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Check duty rosters and manpower distribution of all sections of Housekeeping according to occupancy and function to ensure the productivity objectives and quality service standards are achieved.
根据入住率和人手，检查所有客房部的排班表和人力分配，确保达到目标和优质服务标准。
Handle all guest complaints and requests immediately and tactfully. Make sure the guests are satisfied with the service before they leave the hotel. Request assistance from the
Executive Housekeeper if complaints and requests cannot be handled.
及时有效地处理客人的投诉和要求。在客人离开酒店之前，确保他们对服务满意。如果投诉和要求不能得到妥善处理，可向行政管家寻求帮助。
Any problem that may arise such as major repairing jobs to be done to consult the Executive Housekeeper for advice.
任何可能出现的问题，如要进行大修的工程可咨询行政管家的意见.
Conduct counselling, training, disciplining and interviewing of staff to maintain the efficiency of staff performance.
对员工进行辅导、培训、训诫和面谈，以保持员工的工作效率。
Provides an atmosphere of respect and dignity of labor to encourage employees to take pride in their work and enjoy a sense of satisfaction on a job well done.
员工提供尊重和体面的工作环境，鼓励员工为自己的工作感到自豪，并对自己的工作感到满意。
Check VIP blockings prior to the arrival and during occupancy period. Check random vacant and occupied rooms.
在入住前和入住期间检查VIP区域。随机检查空房和住人房。
Daily check keys and key log book. Ensure that all keys are returned at the end of each shift.
每日检查钥匙和钥匙领用日志。确保在每个班次结束时返回所有钥匙。
Prepared to implement assigned tasks during emergencies such as fires, power cuts and bomb threats.
准备在火灾、断电和炸弹威胁等紧急情况下执行指定任务。
Inspect and offer solutions to problems of operation, system, manpower, policy and procedures to superior to ensure the standard of service is maintained according to hotel objective.
检查并解决运营、制度、人力、政策和程序方面的问题，确保服务标准符合酒店目标。
Control & supervise all store requisition, inventory and purchase request to ensure supplies are replenished with the approved budget.
控制和监督所有的仓库申请，库存和采购要求，以确保供应品的补充与批准的预算。
Plan and supervise all programs of maintenance, linen cleaning, Upholstery cleaning by daily inspection to ensure the cleaning and maintenance program are followed and carried out.
计划和监督所有的保养、布草清洗、室内维护的日常检查，以确保清洁和保养程序的执行。
Examine records on equipment maintenance, inventory and personnel records to ensure proper recording is provided for management’s reporting.
检查设备维护、库存和人事档案，确保管理层的报告有正确的记录。
Follow up on maintenance of repair and co-ordinate with Front Office and Technical Dept. to ensure both service quality standard and maximum profitability objectives are achieved.
跟踪工程维修保养，与前厅部和信息技术中心协调，确保达到服务质量标准和最大利润目标。
Complete other duties as assigned.
完成分配的其他任务。
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
JOIN US ON A CONTEMPORARY CHIC JOURNEY TO THE BEACON OF THE FUTURE开启时尚雅致之旅 引领未来先锋Inspired by luxury fashion, Niccolo is a collection of contemporary chic hotels with the most desirable, highly prized addresses.品牌的灵感源自奢华时尚，「尼依格罗」为一系列时尚雅致的酒店，坐落于各城市的特选黄金地段。Underpinning everything we do is the desire to make life effortlessly luxurious for our guests.While Niccolo Hotels are modern sophisticated spaces, we also value the timeless pleasures of impeccable hospitality from another golden era in travel.我们的酒店是摩登与雅致的完美结合，让宾客体验奢华享受的同时，也能感受到传统热诚的尊贵服务和优雅贵气。Crowning the top floors of Suzhou International Square (IFS), the city’s tallest skyscraper and beacon of the future, Niccolo Suzhou is located in Jiangsu Province’s prestigious Suzhou Industrial Park. The hotel’s surrounding locale is embellished with tree-lined boulevards and willow trees along its picturesque canals and Jinji Lake.