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· Maintain complete knowledge of and comply with all hotel/departmentalpolicies and procedures, ensuring that Events staff is informed as well.
全面了解并遵守酒店/部门的所有政策和程序,确保销售人员也得到通知。
· Coordinate daily with Events staff to review status of business,schedules, priority assignments, bookings and all information pertinent to thedepartment operation.
每天与活动人员协调,以审查业务状况、日程安排、优先任务、预订以及与部门运营相关的所有信息。
· Check with the Administrative Assistant throughout the day to ensurethat all clerical work is processed on a timely basis.
全天与行政助理核实,确保所有文书工作得到及时处理。
· Direct and monitor the performance of staff, ensuring that allprocedures are followed. Correct anydeficiencies with respective personnel.
指导和监督员工的表现,确保所有程序都得到遵守。与相关人员一起纠正任何问题。
· Organize and delegate traces for follow-up; be familiar with status ofeach.
组织及委派并跟进,熟悉进度情况。
· Review Banquet sales for the previous day; resolve discrepancies withAccounting. Track actual revenues against.
审核前一天的宴会销售;解决与会计的不一致。跟进实际收入。
· Establish a departmental manual identifying all policies relevant tobooking functions with respective charges. Ensure that events staff isknowledgeable.
制定部门手册,确定与预订职能相关的所有政策,并收取相应费用。确保活动销售人员了解情况。
· Ensure that events staff is familiar with Banquet service standards tobetter sell the facilities.
确保活动人员熟悉宴会服务标准,以便更好地销售设施。
· Review events staff's request to block space to ensure that appropriatespace is blocked to accommodate the group's requirements and to maximize labourcosts. Resolve any discrepancies.
审查活动工作人员关于封锁空间的要求,以确保封锁适当的空间,以满足集团的要求,并最大限度地增加劳动力成本。解决任何差异。
· Monitor departmental call reports and assist staff in determiningfollow-up actions.
监督部门电话报告并协助员工确定后续工作。
· Establish standardized form letters for use by all events staff asresponse to inquiries, tentative/ definite bookings, thank you, cancellationsand re-bookings. Ensure appropriateletters are sent and filed.
建立标准化的表格信函,供所有活动工作人员用于回复询问、暂定/确定预订、感谢、取消预订和重新预订。确保发送和归档适当的信件。
· Actively solicit and book business following hotel standards.
按照酒店标准积极招揽和预订业务。
· Suggestively sell menus, which meet the client's needs and maximizerevenues.
积极地按照酒店标准征求和预订业务。
· Coordinate with the Executive Chef to plan special requests for clientsand special event menus. Arrangeintroductions between the client and Chef.
与行政总厨协调,为客户制定特殊要求和特殊活动菜单。安排客人和厨师之间的介绍。
· Ensure that all definite functions are detailed accurately on BanquetEvent Orders, signed by clients and distributed to designated departments on atimely basis. Resolve any discrepancies with respective events staff.
确保宴会活动订单上所有明确的功能都准确无误,由客户签字并及时分发给指定部门。解决与相关活动工作人员之间的任何差异。
· Monitor the preparation and distribution of the Daily Event Sheet.Ensure that all information is complete and accurate and distributed on atimely basis.
监督每日事件单的准备和分发。确保所有信息完整、准确并及时分发。
· Monitor changes to Banquet Event Orders. Ensure that accurateinformation is communicated to respective departments on a timely basis inorder to best service the client. Resolve discrepancies with events staff.
监控宴会活动订单的更改。确保及时向相关部门传达准确信息,以便为客户提供最佳服务。解决与宴会人员之间的矛盾。
· Prepare and distribute the monthly event forecast identifying covers andsales by meal period.
准备并分发每月的活动预测,根据用餐时间确定覆盖范围和销售额。
· Check function room set ups prior to guest arrival, ensuring all detailsare in agreement with
client's requirements and hotel standards.
在客人到达之前检查功能室的设置,确保所有细节符合客户要求和酒店标准。
· Check that functions are properly staffed to provide the requiredstandard of service. Ensure that staffis well groomed; resolve any deficiencies with the Banquet Manager and/orSupervisor on duty.
检查各职能部门是否配备了适当的人员,以提供所需的服务标准。确保员工得到良好的培训;解决宴会经理和/或当值主管的任何不足之处。
· Monitor and handle guest complaints by following the instantpacification procedures and ensuring guest satisfaction.
按照即时安抚程序监控和处理客人投诉,确保客人满意。
· Foster and promote a cooperative working climate, maximizingproductivity and employee morale.
促进和促进合作的工作氛围,最大限度地提高生产力和员工士气。
· Prepare and distribute an annual events marketing plan in accordancewith hotel specifications.
