宴会服务经理Banquet Services Manager
1万-1.5万
停止招聘
发布于 2021-04-13
宴会服务经理Banquet Services Manager
1万-1.5万
苏州 | 3年以上 | 学历不限 | 招1人
停止招聘
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职位描述
  • Directly responsible for the banquet & meeting room area, ensuring a smooth running, profitable operation within the framework of the Hotel. 

    直接负责管理宴会厅和会议区域,确保运作的流畅,以酒店的利益为前提运营。

  • Liaison directly with convention and sales clients to ensure that the client’s requirements are satisfactorily met and even beyond expectation.

    积极与会议主办方和销售部门沟通以确保客人的要求获得满足甚至超越满足。

  • Liaison directly with convention and sales clients, once they are on site in order to ensure their predetermined requirements is met and coordinates any additional requirements.

    直接与会议客户和销售人员联络一旦他们在时,以确保满足他们事先提出的要求和附加的要求。

  • Supervise the banquet associate team to ensure maximum productivity and guest satisfaction is achieved.

    管理监督宴会厅员工以确保生产力最大化和客人满意度达标。

  • Conduct timely effective staff briefings to ensure correct information is being passed through to service staff and that superior service standards are being maintained.

    适时开展有效的员工会议以确保把正确的信息传递给服务人员,并维持优质服务的标准。

  • Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.

    通过增加销售收入和有效的费用开支维持利润以完成部门的预算目标。

  • Be responsible for the banquet department’s financial impact on the monthly catering department profit & loss Statement.

    负责宴会部门的财政收益平衡。

  • Accurately forecast business demands to ensure efficient staffing & food production.

    正确预测商业需求以确保高效率的雇用员工及食品生产。

  • Finalize food, beverage, and meeting room set-up requirements with clients either in person or by phone.

    亲自通过见面或电话联系与客人确认他们对食品、酒水和会议室安排的要求。

  • Embrace all the standard of Niccolo Hotels Global expectations.

    提升销售以达到利润最大化。

  • Be aware of the forecast and budget and where we need to fill business into open times. Be profit minded.

    知道预报和预算以便了解哪里我们还需要增加业绩。

  • Enforce all catering standard operating procedures.

    强制执行所有宴会的标准操作程序。

  • Be prompt and accurate in completion of assigned projects.

    及时并准确的完成被分配的工作任务。

  • Establish and maintain customer contact at all functions.

    与所有宴会的客人建立并维持良好的关系。

  • Establish communication with the Director of Event Management and banquet chef, supervisors, and all catering service associates.

    与宴会统筹经理、宴会总厨、领班及所有宴会服务员建立良好的沟通机制。

  • Call each contact after each function to insure satisfaction.

    在每个宴会结束后主动与客人联系以确认客人满意度。

  • Trace files to insure proper finalization of program.

    核查归档文件以确认最终分类合适。

  • Proper credit checks to insure correct payment.

    做适当的信用检查以确保正确的款项支付。

  • Inspection of operations three times each shift.

    每一班次检查操作三遍。

  • Conduct training classes for new serving and set-up equipment.

    为新的服务方式和设施设备的摆设举办培训课程。

  • Brief banquet supervisors on details for all scheduled functions.

    为所有将举办的宴会、会议给主管们做细节简要。

  • Conduct a departmental daily “15 Minute” training program.

    指导部门每天做15分钟培训。

  • Take responsibility to maintain the overall welfare of our associates by providing them with the training & resources to take care of our guests.

    为了让我们的员工能更好地为客人服务,为员工提供并维持全面的福利。

  • Ensure the efficient scheduling of management & associates.

    保证管理层及员工的高效率性。

  • Responsible for the maintenance of discipline and a high level of morale among catering service associates.

    负责维持员工的纪律和提高士气。

  • Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.

    以专业的适时的方式为所有员工审查和评估。

  • Practice “Open Door” policy at all times.

    任何时候都实施“开放”政策。

  • Recommend and identify new ideas, methods and markets.

    推荐并检验新的想法、方法和销路。

  • Responsible for maintaining ongoing energy conservation and loss prevention programs among service associates.

    负责为员工制定能够维持前进动力和减少亏损的计划。

  • Attend all function meetings.

