情况政策及程序。
Ensure evaluation of self-awareness in order to improve
self-behavior.不断分析、评估、改进个人工作表现。
Comply with the code of conduct.
遵守道德行为规范。
Comply with the Staff Handbook and related policies.
遵守《员工手册》的相关规定。
Complete the temporary job assigned by the direct report.
完成上级安排的临时性工作。
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Hotel Introduction酒店介绍Kempinski Hotel Hangzhou, a new generation Kempinski Hotel featuring 344 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, German restaurant & Delikatessen, Lobby Lounge and a state of the art Roof top bar concept as well as 2000 sqm of meeting & evet space.杭州远洋凯宾斯基酒店,全新一代的凯宾斯基酒店,酒店配备344间/套客房,设有5间风格迥异的餐厅:全日餐厅、中餐厅、德式餐厅、美食廊、大堂吧以及独一无二的屋顶酒吧。酒店同时拥有2000平米的会议及宴会设施。Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来,我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑,我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤,各界名流在我们为其创造的静谧世界中尽享安宁,为所有旅客打造一段一生一次,永生难忘的旅程。Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient apartment dormitory-便捷的酒店式公寓宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