苏州尼依格罗酒店选址江苏省著名的苏州工业园区，位处于苏州国际金融中心之巅，是市内目前最高的摩天大楼，亦是引领未来的先锋。酒店被绿树成荫的林荫大道和柳树环绕四周，伴以风光如画的运河及金鸡湖景色。Niccolo Suzhou features 233 spacious, chic and elegant guestrooms including 20 suites. Guests are welcomed to the world of Niccolo by its City Insiders at the hotel’s Lobby 115 floors above the clouds, promising spectacular views as the city’s iconic landmark sky hotel. Bringing together culture, gastronomy and breathtaking views to offer a variety of unique, sky-high destination dining experiences that are sure to delight the cosmopolitan palates of today’s global travellers as well as the city’s well-heeled locals, Niccolo Kitchen, The Tea Lounge and Bar 115 introduce the city’s gourmand aficionados to the art of dining and entertainment.苏州尼依格罗酒店拥有233间空间开阔、时尚雅致的客房；其中20间为套房。作为苏州市地标性的天际酒店，迎宾大堂设于115层的云端，城市风光尽收眼底；在那里，城市达人（City Insiders）将迎接宾客走进尼依格罗的世界。当文化、美食和盛景相遇，一系列别处难寻的天际用餐体验就此开启。无论是足迹遍布全球的旅行达人，还是洞悉城市脉动的本地行家，都能在这里收获纯粹的味觉享受。从欣厨、悦廊，到天际酒吧吧115，城市中的美食鉴赏家们将在此体悟烹饪之道，品味别样食趣。Niccolo Suzhou’s ultimate sanctuary of well-being and fitness, delivers an exquisitely sensorial experience. The spacious and well-equipped Wellness Centre, flooded in natural daylight, offers a new level of experiences to pamper guests’ inner and outer well-being. The all-round wellness centre flows throughout the 117th level of the hotel, encompassing the Sky Pool with Jacuzzi, Sky Studio and Sky Gym, featuring a full scale of innovative exercise equipment integrated with the latest technology for an invigorating workout. 精品健康及健身项目，让苏州尼依格罗酒店成为了一处抚慰身心的休闲胜地。健身中心面积宽敞、设备完善、自然采光充足；全新境界的运动体验，让宾客获得由内而外的焕然新生。健身中心采用了环形布局，环绕着天际泳池及按摩池、天际运动室，以及天际健身房；先进器材及前沿技术，让宾客尽情释放活力。 The event spaces at Niccolo Suzhou situated on level 116 are the perfect venues for various occasions. The glittering 340 sq.m Niccolo Room can tailor its space and services to suit every variety of social and business event. Perched above the clouds, the one-and-only jewel box encased Conservatory is a breathtaking venue highlighting the exclusivity and privacy desired for special events, fashion shows or wedding ceremonies. Medium and smaller function venues suitable for standalone meetings or breakout events offer an inimitable choice of flexible spaces. With attentive service and attention to detail required for important business meetings and elaborate occasions, Niccolo Suzhou is set to become the epicentre of stylish and luxurious events. 苏州尼依格罗酒店的活动场地设于116层，可用于举办各类活动。华丽典雅的尼依格罗厅面积达340平方米，可根据社交及商务活动类型进行个性化布置和服务配置。 独具特色的茵园礼堂犹如一个漂浮在云层上的珠宝盒，晶莹剔透令人赞叹；这处场地有着绝佳的私密性，非常适合举办特殊活动、时尚发布会或浪漫婚礼。中小型活动场地功能灵活，可用于举行会议或小组活动。苏州尼依格罗酒店将以贴心服务和细致呵护，妥善照料每一场商务会议及重要活动，让宾客在此收获兼具格调与品味的活动体验。*Niccolo Suzhou is entitled to modify contents on this webpage at any time without any notice. Niccolo Suzhou does not warrant the accuracy, completeness or latest data published on this webpage. All pictures and texts published on this webpage are for reference only, which are not the commitments or agreements made by the Niccolo Suzhou. All positions' compensation & benefits / duties & responsibilities are subject to the employment contract signed between both parties. *苏州尼依格罗酒店拥有对本网页内容进行随时更新之权利，事前将不会另行通知。苏州尼依格罗酒店不保证本网页展示的资料是否为正确、全面的最新数据。本网页内的所有图片、文字描述等均仅作为参考信息，不构成苏州尼依格罗酒店的任何要约或承诺。所有职位的薪资福利和职责义务以双方签订的劳动合同约定为准。
