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• 指导员工的准备、服务工作。与厨房协调好当日或每月的特色菜及推荐菜。
• 记录并保存销售额，客人的投拆、解决办法及所涉及的人员和设备方面的细节。
• 参加每天的晨会和每月的交流会议，总结并讨论服务及工作的准备情况。
• 监督并指导餐厅员工的服务情况。
• 询问客人对饭菜和服务是否满意，并要明确客人的要求或需要。
• Briefs personnel on preparations, service and content of menu items. Coordinates with kitchen on daily or monthly specials and promotions.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
• Monitors and supervises service flow in the restaurant.
国际联号工作经历：优先
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酒店业--国际高端酒店/5星级
100-499人
国有企业
水月周庄铂尔曼酒店是一家由法国雅高集团管理的国际五星级标准商务、会展及度假型酒店，坐落于中国最美水乡 -- 周庄，将中国江南的柔美与法国铂尔曼的优雅气息结合为一体，其建筑结合现代艺术，并与周围湖水和水乡古镇融为一体。酒店拥有173间客房和800平方米无柱式宴会厅、健身房和室内泳池。另设2个餐厅，2个酒吧及会议设施。酒店距上海虹桥机场及虹桥火车站仅50公里，距苏州工业园区仅18公里，为商务、会展及休闲度假游客入住提供了一个舒适及具有法式艺术气息的场所。Pullman Zhouzhuang is an international luxury upscale hotel, situated in the most beautiful China water town – Zhouzhuang. The hotel is managed by AccorHotels, it concentrates on business, exhibition and leisure customers. It combines the Southern Yangtze River's tender beauty with French elegance. Interspersed with modern architecture, the hotel is integrated with the surrounded lake and ancient water town. The hotel has 173 rooms, gym and indoor swimming pool. It has 2 restaurants, 2 bars and meeting facilities including an 800sqm pillar-less grand ballroom. Pullman Zhouzhuang is just 50 km away from Hongqiao Airport / Hongqiao Railway Station, and 18 km away from Suzhou Industry Park.
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