招聘中餐厅领班 Chinese Restaurant Captain_南京凯宾斯基酒店招聘信息-最佳东方

Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.

熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

按照部门的规范和程序提供高标准的餐饮服务

Communicates to his/her superior any difficulties, guest comments and other relevant information

与上级领导交流有关疑难，客人意见和其它相关信息

Establishes and maintains effective employee working relationships

与员工建立并保持良好的工作关系

Attends and participates in daily briefings and other meetings as scheduled

参加和参与每日的例会和其它计划好的会议

Attends and participates in training sessions as scheduled

参加和参与计划好的培训课程

Ensure restaurant operating equipment is clean and in working order

确保餐厅运营设备的清洁并正常工作

Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy

按照酒店的规定保持工服和个人仪表的高标准

Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

为客人登记预订并注明用餐喜好，如客人没有预订则在预订系统记录

Being attentive to guest requests

周到的满足客人要求

Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐

Take telephone bookings and document in the Reservation book according to restaurant standards

接听电话订位并按餐厅的规范在预订系统上记录

Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件

Maintain responsibility of cleanliness of hostess stations

保持迎宾台的清洁

Maintain responsibility of cleanliness of all menus and drink menus

保持所有菜单和饮料单的清洁

Assist with food & beverage service

协助饮料及食品服务

Maintain detailed knowledge of menu, including daily specials

对菜单有具体的了解，包括每日特价

Ensure tables are cleared quietly and efficiently

确保迅速且高效的清理餐桌

Carry food and beverage trays in a safe manner to minimize breakages

安全的使用餐盘使破损将到最低

Maintain current information on all general activities of the hotel

了解当前酒店所有的活动

Abide by hotel rules

遵守酒店规定的各项制度

Fullfill other duties that required by superior

随时履行上级要求的其他职责。

Hotel Introduction酒店介绍Kempinski Hotel Nanjing, a new generation Kempinski Hotel featuring 336 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, Freda restaurant, Lobby Lounge and an unique outdoor garden as well as 1200 sqm of banquet room & 4 function meeting rooms.南京凯宾斯基酒店，全新一代的凯宾斯基酒店，酒店配备336间/套客房，设有5个风格迥异的餐厅：全日餐厅、中餐厅、德国餐厅、大堂吧以及独一无二的空中户外花园。酒店同时拥有1200平米大宴会厅及4个多功能会议厅。 Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来，我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑，我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤，各界名流在我们为其创造的静谧世界中尽享安宁，为所有旅客打造一段一生一次，永生难忘的旅程。 Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华 Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient employee dormitory-便捷的员工宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