- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by their direct supervisor.
直接接收、确认和协调由其直接主管安排的活动和团队请求(包括领导、RFPs等)。
Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
在收到请求后的5小时内,按照相关标准处理请求。
Apply the Kempinski MICE SOP’s from group enquiry to contracting.
将Kempinski MICE SOP从小组询问转变为合同签订。
Ensure the ideal and most effective utilisation of the meeting and conference rooms.
确保理想及最有效地使用会议及会议室。
Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
与现场销售部门协调,与潜在的MICE客户进行现场检查。
Realise up sell possibilities to meet and surpass Group & Event budget goals.
实现销售的可能性,以满足并超过集团和活动的预算目标。
Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
根据数据输入标准,对Opera S&C系统中的请求进行全面的输入、监督和维护。
Create activities to ensure ongoing maintenance of bookings.
创新活动以确保持续维护预订。
Generate proper proposals and contracts.
制定适当的建议和合同。
Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
在24小时(1个工作日)内跟进已发出的建议书,确保客户已收到资料,并澄清可能存在的问题。
Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Group & Event Coordinator).
处理客户的咨询,直到确定预订,包括谈判,合同,现场检查,然后移交给活动经理(或集团和活动协调员)。
Ensure a proper handover of the converted business to the Event Manager / Group & Event Coordinator with all relevant information forwarded.
确保将更改后的业务恰当地移交给事件经理/组和事件协调员,并将所有相关信息转发给他们。
Introduction of the Event Manager / Group & Event Coordinator to the client.
向客户介绍宴会经理和宴会协调员。
Conduct exit interview with important customer after their event – asking for future business.
在重要客户活动结束后,进行离开前的洽谈,询问未来的业务。
Cross-sell to other hotels within the Kempinski Group (and GHA).
交叉销售给凯宾斯基集团(和GHA)的其他酒店。
Conduct regular competition checks.
定期进行考核。
Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue.
审核每月的结果和预算,推荐和执行必要的活动,以确保酒店增加市场份额,实现收入最大化。
Proper maintenance of LOS/CAN and UNC business.
正确维护LOS/CAN和UNC业务。
Further administrative tasks and other possible assigned duties.
进一步的行政工作和其他可能分配的职责。
Performs any other duties as assigned to them by management.
执行管理层指派的其他任务。
Hotel Introduction酒店介绍Kempinski Hotel Nanjing, a new generation Kempinski Hotel featuring 336 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, Freda restaurant, Lobby Lounge and an unique outdoor garden as well as 1200 sqm of banquet room & 4 function meeting rooms.南京凯宾斯基酒店,全新一代的凯宾斯基酒店,酒店配备336间/套客房,设有5个风格迥异的餐厅:全日餐厅、中餐厅、德国餐厅、大堂吧以及独一无二的空中户外花园。酒店同时拥有1200平米大宴会厅及4个多功能会议厅。 Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来,我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑,我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤,各界名流在我们为其创造的静谧世界中尽享安宁,为所有旅客打造一段一生一次,永生难忘的旅程。 Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华 Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient employee dormitory-便捷的员工宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