参加所有会议。

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:良好
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公司地址
江苏省苏州市工业园区苏州大道东409号苏州国际金融中心1号楼
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
JOIN US ON A CONTEMPORARY CHIC JOURNEY TO THE BEACON OF THE FUTURE开启时尚雅致之旅 引领未来先锋Inspired by luxury fashion, Niccolo is a collection of contemporary chic hotels with the most desirable, highly prized addresses.品牌的灵感源自奢华时尚,「尼依格罗」为一系列时尚雅致的酒店,坐落于各城市的特选黄金地段。Underpinning everything we do is the desire to make life effortlessly luxurious for our guests.While Niccolo Hotels are modern sophisticated spaces, we also value the timeless pleasures of impeccable hospitality from another golden era in travel.我们的酒店是摩登与雅致的完美结合,让宾客体验奢华享受的同时,也能感受到传统热诚的尊贵服务和优雅贵气。Crowning the top floors of Suzhou International Square (IFS), the city’s tallest skyscraper and beacon of the future, Niccolo Suzhou is located in Jiangsu Province’s prestigious Suzhou Industrial Park. The hotel’s surrounding locale is embellished with tree-lined boulevards and willow trees along its picturesque canals and Jinji Lake.苏州尼依格罗酒店选址江苏省著名的苏州工业园区,位处于苏州国际金融中心之巅,是市内目前最高的摩天大楼,亦是引领未来的先锋。酒店被绿树成荫的林荫大道和柳树环绕四周,伴以风光如画的运河及金鸡湖景色。Niccolo Suzhou features 233 spacious, chic and elegant guestrooms including 20 suites. Guests are welcomed to the world of Niccolo by its City Insiders at the hotel’s Lobby 115 floors above the clouds, promising spectacular views as the city’s iconic landmark sky hotel.  Bringing together culture, gastronomy and breathtaking views to offer a variety of unique, sky-high destination dining experiences that are sure to delight the cosmopolitan palates of today’s global travellers as well as the city’s well-heeled locals, Niccolo Kitchen, The Tea Lounge and Bar 115 introduce the city’s gourmand aficionados to the art of dining and entertainment.苏州尼依格罗酒店拥有233间空间开阔、时尚雅致的客房;其中20间为套房。作为苏州市地标性的天际酒店,迎宾大堂设于115层的云端,城市风光尽收眼底;在那里,城市达人(City Insiders)将迎接宾客走进尼依格罗的世界。当文化、美食和盛景相遇,一系列别处难寻的天际用餐体验就此开启。无论是足迹遍布全球的旅行达人,还是洞悉城市脉动的本地行家,都能在这里收获纯粹的味觉享受。从欣厨、悦廊,到天际酒吧吧115,城市中的美食鉴赏家们将在此体悟烹饪之道,品味别样食趣。Niccolo Suzhou’s ultimate sanctuary of well-being and fitness, delivers an exquisitely sensorial experience. The spacious and well-equipped Wellness Centre, flooded in natural daylight, offers a new level of experiences to pamper guests’ inner and outer well-being.  The all-round wellness centre flows throughout the 117th level of the hotel, encompassing the Sky Pool with Jacuzzi, Sky Studio and Sky Gym, featuring a full scale of innovative exercise equipment integrated with the latest technology for an invigorating workout. 精品健康及健身项目,让苏州尼依格罗酒店成为了一处抚慰身心的休闲胜地。健身中心面积宽敞、设备完善、自然采光充足;全新境界的运动体验,让宾客获得由内而外的焕然新生。健身中心采用了环形布局,环绕着天际泳池及按摩池、天际运动室,以及天际健身房;先进器材及前沿技术,让宾客尽情释放活力。 The event spaces at Niccolo Suzhou situated on level 116 are the perfect venues for various occasions. The glittering 340 sq.m Niccolo Room can tailor its space and services to suit every variety of social and business event. Perched above the clouds, the one-and-only jewel box encased Conservatory is a breathtaking venue highlighting the exclusivity and privacy desired for special events, fashion shows or wedding ceremonies.  Medium and smaller function venues suitable for standalone meetings or breakout events offer an inimitable choice of flexible spaces. With attentive service and attention to detail required for important business meetings and elaborate occasions, Niccolo Suzhou is set to become the epicentre of stylish and luxurious events. 苏州尼依格罗酒店的活动场地设于116层,可用于举办各类活动。华丽典雅的尼依格罗厅面积达340平方米,可根据社交及商务活动类型进行个性化布置和服务配置。 独具特色的茵园礼堂犹如一个漂浮在云层上的珠宝盒,晶莹剔透令人赞叹;这处场地有着绝佳的私密性,非常适合举办特殊活动、时尚发布会或浪漫婚礼。中小型活动场地功能灵活,可用于举行会议或小组活动。苏州尼依格罗酒店将以贴心服务和细致呵护,妥善照料每一场商务会议及重要活动,让宾客在此收获兼具格调与品味的活动体验。*Niccolo Suzhou is entitled to modify contents on this webpage at any time without any notice. Niccolo Suzhou does not warrant the accuracy, completeness or latest data published on this webpage. All pictures and texts published on this webpage are for reference only, which are not the commitments or agreements made by the Niccolo Suzhou. All positions' compensation & benefits / duties & responsibilities are subject to the employment contract signed between both parties. *苏州尼依格罗酒店拥有对本网页内容进行随时更新之权利,事前将不会另行通知。苏州尼依格罗酒店不保证本网页展示的资料是否为正确、全面的最新数据。本网页内的所有图片、文字描述等均仅作为参考信息,不构成苏州尼依格罗酒店的任何要约或承诺。所有职位的薪资福利和职责义务以双方签订的劳动合同约定为准。 
江苏省苏州市工业园区苏州大道东409号苏州国际金融中心1号楼
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