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财务回报：
· 适时推销餐饮产品
员工团队：
· 及时和直属上级沟通任何遇到的问题，宾客的反馈和相关信息
· 与同事建立并维系良好的工作关系
· 按计划参与培训，日常例会和其他相关会议
· 辅助监管和培训餐饮实习生
宾客体验
· 熟悉中国传统、婚宴礼节
· 熟悉中餐餐饮服务
· 确保瓷器完好无损，洁净无瑕
· 确保做到如下几点以提供高效谦恭的服务：
o 及时问候并迅速引领宾客就座
o 及时向宾客介绍并推销每日特供
o 及时并准确地帮助宾客点单及用餐
· 通过以下几点来做好服务准备：
o 确保个人仪容仪表遵循IHG员工仪表准则
o 餐厅设施设备整洁
o 确保部门设备正确地分类存放
o 玻璃器皿擦拭干净
o 餐具擦拭干净
o 瓷器洁净无瑕疵
o 服务区准备就绪
o 餐具正确地摆放在餐桌和自助台上
o 餐桌摆台完毕
o 熟知预订情况（任何特殊活动，贵宾和常客）
o 对于顾客的特殊要求要提前做好准备并尽力满足
o 音乐和灯光按餐厅标准调试得当
o 餐厅准备就绪以迎接宾客
· 确保做到如下几点以提供高效谦恭的服务：
o 问候并引领宾客就座
o 有效地利用托盘和托盘支架
o 准确处理宾客的付款
o 及时清理餐桌并及时翻台
o 吧台始终保持干净
o 定时清理垃圾托盘 定时清空烟灰缸
· 确保做到如下几点以提供优质的酒水服务：
o 适时推销鸡尾酒、红酒和其他饮品
o 与宾客交流并适时向宾客推荐红酒和饮品
o 所有鸡尾酒和酒水必须按照宾客的需求调配
o 热饮热供，冷饮冷供
· 以高效和职业的态度解决宾客的投诉
· 当有个别宾客过度饮酒时及时告知管理层
· 食物和酒水必须按酒店标准存储得当
企业责任：
· 确保所有食品和饮料准备、服务的方式，都安全卫生并符合洲际集团的食品安全管理系统的标准
· 确保遵守酒店的风险管理政策
· 确保遵守酒店的环境政策
· 参加并支持当地的社区活动
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
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立即沟通
酒店业--国际高端酒店/5星级
100-499人
外商独资．外企办事处
宁波北仑世茂希尔顿逸林酒店位于宁波市北仑区核心位置, 地理位置优越，距宁波地铁一号线长江路站仅10分钟步行距离，距宁波栎社国际机场45公里。酒店拥有 379 间设施齐全的客房，包括 20 间典雅豪华套房；超过1600平方米的活动和会议空间，9个灵活的会议室可满足不同类型的宴会及高端会议的需求。開全日餐厅及御玺中餐厅为宾客打造卓越不凡的用餐体验。无论是商务出行，或是休闲度假探索当地风情，酒店均可提供各式服务与设施，为宾客提供理想的下榻之所。Hotel located in the central business district of Beilun, hotel offers quick access to tourist attractions and shopping centers. Just a 10 minute walk from the Metro Station (Line 1) and approximately 45 kilometers away from Ningbo Lishe International Airport, DoubleTree by Hilton Ningbo Beilun makes guests feel right at home in our 379 innovatively-designed guest rooms and suites. OPEN restaurant offers a combination of Asian and international cuisine, served all day long. YUXI Chinese restaurant specializes in inventive, yet traditional signature dishes, combining Cantonese specialties with authentic regional culinary traditions. With 1,600 sq. m. of meeting space comprised of 9 event venues, our hotel offers versatility to suit all types of meetings and events.员工福利 Benefits for Team Member 1. 免费用餐 Duty Meals所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members.2. 免费员工宿舍 Team Member Dormitory酒店为非本地成员提供舒适的团队成员宿舍，每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.3. 全面的社会保险 Social Benefits养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。Full social insurance, housing fund will be offered to all team members.6. 假期福利 Leave Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.7. 团队成员嘉奖 Team Member Awards酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.8. 团队成员培训 Team Member Training System我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.9. 团队成员活动 Variety of Activities酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly.招聘时间 Interview Time：时间： 上午 9:00-12:00；下午 14:00-17:00Time： 9:00-12:00 am；14:00-17:00 pm交通信息 Transportation Information地铁1号线：长江路站点，下车后B站出口步行约10分钟即可到达。Line-1: Please get off at Changjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.酒店人力资源部办公室地址 Hotel HR Department Office Address宁波市北仑区黄山路699号宁波北仑世茂希尔顿逸林酒店负二楼人力资源部。Ningbo beilun huangshan road 699, ningbo beilun shimao Hilton doubletree negative human resources department on the second floor.联系电话： 0574-26908602Contact Me： 0574-26908602求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.
