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1、协助VIP餐饮经理开展政务接待、高端宴请、政企会务用餐日常运营工作，严格执行政务接待标准、服务规范及保密要求。
2、负责VIP包厢、高端接待区域的现场管理，督导员工仪容仪表、卫生标准、摆台规范、服务流程，保障高端接待品质统一、零差错。
3、跟进每日VIP接待订单，提前核对接待规格、餐标、菜单、客人口味忌口、席间特殊要求，做好餐前布置、人员分工、流程彩排。
4、全程在岗跟进重要政务用餐、高端宴请服务，把控上菜节奏、席间礼仪、巡台服务、细节补位，及时处理现场突发问题与宾客需求。
5、负责班组日常管理、岗位排班、现场带教、新员工培训、政务礼仪及高端服务标准落地，提升班组整体接待专业度。
6、做好政企VIP客情记录，整理宾客用餐习惯、偏好、禁忌，协助维护高端客群关系，提升宾客体验与满意度。
7、严格遵守政务接待保密制度，规范接待台账、物资使用、包厢操作流程，杜绝接待失误、信息泄露、操作不规范等问题。
8、负责辖区物料、餐具、布草、酒水物资盘点与管理，规范领用、回收、摆放标准，控制日常损耗。
9、配合大型政务会议、重要专项接待的筹备、执行、收尾复盘，协助优化接待流程与服务细节。
10、落实部门各项制度、质检整改、卫生安全检查，完成上级交办的各项VIP接待及日常管理工作。
任职要求
1、女生身高165cm以上，五官端正、体态标准、形象气质优雅，适合高端政务及贵宾接待场景；
2、2年以上高端酒店VIP包厢、政务接待、高端宴会服务管理经验；
3、熟悉政务接待礼仪、高端服务流程，细节意识、保密意识极强；
4、具备班组带队、现场督导、应急处理能力，服务标准高；
5、谈吐优雅、亲和力强、沟通得体、抗压能力强，可配合临时重要接待；
6、有政务酒店、高端会务、政企专属接待经验者优先。
国际联号工作经历：优先语言能力：英语-良好计算机能力：良好年龄要求：18-30岁 
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酒店业--国际高端酒店/5星级
100-499人
外商独资．外企办事处
宁波北仑世茂希尔顿逸林酒店位于宁波市北仑区核心位置, 地理位置优越，距宁波地铁一号线长江路站仅10分钟步行距离，距宁波栎社国际机场45公里。酒店拥有 379 间设施齐全的客房，包括 20 间典雅豪华套房；超过1600平方米的活动和会议空间，9个灵活的会议室可满足不同类型的宴会及高端会议的需求。開全日餐厅及御玺中餐厅为宾客打造卓越不凡的用餐体验。无论是商务出行，或是休闲度假探索当地风情，酒店均可提供各式服务与设施，为宾客提供理想的下榻之所。Hotel located in the central business district of Beilun, hotel offers quick access to tourist attractions and shopping centers. Just a 10 minute walk from the Metro Station (Line 1) and approximately 45 kilometers away from Ningbo Lishe International Airport, DoubleTree by Hilton Ningbo Beilun makes guests feel right at home in our 379 innovatively-designed guest rooms and suites. OPEN restaurant offers a combination of Asian and international cuisine, served all day long. YUXI Chinese restaurant specializes in inventive, yet traditional signature dishes, combining Cantonese specialties with authentic regional culinary traditions. With 1,600 sq. m. of meeting space comprised of 9 event venues, our hotel offers versatility to suit all types of meetings and events.员工福利 Benefits for Team Member 1. 免费用餐 Duty Meals所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members.2. 免费员工宿舍 Team Member Dormitory酒店为非本地成员提供舒适的团队成员宿舍，每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.3. 全面的社会保险 Social Benefits养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。Full social insurance, housing fund will be offered to all team members.6. 假期福利 Leave Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.7. 团队成员嘉奖 Team Member Awards酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.8. 团队成员培训 Team Member Training System我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.9. 团队成员活动 Variety of Activities酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly.招聘时间 Interview Time：时间： 上午 9:00-12:00；下午 14:00-17:00Time： 9:00-12:00 am；14:00-17:00 pm交通信息 Transportation Information地铁1号线：长江路站点，下车后B站出口步行约10分钟即可到达。Line-1: Please get off at Changjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.酒店人力资源部办公室地址 Hotel HR Department Office Address宁波市北仑区黄山路699号宁波北仑世茂希尔顿逸林酒店负二楼人力资源部。Ningbo beilun huangshan road 699, ningbo beilun shimao Hilton doubletree negative human resources department on the second floor.联系电话： 0574-26908602Contact Me： 0574-26908602求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.
