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Onfidently knowing the food and beverage menu contents and be able to explain them in detail to guests.
熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务
Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难,客人意见和其它相关信息
Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系
Attends and participates in daily briefings and other meetings as scheduled
参加和参与每日的例会和其它计划好的会议
Attends and participates in training sessions as scheduled
参加和参与计划好的培训课程
Carries out effective service
提供高效的提供服务
Take appropriate action to resolve guest complaints
正确处理客人的投诉
Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货
Hotel Introduction酒店介绍Kempinski Hotel Nanjing, a new generation Kempinski Hotel featuring 336 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, Freda restaurant, Lobby Lounge and an unique outdoor garden as well as 1200 sqm of banquet room & 4 function meeting rooms.南京凯宾斯基酒店,全新一代的凯宾斯基酒店,酒店配备336间/套客房,设有5个风格迥异的餐厅:全日餐厅、中餐厅、德国餐厅、大堂吧以及独一无二的空中户外花园。酒店同时拥有1200平米大宴会厅及4个多功能会议厅。 Our Culture 我们的文化 Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来,我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑,我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤,各界名流在我们为其创造的静谧世界中尽享安宁,为所有旅客打造一段一生一次,永生难忘的旅程。 Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华 Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient employee dormitory-便捷的员工宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