岗位职责
1.负责餐厅的服务管理,规范服务员标准,为客人提供高标准的优质服务;
2.严格管理本餐厅的设备、物资、用具等,做到帐物相符,保持规定的完好率;
3.负责本部门服务规范和工作流程的贯彻实施;
4.妥善处理客人投诉,搞好对客关系;
5.检查餐厅营业区域,督导人员工做好餐前准备;
岗位要求
1.必须具备2年以上相关工作经验;
2.有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题;
3.掌握餐厅服务规程,了解餐厅各种菜肴的基本特点和简单的烹制方法;
4.工作主动、热情、认真,责任心较强;
5.身体健康,仪表端庄。
深圳联投东方万怡酒店隶属于深圳联投置地有限公司投资建的国际高端商务酒店,坐落于深圳宝安区松岗镇商圈核心地带,未来的粤港澳大湾经济区内,酒店20楼以下附带甲级商务写字楼,毗邻光明新区、宝安机场、福永码头。酒店设有261间现代化客房和套房分设20层至29层,另设1个餐厅和1个酒吧以及会议设施,并配备先进技术及尊享设施。特色餐厅及酒吧供应当地风味菜肴,为您带来独一无二的餐饮体验,满足所有挑剔味蕾的要求。深圳联投东方万怡酒店秉承万豪国际酒店卓越的管理文化及服务理念,凭借享誉全球的万豪服务,力求为每位宾客奉献卓而不凡的品质体验。As an international upscale business hotel, belong to Shenzhen Union Real Estate, Courtyard by Marriott Shenzhen Bao’an is located in the heart of Songgang, Bao’an District. Next to the economy zone of Guangdong-Hong Kong-Macao.The hotel is equipped with high-level office and it’s very convenient to the Guangming new district, Bao’an airport and Fuyong Wharf. The hotel features 260 modern rooms and suites with a choice from level 20 to level29, one restaurant and one bar. The hotel conference facilities and exclusive service are the ideal meeting venue for commerce meetings. Served with local cuisine, the restaurant and bar bringing you food delights and unique dining experience.