尽炫自我

    职位:Lobby Bar Supervisor 大堂吧主管(急)

  • 职位性质:全职
  • 工作地区:海口市秀英区
  • 招聘人数:1人
  • 学  历:中专
  • 工作经验:10年以上
  • 所 在 地:海南省 海口市
  • 户 籍 地:全国 全国
  • 提供食宿:提供食宿
  • 年龄要求:30-35
  • 计算机能力:一般
  • 语言要求:英语(熟练)中国普通话(精通)
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期:2020-06-30至2020-09-28

岗位职责/职位描述

岗位要求:

1. 女性,形象好气质佳,对酒水知识了解丰富及会调制鸡尾酒等饮料,有相关工作经验10年以上

2. 严格遵守公司规章制度,服从公司安排,积极参与内部培训

3. 会多门语言者优先考虑。


岗位职责:

·         Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

按照部门的规范和程序提供高标准的餐饮服务。

·         Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit

为销售,饮品创新和利润制定部门的规范和程序。

·         Communicates to his/her superior any difficulties, guest comments and other relevant information 

     与上级领导交流有关疑难,客人意见和其它相关信息。

·         Delivers daily briefings and attends other Food and Beverage meetings as scheduled

      召开每日例会和参加计划好的餐饮部会议。

·         Delivers prepared training sessions in line with a departmental monthly calender

按照部们的月度活动日历提供制定的培训课程。

·         Prepares for service by ensuring the department’s:

      确保部门的以下各项工作就绪为客人提供服务:

o        Grooming is impeccable and in accordance with ICHG personal presentation standards

       遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔

o        Equipment is clean

       设备干净

o        Equipment is sorted and stored

       设备分类且存放好

o        Glassware is polished

玻璃器皿擦亮

o        Requirements for special occasions are ready

       特别活动的要求准备就绪

o        Music is on

       放音乐

o        Lighting is on

       开灯

o        Outlet is ready for service and guest comfort

       酒吧准备就绪为客人提供舒适的服务。

·         Carries out effective service by ensuring all staff are aware of their role in:

确保所有员工了解自己的职责高效的提供服务:

o    Greeting and seating guests

       迎宾并安排客人就坐

o    Explaining and up-selling daily beverage specials

       说明并推销每日的特价饮料

o    Processing food orders accurately

       准确的下食品单

o    Using trays and tray jacks effectively

       有效的利用托盘和托盘架

o    Quickly taking food and beverage orders

       快速的为客人写餐饮订单

o    Ensuring payment methods are handled accurately

       确保准确的处理付款方式

o    Ensuring working areas are cleaned and re-set quickly

       确保工作区快速的清洁和重新摆放整齐

o    Ensuring the bar is clean

       确保吧台干净

o    Regularly cleaning ashtrays

       定时清理烟灰缸

o    Conversing with Guests in relation to the food and beverage products

       与客人交谈有关的餐饮产品

·         Carries out effective beverage service by ensuring:

      通过确保以下内容高效的提供饮品服务:

o    Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations

       遵守酒精饮料服务归定,推销饮料并定时为客人续酒。

o    Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine

       与客人谈论葡萄酒,建意葡萄酒的品种和风格,写单和为客人送酒

o    Promoting and selling cocktails to guests

       向客人推销鸡尾酒

o    Making and presenting cocktails

       调配和装饰鸡尾酒

o    Coffee and tea is served hot and in accordance with standard

按规范提供热的咖啡和茶

·         Patron care standards are adhered to by ensuring:

      通过确保以下方面遵守宾客服务规范:

o        Guests are advised on alcoholic beverages

       给予客人有关酒精饮料的建议

o        The strengths of alcohol is advised and guests are advised as to their effect

告知客人酒精强度,并告诉客人对他们的影响。

o        Compliance with legal provisions of local liquor codes

       遵守法律规定和地方酒精饮品条例

o        Level of intoxication of guests is assessed and appropriate action taken

       评定客人的醉酒程度并采取必要的措施

o        Advise guest on the hotel’s policy of smoking

       通知客人酒店的吸烟规定

o        Monitor factors which interfere with the total experience of the guest

       监测影响客人总体体验的各方面工作

·         Cellar operations are carried out including:

      酒窖管理包括:

o        Correct use of refrigeration system

正确的使用冰箱系统

o        Effective operation of the post-mix syrups bulk dispense system

       有效的使用后混合桶装糖浆分装设备

o        Operating the beer reticulation system

       使用啤酒过滤裝置

o        Adhering to stock control procedures

              遵循存货管理程序

·         Take appropriate action to resolve guest complaints

      正确处理客人的投诉。

·         Requisition bar items according to bar stocks

根据酒吧存货量领取酒吧物品。

·         Train bartender, wait help and bus help in basic beverage knowledge and beverage service

为大堂吧侍应生提供基本的饮料知识和饮料服务的培训。

·         Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift

     填写洒酒单并在每班结束后交给餐饮经理。

·         Assist the Food and Beverage Manager to source and review outlet musicians

      协助餐饮经理寻找和审评音乐师。

·         Assist to promote the musicians

协助乐师的推广工作。

·         Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager

设计以增加收入,人数和利润为目的的酒吧宣传材料,然后由餐饮经理审批。

·         Works with Superior on manpower planning and management needs

和上级领导一起进行人力规划和管理需求。

·         Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。