根据酒店规范制定并分发年度活动营销计划。
重庆尼依格罗酒店每周公开招聘日:日 期:每周二至周四下午14:30-17:00地 点:重庆市江北区庆云路国金中心1号楼B1M层交通方式:您可搭乘轻轨6号线至江北城(员工通道在6号线江北城3号出口对面黑色岗亭旁)* 请携带一寸免冠彩照及个人英文简历Niccolo Chongqing Niccolo is a collection of contemporary urban chic hotels with the most desirable, highly prized addresses. At heart, we are discoverers and re-discoverers of luxury experiences, styles and tastes. While our hotels are modern sophisticated spaces, we also value the timeless pleasures of impeccable hospitality from another golden era in travel. Underpinning everything we do is the desire to make life effortlessly luxurious.「尼依格罗」为一系列时尚雅致的城市酒店,坐落于中国各个城市的特选黄金地段。「尼依格罗」代表着大都市的潮流风尚;体验奢华享受的同時,也能感受到传统热诚的尊贵服务和优雅贵气。它不仅是一个酒店旗舰品牌,更是一种超越物质的奢华体验。 DISCOVERERSWe take our name from 13th Century explorer and trader Niccolò Polo (father of Marco) whose epic 20-year adventures opened China to the world. His life odyssey not only connected East to West, but also brought ancient and modern worlds together, opening trade between continents and dialogue between many different cultures. A discoverer, business leader, entrepreneur and global ambassador, Niccolò Polo and his remarkable exploits epitomise our brand spirit.探索者「尼依格罗」命名灵感源自足迹遍及全球的13世纪传奇探险家及商人Niccolò Polo(马哥孛罗之父),他长达20年的冒险之旅开启了中国之门。他的惊世旅程不仅连接东西方,把古代和现代世界联系起来,并且打开了欧亚大陆之间的贸易通道,以及多個不同文化的对话。他是一位探险家、商界领袖、企业家及全球大使,Niccolò Polo与他的非凡功绩代表了我们的品牌精神。 DESIRENiccolo is inspired by the undeniably seductive appeal of the luxury retail experience. With its exquisite merchandise and beautifully crafted, ever-changing spaces, luxury retail is all about creating irresistible desire. Intoxicating and gloriously indulgent, it is the ultimate aphrodisiac for the senses. The experience overwhelms, excites and delights in equal measure.欲望「尼依格罗」以奢华购物体验为灵感,魅力诱人,无庸置疑。透过精致时尚的商品,以及变化无穷的典雅空间,打造出奢华购物氛围,勾起难以抗拒的欲望。消费者沉醉其间,感到喜不自禁,获得极致的享受。这是让人赞叹、振奋而且充满喜悦的体验。 Niccolo Chongqing features 252 spacious, chic and elegant guestrooms including 21 suites. All rooms meld elements of contemporary fashion with style. The use of natural daylight, subtle and elegant earth tones combined with natural textiles and leathers accentuate the intricate detail and beauty of the interior design. The hotel also provides a fitness centre that includes a wellness spa with five treatment rooms, a 20-metre swimming pool and a spacious gym on the 52nd floor.Niccolo Chongqing offers a variety of dining experiences including Niccolo Kitchen, The Sky Bar and The Tea Lounge, taking guests on a journey of culinary discovery with its signature cuisines as well as classic and modern cocktails. With eight function rooms the spacious Niccolo Ballroom, the stunning Conservatory on the 61st floor and outside ceremonial garden, Niccolo Chongqing will become the city’s epicentre for conferences, events, weddings and celebrations. 重庆尼依格罗酒店设有252间典雅别致的客房,包括21间套房。所有客房融合了现代与时尚的风格。透过利用自然采光,将含蓄优雅的大地色系与天然纺织品和皮革结合,突显室内设计丰富的细节和美感。酒店的健身中心设有水疗中心、五间按摩房及位于52层的20米长游泳池和健身房亦能为客人带来舒适休闲的体验。重庆尼依格罗提供多种餐饮体验,包括欣厨、天际酒廊和悦廊,客人可走进美食之旅,品尝独特食品及经典和现代鸡尾酒。酒店另设有8个宴会室、位于61层的尼依格罗宴会厅和茵园礼堂,重庆尼依格罗将成为会议,活动,婚礼和其他庆祝活动服务的中心地带。 Niccolo Chongqing, the city’s first sky hotel, is conveniently located in Jiangbeizui, Chongqing’s new Central Business District, next to the famous Chongqing Grand Theatre. Guests will enjoy spectacular 360-degree views of the city including the world-famous Chaotian Gate or “Heavenly Gate” – the dramatic junction of the Yangtze and Jialing River. The green water from Jialing River mingles with the water from the Yangtze, creating a unique and picturesque sight. The world’s longest arch bridge, the Chaotianmen Bridge, is also visible from the hotel. Niccolo Chongqing is the perfect location for business and leisure travellers due to its close proximity to these attractions and many more.重庆尼依格罗为城中首间天际酒店,位于重庆市新中央商务区—江北嘴,邻近著名的重庆大剧院。客人可以360度观赏重庆市的醉人景致,包括位于长江和嘉陵江交界,世界著名的朝天门,又名“天门” ,嘉陵江湖水和长江的河水交织在一起,营造出独特和美丽如画的景象。客人亦可从酒店观赏到世界最长的拱桥 — 朝天门长江大桥。重庆尼依格罗酒店必定是商务和休闲旅客的首选。Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 所有应聘人员都享有平等的聘用机会。在您向我们求职以及在招聘流程期间,我们会收集有关您的个人信息,您所提供的个人信息和数据仅用于招募用途。