Thisposition is concerned with the efficient and professional service of food andbeverages within the
Restaurant, ensuring that the restaurant returns a budgetedprofit through tight cost and Stock control. Direct supervision of team memberis necessary, while ensuring that all guests receive optimum Service in accordance with the standards,policies and procedures of DT by Hilton Shenyang.
餐厅主管/领班的职位要求能够提供专业快捷的服务。通过成及库存控制来获得计划盈利。直接督导员工的工作,通过遵守餐厅和 本酒店的规章制度以确保为客人提供符合 标准的完美服务。
1. To maintain a high customer service focus by approaching your job withthe customers always in mind.
在整个工作过程中,始终保持高度的客户服务意识。
2. To have a positive impact, taking personal responsibility and initiativeto resolve issues, always clearly communicationwith both customers and colleagues.
保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。
3. To contribute ideas andsuggestions to enhance operational/environmental procedures in the Hotel.
能够提出对酒店的运作及环境有益的意见或建议。
4. To actively promote the service and facilities of the Hilton Hotels toguests and suppliers of the hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
5. To perform all duties and responsibilities in a manner that ensures yoursafety and that of others in your workplace.
在工作过程中能够做好本职工作,保证自己及其他人的安全。
- Confidentlyknowing the food and beverage menu contents and be able to explain them indetail to guests.熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。
- Understanddietary requirements and offer appropriate suggestions.了解健康食品的要求,并可以给出适当的建议。
- Inconsultation with the Manager, agreeing and implementing actions to makeimprovements to customer service.与经理商讨,并做到如何提高对客服务意识,达成一致标准并采取相应的行动。
- By completingchecklist in product knowledge. To actively check team member product knowledgeon each shift.能够达到产品知识的要求。在工作中随时检查员工的产品知识。
- Be able tomake suggestions on the menu that might suit guests of different nationalities.可以根据客人不同的国籍推荐菜单上的食品。
宁波北仑世茂希尔顿逸林酒店位于宁波市北仑区核心位置, 地理位置优越,距宁波地铁一号线长江路站仅10分钟步行距离,距宁波栎社国际机场45公里。酒店拥有 379 间设施齐全的客房,包括 20 间典雅豪华套房;超过1600平方米的活动和会议空间,9个灵活的会议室可满足不同类型的宴会及高端会议的需求。開全日餐厅及御玺中餐厅为宾客打造卓越不凡的用餐体验。无论是商务出行,或是休闲度假探索当地风情,酒店均可提供各式服务与设施,为宾客提供理想的下榻之所。Hotel located in the central business district of Beilun, hotel offers quick access to tourist attractions and shopping centers. Just a 10 minute walk from the Metro Station (Line 1) and approximately 45 kilometers away from Ningbo Lishe International Airport, DoubleTree by Hilton Ningbo Beilun makes guests feel right at home in our 379 innovatively-designed guest rooms and suites. OPEN restaurant offers a combination of Asian and international cuisine, served all day long. YUXI Chinese restaurant specializes in inventive, yet traditional signature dishes, combining Cantonese specialties with authentic regional culinary traditions. With 1,600 sq. m. of meeting space comprised of 9 event venues, our hotel offers versatility to suit all types of meetings and events.员工福利 Benefits for Team Member 1. 免费用餐 Duty Meals所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members.2. 免费员工宿舍 Team Member Dormitory酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.3. 全面的社会保险 Social Benefits养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。Full social insurance, housing fund will be offered to all team members.6. 假期福利 Leave Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.7. 团队成员嘉奖 Team Member Awards酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.8. 团队成员培训 Team Member Training System我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.9. 团队成员活动 Variety of Activities酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly.招聘时间 Interview Time:时间: 上午 9:00-12:00;下午 14:00-17:00Time: 9:00-12:00 am;14:00-17:00 pm交通信息 Transportation Information地铁1号线:长江路站点,下车后B站出口步行约10分钟即可到达。Line-1: Please get off at Changjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.酒店人力资源部办公室地址 Hotel HR Department Office Address宁波市北仑区黄山路699号宁波北仑世茂希尔顿逸林酒店负二楼人力资源部。Ningbo beilun huangshan road 699, ningbo beilun shimao Hilton doubletree negative human resources department on the second floor.联系电话: 0574-26908602Contact Me: 0574-26908602求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.