• 五险一金
• 带薪年假
• 岗位晋升
• 技能培训
• 奢华体验
• 时尚雅致
• 潮流风尚
• 时尚之旅
• 丰富活动
• 节日礼物

Administration行政
•Assist to ensure that the Restaurants, Bars & Events activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. 
协助确保餐饮及宴会部运作符合其酒店策略，适当执行酒店规章。
•Oversee the preparation and update of individual Departmental Operations Manuals.
在适当的时候协助准备和更新部门营运手册。
•Conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
协助定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。
Customer Service宾客服务
•Ensure the delivery of brand promise and provide exceptional guest service at all times.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
•Provide excellent service to internal customers in other departments as appropriate.
确保员工同样在适当的时候为其他部门的内部客人提供优质服务。
•Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
•Maintain positive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
•Establish a rapport with guests maintaining good customer relationships.
与客人建立并保持良好的客户关系。
•Personally, and frequently verify that guests at Niccolo Kitchen are receiving the best possible service.
经常亲自证实餐厅客人得到的是最好的服务。
•Spend time at Niccolo Kitchen (during peak periods) to ensure that they are managed well by the respective colleagues and functions to the fullest expectations.
在餐厅区域花时间巡视（高峰时段）以确保员工很好地管理餐厅区域并使各项活动达到最佳满意度。
Financial 财政制度
•Maximize colleague productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化，以完成经营上的财政目标和顾客期望。
•Assist to improve productivity levels and the need to prudently manage utility/ payroll costs within acceptable guidelines, ensuring optimum deployment and energy efficiency of all equipment.
协助工作效率水平的提高以及在适用的原则指引下对于设施设备或者支出成本的慎重管理的要求以达到所有设备的最佳调配和能源使用效率。
•Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
协助确保遵守品牌承诺以追求利润最大化为原则进行部门运作。
•Assist the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.
协助餐厅经理达到月度和年度个人目标和餐厅营业收入。
•Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
确保与财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒店、公司和本地的制度、政策和规章的规定。
•Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
协助进行盘点管理和酒店营运设备和其他设施持续的保养。
•Manage costs proactively based on key performance indicators, work with the respective Heads of department as appropriate.
以主要的业绩表现指数为基础对成本进行预先管理控制，适当的时候让各个部门经理参与其中。
•Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
确保使用新技术和设备，简化工作系统提高工作效率。
Marketing 市场营销
•Prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.
与部门成员一起准备年度市场计划，作为完成餐饮及宴会部年度市场计划的依据。
•Evaluate local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
不断评估当地、国内和国际市场趋势、供应商和其他酒店/餐饮企业营运状况以确保酒店自身经营状况保持竞争力和领先位置。
•Continuously seek Marketing and Public Relations opportunities to increase awareness and ultimately business.
不断寻求市场和公关方面的机会以加强关注力并最终带来生意。
Operational 营运
•Ensure that minimum brand standards have been implemented.
确保酒店所有的乃至最细小的品牌标准都要被贯彻执行。
•Embrace all the standard of Niccolo Hotels expectations.
遵循执行尼依格罗酒店期望值。
•Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
•Ensure that Restaurants, Bars & Events colleagues work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
确保餐饮及宴会部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
•Ensure consistent check and supervision on Restaurants, Bars & Events items during operation, making feedback as appropriate. 
在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下作出反馈。
•Supervise on restaurant services and catering standards, implement correct measure with assistant Niccolo Kitchen manager, Executive Sous Chef and Sous Chef where necessary.
监督餐厅的服务和餐饮标准。在必要的地方，与助理餐厅经理、助理行政总厨和厨师长一起实施正确的措施。
•Carry out inspection on Restaurants, Bars & Events operation with restaurant manager frequently and thoroughly.
与餐厅经理对餐饮营运进行频繁而全面的检查。
•Supervise usage of fresh products in the meal preparation procedure.
监督餐饮准备中新鲜产品的使用。
•Give assistance to restaurant manager on creative suggestions and ideas.
协助餐厅经理提出富有创意的建议和想法。
•Give assistance in monitoring the monthly inventory of all operating equipment and operating supplies.
协助监督对所有运营设备和营业用品的月度盘点。
•Communicate on daily operations and quality control with kitchen closely.
针对每日营运和质量控制与厨房密切沟通。
•Have a thorough knowledge and understanding of all Restaurants, Bars & Events items in the menu and the ability to recommend Restaurants, Bars & Events combinations and up sell alternatives.
对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
•Ensure front and back of house area of the restaurant clean and orderly.
确保餐厅的前、后区域的洁净有序。
•Communicate with Housekeeping department, ensuring established clean plan is carried out strictly.
与客房部配合，确保严格执行既定的清洁计划。
Personnel 人事
•Oversee and assist in the recruitment and selection of all restaurant colleagues. Adhere to hotel guidelines when recruiting and use a competency-based approach to selecting colleagues.
监督和协助所有餐厅员工的聘用和筛选。在招聘时遵循酒店指示，在筛选员工时以能力为基础进行选择。
•Oversee the punctuality and appearance of all Restaurants, Bars & Events colleagues, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
监督餐厅所有员工的守时性和仪容仪表，确保他们根据酒店和部门的仪容仪表要求身着正确的制服并保持高标准的仪容仪表和个人卫生状况。
•Maximize the effectiveness of colleagues by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
经过适当的培训、指导和/或教导，通过提高每位员工的技能和能力将其效力发挥到最大化。
•Conduct annual Performance Appraisal with colleagues and to support them in their professional development goals.
指导员工进行年度表现评估，支持他们的职业发展目标。
•Assist in the development of Departmental Trainers through ongoing feedback and monthly meetings.
通过持续的反馈和月度会议来协助部门培训员不断进步。
•Plan and implement effective training programmes for colleagues in coordination with the Training Manager and Departmental Trainers.
与培训经理和部门培训员协调，为员工制定培训计划并落实有效的培训课程。
•Oversee the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.
监督每周工作时间安排的准备和记录，确保可以反映出营业需求和其他重要的业绩指数。
•Encourage colleagues to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
鼓励员工的创造性和创新,挑战和认可他们对于酒店经营的成功所作出的贡献。
•Support, demonstrate and reinforce the Niccolo Hotels Values and Culture Characteristics.
支持证明加强尼依格罗酒店价值观和文化的特点。
•Ensure that all colleagues have a complete understanding of and adhere to colleague rules and regulations.
确保所有员工都有一个全面的理解并遵守员工规则和条例。
•Ensure that colleagues follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
确保员工遵守所有与消防、防护和安全相关的酒店、公司和当地的制度、政策和规章。
Other Duties 其他职责
•Exercise responsible management and behaviour at all times and positively representing the hotel management team and Wharf International.
在任何时间表现负责的管理和行为，并以积极的形象代表酒店管理团队和九龙仓国际。
•Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。
•Ensure high standards of personal presentation and grooming.
确保高标准的个人形象和仪容仪表。
•Respond to changes in the Restaurants, Bars & Events function as dictated by the industry, company and hotel.
根据行业、公司和酒店对于餐饮及宴会部职能要求的变化做出反应。
•Attend training sessions and meetings as and when required.
需要时参加培训课程和会议。
•Carry out any other reasonable duties and responsibilities as assigned.
执行分派的任何合理任务和额外职责。

JOIN US ON A CONTEMPORARY CHIC JOURNEY TO THE BEACON OF THE FUTURE开启时尚雅致之旅 引领未来先锋Inspired by luxury fashion, Niccolo is a collection of contemporary chic hotels with the most desirable, highly prized addresses.品牌的灵感源自奢华时尚，「尼依格罗」为一系列时尚雅致的酒店，坐落于各城市的特选黄金地段。Underpinning everything we do is the desire to make life effortlessly luxurious for our guests.While Niccolo Hotels are modern sophisticated spaces, we also value the timeless pleasures of impeccable hospitality from another golden era in travel.我们的酒店是摩登与雅致的完美结合，让宾客体验奢华享受的同时，也能感受到传统热诚的尊贵服务和优雅贵气。