• 五险一金
• 带薪年假
• 岗位晋升
• 包吃包住
• 技能培训
• 员工生日礼物
• 节日礼物

* The internship period is more than 4 months
   实习期4个月以上 
1.	To maintain a high customer service focus by approaching your job with the customers always in mind.
在服务工作的整个过程中，时刻保持高度的客户服务意识。
2.	To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
3.	To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
具有积极合作的精神。以热心的态度对待所有的工作， 并乐于借助一切机会学习技能以便于改进自己的工作表现。
4.	To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
具有极强的应变能力。反应迅速并以积极的态面对需求的改变， 包括任何工作要求的改变。
5.	To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
具有极强的团队精神，通过合作及对同事工作的支持达到团队的共同目标。
6.	To contribute ideas & suggestions to enhance operational/environmental procedures in the Hotel.
能够提出对酒店的运作及环境有益的意见或建议。
7.	To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
8.	To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
在工作过程中能够做好本职工作，保证自己及他人的安全。
9.	Give guest service the highest priority.
将服务客人放在首位。
10.	Display professional behavior at all times.
在工作过程中始终体现职业素质。
11.	Refrain from quarreling. 
制止争执。
12.	Avoid offensive or impolite language.
避免使用冒犯或不礼貌的语言。
13.	Do not use alcoholic beverages or illegal drugs.
禁止饮用酒精饮料或服用非法药物。
14.	Refrain from speaking with another team member or acquaintance, either by telephone or personally, in the presence of a guest.
当有客人在场时，不准与其他员工或认识的人员闲谈。
15.	Do not use cell phones, IPODS, or PDA’s in guest view (unless business related).
在客人视野范围内不准使用手机、mp3或掌上电脑（有商务需求时除外）。
16.	All team members delivering services must wear clean, well maintained, clearly identified uniforms.
所有员工提供服务时必须穿着整洁干净的制服。

Hotel Introduction酒店介绍Kempinski Hotel Nanjing, a new generation Kempinski Hotel featuring 336 rooms & suites, The culinary variety of the hotel offers 5 Food & Beverage outlets including an all-day-dining, Chinese Restaurant, Freda restaurant, Lobby Lounge and an unique outdoor garden as well as 1200 sqm of banquet room & 4 function meeting rooms.南京凯宾斯基酒店，全新一代的凯宾斯基酒店，酒店配备336间/套客房，设有5个风格迥异的餐厅：全日餐厅、中餐厅、德国餐厅、大堂吧以及独一无二的空中户外花园。酒店同时拥有1200平米大宴会厅及4个多功能会议厅。 Our Culture 我们的文化                  Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We witness historic meetings between world leaders, host famous celebrities and create incredible memories for our guests.自1897年以来，我们的员工亦是世界各地历史缔造者中的一员。从历史悠久的古建筑到最前卫的现代化建筑，我们的酒店见证了一段发展历程中最辉煌的时刻。我们见证了世界领导人之间历史性的会晤，各界名流在我们为其创造的静谧世界中尽享安宁，为所有旅客打造一段一生一次，永生难忘的旅程。 Our DNA – Who are we?我们的DNA – 我们是谁? We are我们PEOPLE ORIENTED以人为本 STRAIGHTFORWARD坦诚直率 ENTREPRENEURIAL PERFORMANCE主人翁意识工作表现CREATING TRADITIONS 创造新传统 PASSION FOR EUROPEAN LUXURY崇尚欧式奢华 Our Benefits我们的福利 Competitive Salary and Benefits in the market-具有市场竞争力的薪酬福利待遇Full payment of Social Insurance and Housing Fund-全额缴纳社保公积金Excellent Career Opportunities-良好的职业发展机会Paid Annual Leave-带薪年休假Convenient employee dormitory-便捷的员工宿舍Systematic online & on-the-job training-系统性的线上及线下培训体系Staff Loyalty Scheme-集团忠诚奖励计划Staff Rate in worldwide sister hotels-全球姐妹酒店客房和餐饮优惠