PA Manager 公共区域经理
5.5千-6.5千
停止招聘
发布于 07-31
PA Manager 公共区域经理
5.5千-6.5千
宁波 | 3年以上 | 学历不限 | 招1人
停止招聘
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职位描述

  1. Responsiblefor leading the supervisor and staff to complete the work of public area.监督及带领主管及服务员完成楼层及公共区域的工作任务
  2. Checkthe staff duty conditions,tasks to Room Attendants and Supervisor检查员工工作情况, 安排主管和服务员工作分配.
  3. Ensurehighest standard of cleaning by constantly circulating all areas involved,providing supportand coaching随时监督指导客房服务,确保高标准的清洁,为员工提供支持和培训
  4. Responsiblefor strict key control负责严格的钥匙领取程序
  5. Inspectregularly guestroom corridors and public areas例行检查客房,走廊和公共区域
  6. Reportmaintenance issues promptly to Engineering即时向工程部报告维修申请
  7. Ensurecompliance of Lost &Found procedures确保遵循失物招领程序
  8. Keepfloor linen rooms neat and tidy保持库房及工作间的整洁
  9. AssistExecutive Housekeeper in supervising the overall operation of Housekeeping协助行政管家管理客房的全部运行
  10. Ensurethat all area are serviced standard确保所有管辖区域得到标准服务
  11. Ensurethat all Public Areas are cleaned regularly确保所有的公共区域得到例行清洁
  12. Ensurethat Do Not Disturb procedure is followed at all times确保随时遵循”请勿打扰”程序
  13. Responsiblefor adequate stocking of workshop and storeroom负责相关库房及工作间随时有充足的存货
  14. Check onconsumption and correct usage of equipment, cleaning and guest supplies, keep thecleaning equipment in good working condition.  控制清洁用品及客用品的消耗,保持机器处于良好的状态
  15. Supervisework operations of the unit/ outlet指导部门的工作运行
  16. Monitorproductivity of the unit监督部门工作效率
  17. Preventand resolve grievances避免和调解抱怨
  18. Resolvedisputes解决争端
  19. Disciplinestaff when necessary必要时以纪律约束员工
  20. CheckHousekeeping associate’s grooming, personal hygiene and appearance检查员工个人仪表及卫生
  21. Assistwith the preparation of associate duty roster协助准备员工排班表
  22. Assistwith maintaining up-to-date staff records稳定员工,控制流失率
  23. Facilitatemultiskilling鼓励员工掌握多技能
  24. Assistwith staff training and development协助员工的培训和发展
  25. Conductstaff performance appraisals建立员工表现评估
  26. Provideongoing advice and support to staff under your supervision给予所管辖的员工以不断的建议和支持
  27. Supervisestaff performance指导员工表现
  28. Deliverhigh quality service to guests向客人提供优质服务
  29. Ensureguest needs and reasonable requests are met确保客人需求和合理要求被满足
  30. Seekopportunities to continually improve guest service, by reporting guest comments不断地寻找机会发展对客服务
  31. Takeappropriate action to resolve guest complaints采取合适的行动解决客人的抱怨
  32. Promotethe hotel and  Hilton products andservices促销酒店与希尔顿的产品与服务
  33. Maintaina high level of product and service knowledge in order to explain and sell  servicesand facilities to guests维持对产品和服务的高度了解以便于向客人解释和销售服务与设施
  34. Adhereto the hotel’s security and emergency policies and procedures坚持酒店安全制度、紧急情况处理规定和程序
  35. Logsecurity incidents and accidents in accordance with hotel requirements依照酒店要求记录安全日志和事故记录
  36. Adhereto hotel cleaning and maintenance programs坚持酒店的清洁和养护
  37. Responsiblefor green plant& flower.负责酒店的绿植和鲜花。
  38. Ensure ahigh level of cleaning is maintained in your work area保持维护所在工作区域的高度整洁
  39. Ensureall reporting and servicing deadlines are met on a timely basis确保所有报告和服务都按时完成
  40. Carryout other tasks as directed by your supervisors完成你上级交待的其它任务
  41. Themanagement reserves the right to change / extend this job description ifnecessary at any point of time during her / his employment.如有必要 ,该部门有权更改或补充该职位描述。
  42. Carriesout any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。
其他要求
语言能力:中国普通话-良好
计算机能力:良好
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公司地址
浙江省宁波市北仑区黄山路699号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国内上市公司
    企业性质
宁波北仑世茂希尔顿逸林酒店位于宁波市北仑区核心位置, 地理位置优越,距宁波地铁一号线长江路站仅10分钟步行距离,距宁波栎社国际机场45公里。酒店拥有 379 间设施齐全的客房,包括 20 间典雅豪华套房;超过1600平方米的活动和会议空间,9个灵活的会议室可满足不同类型的宴会及高端会议的需求。開全日餐厅及御玺中餐厅为宾客打造卓越不凡的用餐体验。无论是商务出行,或是休闲度假探索当地风情,酒店均可提供各式服务与设施,为宾客提供理想的下榻之所。Hotel located in the central business district of Beilun, hotel offers quick access to tourist attractions and shopping centers. Just a 10 minute walk from the Metro Station (Line 1) and approximately 45 kilometers away from Ningbo Lishe International Airport, DoubleTree by Hilton Ningbo Beilun makes guests feel right at home in our 379 innovatively-designed guest rooms and suites. OPEN restaurant offers a combination of Asian and international cuisine, served all day long. YUXI Chinese restaurant specializes in inventive, yet traditional signature dishes, combining Cantonese specialties with authentic regional culinary traditions. With 1,600 sq. m. of meeting space comprised of 9 event venues, our hotel offers versatility to suit all types of meetings and events.员工福利 Benefits for Team Member 1. 免费用餐 Duty Meals所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members.2. 免费员工宿舍 Team Member Dormitory酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.3. 全面的社会保险 Social Benefits养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。Full social insurance, housing fund will be offered to all team members.6. 假期福利 Leave Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.7. 团队成员嘉奖 Team Member Awards酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.8. 团队成员培训 Team Member Training System我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.9. 团队成员活动 Variety of Activities酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly.招聘时间 Interview Time:时间: 上午 9:00-12:00;下午 14:00-17:00Time: 9:00-12:00 am;14:00-17:00 pm交通信息 Transportation Information地铁1号线:长江路站点,下车后B站出口步行约10分钟即可到达。Line-1: Please get off at Changjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.酒店人力资源部办公室地址 Hotel HR Department Office Address宁波市北仑区黄山路699号宁波北仑世茂希尔顿逸林酒店负二楼人力资源部。Ningbo beilun huangshan road 699, ningbo beilun shimao Hilton doubletree negative human resources department on the second floor.联系电话: 0574-26908602Contact Me: 0574-26908602求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.
浙江省宁波市北仑区黄山路699号
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