Crowning the top floors of Suzhou International Square (IFS), the city’s tallest skyscraper and beacon of the future, Niccolo Suzhou is located in Jiangsu Province’s prestigious Suzhou Industrial Park. The hotel’s surrounding locale is embellished with tree-lined boulevards and willow trees along its picturesque canals and Jinji Lake.苏州尼依格罗酒店选址江苏省著名的苏州工业园区，位处于苏州国际金融中心之巅，是市内目前最高的摩天大楼，亦是引领未来的先锋。酒店被绿树成荫的林荫大道和柳树环绕四周，伴以风光如画的运河及金鸡湖景色。Niccolo Suzhou features 233 spacious, chic and elegant guestrooms including 20 suites. Guests are welcomed to the world of Niccolo by its City Insiders at the hotel’s Lobby 115 floors above the clouds, promising spectacular views as the city’s iconic landmark sky hotel.  Bringing together culture, gastronomy and breathtaking views to offer a variety of unique, sky-high destination dining experiences that are sure to delight the cosmopolitan palates of today’s global travellers as well as the city’s well-heeled locals, Niccolo Kitchen, The Tea Lounge and Bar 115 introduce the city’s gourmand aficionados to the art of dining and entertainment.苏州尼依格罗酒店拥有233间空间开阔、时尚雅致的客房；其中20间为套房。作为苏州市地标性的天际酒店，迎宾大堂设于115层的云端，城市风光尽收眼底；在那里，城市达人（City Insiders）将迎接宾客走进尼依格罗的世界。当文化、美食和盛景相遇，一系列别处难寻的天际用餐体验就此开启。无论是足迹遍布全球的旅行达人，还是洞悉城市脉动的本地行家，都能在这里收获纯粹的味觉享受。从欣厨、悦廊，到天际酒吧吧115，城市中的美食鉴赏家们将在此体悟烹饪之道，品味别样食趣。Niccolo Suzhou’s ultimate sanctuary of well-being and fitness, delivers an exquisitely sensorial experience. The spacious and well-equipped Wellness Centre, flooded in natural daylight, offers a new level of experiences to pamper guests’ inner and outer well-being.  The all-round wellness centre flows throughout the 117th level of the hotel, encompassing the Sky Pool with Jacuzzi, Sky Studio and Sky Gym, featuring a full scale of innovative exercise equipment integrated with the latest technology for an invigorating workout. 精品健康及健身项目，让苏州尼依格罗酒店成为了一处抚慰身心的休闲胜地。健身中心面积宽敞、设备完善、自然采光充足；全新境界的运动体验，让宾客获得由内而外的焕然新生。健身中心采用了环形布局，环绕着天际泳池及按摩池、天际运动室，以及天际健身房；先进器材及前沿技术，让宾客尽情释放活力。 The event spaces at Niccolo Suzhou situated on level 116 are the perfect venues for various occasions. The glittering 340 sq.m Niccolo Room can tailor its space and services to suit every variety of social and business event. Perched above the clouds, the one-and-only jewel box encased Conservatory is a breathtaking venue highlighting the exclusivity and privacy desired for special events, fashion shows or wedding ceremonies.  Medium and smaller function venues suitable for standalone meetings or breakout events offer an inimitable choice of flexible spaces. With attentive service and attention to detail required for important business meetings and elaborate occasions, Niccolo Suzhou is set to become the epicentre of stylish and luxurious events. 苏州尼依格罗酒店的活动场地设于116层，可用于举办各类活动。华丽典雅的尼依格罗厅面积达340平方米，可根据社交及商务活动类型进行个性化布置和服务配置。 独具特色的茵园礼堂犹如一个漂浮在云层上的珠宝盒，晶莹剔透令人赞叹；这处场地有着绝佳的私密性，非常适合举办特殊活动、时尚发布会或浪漫婚礼。中小型活动场地功能灵活，可用于举行会议或小组活动。苏州尼依格罗酒店将以贴心服务和细致呵护，妥善照料每一场商务会议及重要活动，让宾客在此收获兼具格调与品味的活动体验。*Niccolo Suzhou is entitled to modify contents on this webpage at any time without any notice. Niccolo Suzhou does not warrant the accuracy, completeness or latest data published on this webpage. All pictures and texts published on this webpage are for reference only, which are not the commitments or agreements made by the Niccolo Suzhou. All positions' compensation & benefits / duties & responsibilities are subject to the employment contract signed between both parties. *苏州尼依格罗酒店拥有对本网页内容进行随时更新之权利，事前将不会另行通知。苏州尼依格罗酒店不保证本网页展示的资料是否为正确、全面的最新数据。本网页内的所有图片、文字描述等均仅作为参考信息，不构成苏州尼依格罗酒店的任何要约或承诺。所有职位的薪资福利和职责义务以双方签订的劳动合同约定为准。